Afrihost New Network Feedback

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Yikes, that is terrible. Maybe a cable broke somewhere. :eek:
 
LaraC said:
Yikes, that is terrible. Maybe a cable broke somewhere. :eek:
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Meh I hope not, that's going to be a struggle to get sorted quick. But I will lay a dispute if it takes long to resolve in terms of payments for non working internet
 
Icemanbrfc said:
Meh I hope not, that's going to be a struggle to get sorted quick. But I will lay a dispute if it takes long to resolve in terms of payments for non working internet
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Check This...!!!!!

My Line is dead sins 2016-03-31 13:30 !!!!:mad:

Phone Line working Perfectly, but ADSL dead, no sync at all...

Called Afrihost on 2016-03-31 to Log the Fault and the guy said he can see something wrong at exchange, but still not working. Dont even get a report from them if i email for update. Get only a Ticket ID and thats it (3-4 emails already).

Called Telkom Self this morning and all they can say is technition is busy with it.
Day is gone now and still got nothing working..
So more than 4 days no internet.. cant work.. can do nothing.. no reports.. no reply..

At this point i wonder if my ADSL line is gone come back on??
And this is what I get for Paying Business Account..

:mad::mad:
 
These disconnects every few hours the last few days are starting to get really annoying. Had more than a few complaints about online gaming issues in the household.
 
Hounding them does not work..
Like i said... only getting a Ticked ID if i email Afrihost support..
Only news i got is today by calling Telkom ..
Tomorrow I will call the Technical Manager at Telkom..
I am totally pissed..:mad:
 
My line is not with Afrihost, but I'm hoping AH can do a port reset so that I can see if anything might wake up the internet
 
Icemanbrfc said:
My line is not with Afrihost, but I'm hoping AH can do a port reset so that I can see if anything might wake up the internet
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This guy I talked to on 2016-03-31 (Called Afrihost) tryed to do port rest for me 2... but he said he could not even access the exhange DSLAM.. so had to Log fault to Telkom..
 
Quad! said:
This guy I talked to on 2016-03-31 (Called Afrihost) tryed to do port rest for me 2... but he said he could not even access the exhange DSLAM.. so had to Log fault to Telkom..
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Going to hope mine is not that bad. Did you try and send Telkomza on here a pm?
 
Icemanbrfc said:
Going to hope mine is not that bad. Did you try and send Telkomza on here a pm?
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No, did not pm here Telkomza

But was on the Phone like 3 times today with Telkom to get a report and so on..
So, tomorrow I want results.. Got Telkom Technical Manager nr.. gonna call him straight and give him the news.
More than 4 days DEAD !! I want my Line fixed now!!
 
Quad! said:
Check This...!!!!!

My Line is dead sins 2016-03-31 13:30 !!!!:mad:

Phone Line working Perfectly, but ADSL dead, no sync at all...

Called Afrihost on 2016-03-31 to Log the Fault and the guy said he can see something wrong at exchange, but still not working. Dont even get a report from them if i email for update. Get only a Ticket ID and thats it (3-4 emails already).

Called Telkom Self this morning and all they can say is technition is busy with it.
Day is gone now and still got nothing working..
So more than 4 days no internet.. cant work.. can do nothing.. no reports.. no reply..

At this point i wonder if my ADSL line is gone come back on??
And this is what I get for Paying Business Account..

:mad::mad:
Click to expand...

That sounds terrible! :( Please drop me a PM with your account username and any open ticket references and I'll do my best to follow up. :)
 
Bryn said:
These disconnects every few hours the last few days are starting to get really annoying. Had more than a few complaints about online gaming issues in the household.
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Disconnects could also be line related. :( Please PM me your deets and I'll check it out! :)
 
My connection died again. Switched to my backup ISPAfrika account. If my connection goes out again then I'll know that something is wrong with the line.
 
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