Afrihost New Network Feedback

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AfriGenie said:
Thanks!

It just looks like the core network switches aren't responding to ICMP traffic, it doesn't look to be affecting the overall latency though. How is the in-game performance at the moment?
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Forsaken World looks OK so far been in for around an hour or so - in game ping shows ~500 ms, and normally I get around 250 ms (but is playable). Will try GW2 later, although with packet loss, I usually experience 2-3 dc's in GW2 ..... normally when in an instance and just as the Boss is about to die dropping his loot ..... QQ).
 
Igor III said:
Forsaken World looks OK so far been in for around an hour or so - in game ping shows ~500 ms, and normally I get around 250 ms (but is playable). Will try GW2 later, although with packet loss, I usually experience 2-3 dc's in GW2 ..... normally when in an instance and just as the Boss is about to die dropping his loot ..... QQ).
Click to expand...

I've updated you via PM, I just need a bit more info. Thanks! :)
 
Kaito said:
Has there been any complaints of short disconnects or spikes ? Been getting very short disconnects and spikes for the last few weeks, the disconnects lasts for roughly 10 to 20 seconds but that causes a disconnect in online games (wow , age of empires). Skype/TS goes down as well. In an evening it may happen 1-3 times in the space of a few hours; last night, there was no issue.

Experience the same issue both on my desktop and laptop.
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Yes. Exactly what I am having. P2p and Google play store updates suffering the worst. Thank you. AH, take note - not the only one.
 
Streaming has been subpar tonight, international traffic has been a bit slow.
Other than today it's been really great, had a couple of odd days with streaming end of last month too.
Keep up the good work :)

4724c04b28.jpg

>tracert www.twitch.tv

Tracing route to ssl.cdn.twitch.tv.c.footprint.net [8.253.70.12]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 29 ms 10 ms 10 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 11 ms 11 ms 24 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 22 ms 23 ms 15 ms 41.164.52.40
6 29 ms 11 ms 11 ms if-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.20
6.165.25]
7 191 ms 190 ms 193 ms if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.20
6.164.253]
8 191 ms 201 ms 220 ms if-ae-5-90.tcore2.PV9-Lisbon.as6453.net [80.231.
159.109]
9 199 ms 207 ms 174 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.1
58.5]
10 264 ms 274 ms * if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.2
31.158.30]
11 220 ms 212 ms 212 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.2
31.139.1]
12 169 ms 165 ms 167 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.
139.42]
13 162 ms 165 ms 169 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.
130.130]
14 211 ms 231 ms 247 ms 195.219.83.102
15 * * * Request timed out.
16 191 ms 164 ms 160 ms 8.253.70.12

Trace complete.
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I dropped earlier than that. Probably around 10ish.

OOOOH you meant internet? :D No idea. Methinks normal people lala at that time.
 
Noticed something strange last night, first time this has happened. I was busy downloading the latest Linux distro at around 22:00 at almost my full line speed (1.8MB/s). When my connection dropped, but it was as if Afrihost deauthed my account for a few seconds before it came back up.

Reviewing the stats on my router I can see that it was indeed the Afrihost account that dropped and not the actual DSL line. What would cause this? IPC capacity?
 
PPDP said:
Noticed something strange last night, first time this has happened. I was busy downloading the latest Linux distro at around 22:00 at almost my full line speed (1.8MB/s). When my connection dropped, but it was as if Afrihost deauthed my account for a few seconds before it came back up.

Reviewing the stats on my router I can see that it was indeed the Afrihost account that dropped and not the actual DSL line. What would cause this? IPC capacity?
Click to expand...

"Latest Linux Distro".... sure :p
 
NewBiks said:
Streaming has been subpar tonight, international traffic has been a bit slow.
Other than today it's been really great, had a couple of odd days with streaming end of last month too.
Keep up the good work :)

-snip
Click to expand...

Sorry to hear about the poor streaming performance here :(
Was the issue specifically with Twitch or across the board?
 
PPDP said:
Noticed something strange last night, first time this has happened. I was busy downloading the latest Linux distro at around 22:00 at almost my full line speed (1.8MB/s). When my connection dropped, but it was as if Afrihost deauthed my account for a few seconds before it came back up.

Reviewing the stats on my router I can see that it was indeed the Afrihost account that dropped and not the actual DSL line. What would cause this? IPC capacity?
Click to expand...

An authentication drop can happen for a number of reasons, won't have anything to do with capacity though.
Send me a PM with your line number and I can take a look at the cause :)
 
AfriGuy said:
An authentication drop can happen for a number of reasons, won't have anything to do with capacity though.
Send me a PM with your line number and I can take a look at the cause :)
Click to expand...

Sent.
 
Hi Afri people :), could you kindly follow up on this fault, Telkom reference: 59ATK280416
Afrihost reference: AH20160506-275243
 
Last edited:
krustyrsa said:
Hi Afri people :), could you kindly follow up on this fault, Telkom reference: 59ATK280416
Afrihost reference: AH20160506-275243
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Telkom assigned a Technician to your fault earlier this morning, the moment the Tech is dispatched he'll give you a ring to let you know when he'll be popping by.
 
AfriGuy said:
My connection was all good :)
Drop me a PM with your line number and I'll run through the logs on your account to see what the cause was.
Click to expand...

I was in a dota match and I lost throughput and didnt lose sync, I reconnected to the game and I found 5 other people disconnect. One was on AH too.
 
Rickster said:
I was in a dota match and I lost throughput and didnt lose sync, I reconnected to the game and I found 5 other people disconnect. One was on AH too.
Click to expand...

Ah, okay. I'll get AfriGuy is check what happened ASAP.
 
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