Afrihost POC Network - Afrigreen Feedback

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Afrigreen is in place to address the issues on the current network - which is what we're currently working on.

I've posted my feedback on the previous page.

How soon do you expect the issues to be addressed?
 
I've posted my feedback on the previous page.

How soon do you expect the issues to be addressed?

Cool, thanks.
I can't give you a timeline - we work through feedback as it's available. Let's just give it some time to settle in.
 
Cool, thanks.
I can't give you a timeline - we work through feedback as it's available. Let's just give it some time to settle in.

It's gotten progressively worse throughout today. Will give it till tomorrow maybe and see if things improve at all. Else probably just switch back to my original account.
 
I am not holding much hope here with the new network, it seems to be getting worse than better just like their MTN accounts. I know it is early days, but Afrihost has no problems debiting my account.
 
It's gotten progressively worse throughout today. Will give it till tomorrow maybe and see if things improve at all. Else probably just switch back to my original account.

You're more than welcome to switch back to your older account for now.
 
I am not holding much hope here with the new network, it seems to be getting worse than better just like their MTN accounts. I know it is early days, but Afrihost has no problems debiting my account.

As you've said though, it is early days. I know you've been burnt a bit previously, but the network is new - we're turning over a new leaf, so should you :)
 
the dreaded 18.8% Download/ 6.25% P2P :( on afrigreen

And the speed tests are getting worse

231709701.png
 
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Pretty bad at the moment

Youtube autoing to 240p, 360p buffers

Bleak :(
I know we've been doing a bunch of tweaks for YouTube specifically. Would you mind pasting up some stats for nerds here or submitting feedback via ClientZone so we have more data to work with?
 
Just signed up. Will post results as soon as I have access details.
 
Cape Town

Last Result:
Download Speed: 5310 kbps (663.8 KB/sec transfer rate)
Upload Speed: 861 kbps (107.6 KB/sec transfer rate)
Latency: 49 ms
Jitter: 3 ms
2015/07/16, 3:17:28 PM

JHB

Last Result:
Download Speed: 6264 kbps (783 KB/sec transfer rate)
Upload Speed: 868 kbps (108.5 KB/sec transfer rate)
Latency: 32 ms
Jitter: 1 ms
2015/07/16, 3:18:35 PM

So my internet is slower, can I revert back please?, I was getting 7.5 - 7.8 on the old network, Also latency to Cape Town where I live is more than JHB?

I am also struggling to run youtube at 240p :(

And back on the old network

Cape Town

Last Result:
Download Speed: 7715 kbps (964.4 KB/sec transfer rate)
Upload Speed: 858 kbps (107.3 KB/sec transfer rate)
Latency: 12 ms
Jitter: 1 ms
2015/07/16, 5:17:13 PM

JHB

Last Result:
Download Speed: 3024 kbps (378 KB/sec transfer rate)
Upload Speed: 827 kbps (103.4 KB/sec transfer rate)
Latency: 177 ms
Jitter: 0 ms
2015/07/16, 5:22:02 PM

Not sure what's going on with those JHB results, I ran the test several times with the same result.
 
Bleak :(
I know we've been doing a bunch of tweaks for YouTube specifically. Would you mind pasting up some stats for nerds here or submitting feedback via ClientZone so we have more data to work with?

Yesterday afrigreen was alot better, Not sure what was changed


231716914.png
231717562.png

Tracing route to www.afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 166 ms 150 ms 133 ms 41.170.79.229
4 83 ms 61 ms 77 ms 41.170.79.230
5 * 52 ms 60 ms 41.170.79.236
6 * 133 ms 123 ms 41.169.27.249
7 175 ms 177 ms 180 ms 172.18.1.59
8 99 ms 86 ms 143 ms mtnns-2.jinx.net.za [196.223.14.31]
9 109 ms 66 ms 56 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
10 108 ms 130 ms 127 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
11 129 ms * 47 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.


Tracing route to www.bbc.net.uk [212.58.246.55]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 114 ms 70 ms 67 ms 41.170.79.229
4 176 ms 143 ms 156 ms 41.170.79.230
5 95 ms 100 ms 86 ms 41.170.79.236
6 37 ms 36 ms 47 ms 41.169.27.249
7 46 ms 49 ms 63 ms 172.18.1.59
8 138 ms 159 ms 113 ms ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [216.6.55.37]
9 251 ms 275 ms 243 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
10 * * 347 ms if-1-0-0-4.core2.PV9-Lisbon.as6453.net [195.219.214.37]
11 295 ms 281 ms 270 ms if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1]
12 265 ms 216 ms 227 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
13 245 ms 227 ms 220 ms if-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
14 332 ms 352 ms 284 ms if-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
15 327 ms 218 ms 241 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
16 229 ms 260 ms 235 ms 195.219.83.102
17 248 ms 225 ms 237 ms ae-231-3607.edge4.London1.Level3.net [4.69.166.25]
18 324 ms 350 ms * ae-231-3607.edge4.London1.Level3.net [4.69.166.25]
19 * * 228 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14.222]
20 * * * Request timed out.
21 * * * Request timed out.
22 242 ms * 375 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
23 269 ms 253 ms 230 ms 132.185.255.165
24 264 ms 237 ms 240 ms bbc-vip046.cwwtf.bbc.co.uk [212.58.246.55]

Trace complete.
 
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