Afrihost New Network Feedback

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And here we go again,
Facebook
Twitter
Skype
Teamviewer
Apple Store
Standard Bank
Sipgate.de
All as slow and intermittent as ever.

YouTube
Mybroadband
Showmax
Torrents
All working 100%

Why I stay with Afrihost month after month problems and more problems, who knows.
 
NewBiks said:
Been 4 days of constant subpar streaming for me on Twitch.
Usually happens around 22:00 but now it's been happening throughout the day as well

Tracing route to ssl.cdn.twitch.tv.c.footprint.net [8.253.70.12]
over a maximum of 30 hops:

1 2 ms 3 ms 4 ms 192.168.0.1
2 * * * Request timed out.
3 12 ms 10 ms 10 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 77 ms 76 ms 81 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 68 ms 80 ms 74 ms 41.164.52.40
6 30 ms 14 ms 11 ms if-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.20
6.165.25]
7 166 ms 177 ms 172 ms if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.20
6.164.253]
8 166 ms 162 ms 159 ms if-ae-5-90.tcore2.PV9-Lisbon.as6453.net [80.231.
159.109]
9 176 ms 180 ms 176 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.1
58.5]
10 174 ms 177 ms 193 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.2
31.158.30]
11 154 ms 153 ms 172 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.2
31.139.1]
12 159 ms 197 ms 161 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.
139.42]
13 169 ms 161 ms 233 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.
130.130]
14 168 ms 169 ms 178 ms 195.219.83.102
15 * * * Request timed out.
16 168 ms 168 ms 170 ms 8.253.70.12

Trace complete.
Click to expand...

Not aware of any general issues around Twitch, mind running a ping to 169.1.5.128 though? Latency seems a bit up and down here.
 
Hummercellc said:
And here we go again,
Facebook
Twitter
Skype
Teamviewer
Apple Store
Standard Bank
Sipgate.de
All as slow and intermittent as ever.

YouTube
Mybroadband
Showmax
Torrents
All working 100%

Why I stay with Afrihost month after month problems and more problems, who knows.
Click to expand...

Tested a few of the affected sites you're mentioning and things seem to look OK for me so far.
Can you post a few tests here please?

Specifically looking for a ping, traceroute or MTR.
The more info we have, the better we can diagnose.
 
AfriGuy said:
Not aware of any general issues around Twitch, mind running a ping to 169.1.5.128 though? Latency seems a bit up and down here.
Click to expand...

ping 169.1.5.128

Pinging 169.1.5.128 with 32 bytes of data:
Reply from 169.1.5.128: bytes=32 time=33ms TTL=61
Reply from 169.1.5.128: bytes=32 time=42ms TTL=61
Reply from 169.1.5.128: bytes=32 time=38ms TTL=61
Reply from 169.1.5.128: bytes=32 time=10ms TTL=61

Ping statistics for 169.1.5.128:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 42ms, Average = 30ms

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 79 | 79 | 0 | 0 | 1 | 1 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| cpt-rx2.ip.adsl.co.za - 3 | 71 | 69 | 10 | 22 | 127 | 10 |
| cpt-net1.ip.adsl.co.za - 0 | 79 | 79 | 10 | 25 | 147 | 24 |
|________________________________________________|______|______|______|
 
NewBiks said:
ping 169.1.5.128

Pinging 169.1.5.128 with 32 bytes of data:
Reply from 169.1.5.128: bytes=32 time=33ms TTL=61
Reply from 169.1.5.128: bytes=32 time=42ms TTL=61
Reply from 169.1.5.128: bytes=32 time=38ms TTL=61
Reply from 169.1.5.128: bytes=32 time=10ms TTL=61

Ping statistics for 169.1.5.128:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 42ms, Average = 30ms

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 79 | 79 | 0 | 0 | 1 | 1 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| cpt-rx2.ip.adsl.co.za - 3 | 71 | 69 | 10 | 22 | 127 | 10 |
| cpt-net1.ip.adsl.co.za - 0 | 79 | 79 | 10 | 25 | 147 | 24 |
|________________________________________________|______|______|______|
Click to expand...

Thanks.
Not great results here - what DNS servers are you using?

Did international sites work better for you last night compared to previous evenings?
 
I noted last night that a lot of the issues that I have been having the last week or so seem to have been resolved. Google Services were much better and I had no issues with Steam or the Division but thats all that I was testing really, too busy playing games. Will check again tonight.

Touch wood they stay away. Anybody have a railway sleeper ?
 
Also seems issues have gotten better.
Haven't noticed the issue of torrents not resolving, my latency in-game is 180ms during evening peak (last night) with no disconnects/lag spikes so it seems your techs fixed it up nicely.
 
I'm having issues as of this morning.

MyBB works, everything else times out (Facebook, Twitter etc.)
Thought it was my XBOX ONE as that light is flashing on the router but everything doesn't work there too - the system messages are "can't do X update" - "can't do Y update" so I powered it off.
 
Afriman & Afriguy, why are you shaping Cisco Anyconnect SSL VPN's to well known corporate and parastatal VPN servers ? It's extremely frustrating to have no choice but sit outside in this cold where there is 3G reception and work, because its too slow to even SSH over the VPN connected via the Afrihost connection.
 
Can anyone tell me if I would be able to get 10 mbps on my line?
And if I can, would I need a vdsl router?

3c31ebeaac6264c72a3c44b5967f651a.jpg
 
Icemanbrfc said:
Possible, but not sure. 10mbps you wouldnt need a vdsl router
Click to expand...
Ok cool thank you. AH rep at contact centre said I would need a vdsl router to maintain a stable connection. I really hope I can get 10 mbps. Spoke to a Telkom Tech this morning (dealing with an issue on my line) and he said I can as they installed a new card yesterday and I am less than 1 km from the dslam. So now the investigation starts. Don't want to waste money so first want to do my homework properly.
 
Dianysis said:
Ok cool thank you. AH rep at contact centre said I would need a vdsl router to maintain a stable connection. I really hope I can get 10 mbps. Spoke to a Telkom Tech this morning (dealing with an issue on my line) and he said I can as they installed a new card yesterday and I am less than 1 km from the dslam. So now the investigation starts. Don't want to waste money so first want to do my homework properly.
Click to expand...
Im 600 to 800 meters from the exchange. Im on 20mbps line, and its adsl and not vdsl. So have a normal router
 
Icemanbrfc said:
Im 600 to 800 meters from the exchange. Im on 20mbps line, and its adsl and not vdsl. So have a normal router
Click to expand...
So I can then use my existing netgear adsl router? Any way to test if I can get the full 10 mbps before plunging into the extra cost?
 
Dianysis said:
So I can then use my existing netgear adsl router? Any way to test if I can get the full 10 mbps before plunging into the extra cost?
Click to expand...
I would say check the coverage map, and make 100% sure. Maybe go for an 8mbps line , and see how it handles for a month. If all good then upgrade to a 10mbps line. You definately can use your existing router.
 
Icemanbrfc said:
I would say check the coverage map, and make 100% sure. Maybe go for an 8mbps line , and see how it handles for a month. If all good then upgrade to a 10mbps line. You definately can use your existing router.
Click to expand...
Thanks man. Appreciate the info. May I ask what is this magical coverage map you speak of?
 
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