Afrihost POC Network - Afrigreen Feedback

[Vio]

Our network team report that they were busy with tests around shaping until quite late last night. They've also said that we saw a bit more demand on the network than usual, probably around the Apple streaming event, so this might also have played a small role.

The tests are set to run until the end of the week, so the aim is to reduce or eliminate any impact to services, except for the intended impact to shaping on Uncapped accounts.

I will test again tonight since I am on business uncapped, and would not have expected it to impact me since its unshaped supposedly... It did however, unless my case of latency issues on the IPC network were unrelated.

Just following up on ping vs tracert etc.: I was getting 400ms latency in quake live local which prompted me to do the tracerts, so whether tracert or ping etc. the quake live test is the final authority on this matter. I merely give the tracerts as information for your use during this POC. I can say the "old" network is still as poor as dung in terms of packet loss, but its latency was ok. I Switched to it after afrigreen failed on me.

BTW this is ping plotter's selling pitch:

Get notified about network problems the moment they occur and find culprits quickly with PingPlotter's network performance graphs and alerting system. All desktop licenses enjoy free mobile edition upgrades.

 

[AfriMan]

I will test again tonight since I am on business uncapped, and would not have expected it to impact me since its unshaped supposedly... It did however, unless my case of latency issues on the IPC network were unrelated.

Just following up on ping vs tracert etc.: I was getting 400ms latency in quake live local which prompted me to do the tracerts, so whether tracert or ping etc. the quake live test is the final authority on this matter. I merely give the tracerts as information for your use during this POC. I can say the "old" network is still as poor as dung in terms of packet loss, but its latency was ok. I Switched to it after afrigreen failed on me.

Part of the testing is to ensure that any shaping we do does not impact other products or other services. Remember that we are designing and implementing these rules for the first time, so there is potential for things to have unexpected artefacts, but we do our best to avoid them. The test results that you post are definitely helpful and hopefully will help us improve your experience.

 

[8-BALL]

Trying to update Xcode after fresh install and stuck at sub 100KB/s on average.

 

[AfriGenie]

Trying to update Xcode after fresh install and stuck at sub 100KB/s on average.

How are your other download speeds looking?

Do you know from which server the update is being downloaded?

 

[8-BALL]

NNTP appears fine

the download appears to be fluctuating wildly, no other devices downloading at this time

If you know of a way to id the destination server I'll be happy to traceroute to it?

 

[Dianysis]

NNTP appears fine

the download appears to be fluctuating wildly, no other devices downloading at this time

If you know of a way to id the destination server I'll be happy to traceroute to it?

May I ask what app you are using in your screen shot that shows network traffic?

 

[8-BALL]

May I ask what app you are using in your screen shot that shows network traffic?

You may, its iStat Menus, simply brilliant proggy (bear in mind its OSx ) and has a huge amount of customizable options to show exactly what you want to see.

 

[8-BALL]

How are your other download speeds looking?

Do you know from which server the update is being downloaded?

Ok managed to find out how to resolve the current active connection names (nettop in terminal btw) and its resolving to a local Akamai mirror it seems, however the download is still up and down.

1 192.168.1.1 (192.168.1.1) 2.211 ms 1.172 ms 1.264 ms
2 * * *
3 ipc-tx-a-access.afrihost.co.za (169.1.1.249) 123.043 ms 41.700 ms 53.096 ms
4 ipc-rx-a-access.afrihost.co.za (169.1.1.250) 65.168 ms 54.434 ms 47.432 ms
5 41.170.79.236 (41.170.79.236) 44.063 ms 53.838 ms 51.973 ms
6 akamai.jb1.napafrica.net (196.46.25.212) 45.848 ms 39.740 ms 32.853 ms
7 a23-221-68-102.deploy.static.akamaitechnologies.com (23.221.68.102) 35.574 ms 40.333 ms 34.750 ms

 

[Dianysis]

You may, its iStat Menus, simply brilliant proggy (bear in mind its OSx ) and has a huge amount of customizable options to show exactly what you want to see.

Damn. Know of an android type app like that by any chance?

 

[AfriGenie]

Ok managed to find out how to resolve the current active connection names (nettop in terminal btw) and its resolving to a local Akamai mirror it seems, however the download is still up and down.

1 192.168.1.1 (192.168.1.1) 2.211 ms 1.172 ms 1.264 ms
2 * * *
3 ipc-tx-a-access.afrihost.co.za (169.1.1.249) 123.043 ms 41.700 ms 53.096 ms
4 ipc-rx-a-access.afrihost.co.za (169.1.1.250) 65.168 ms 54.434 ms 47.432 ms
5 41.170.79.236 (41.170.79.236) 44.063 ms 53.838 ms 51.973 ms
6 akamai.jb1.napafrica.net (196.46.25.212) 45.848 ms 39.740 ms 32.853 ms
7 a23-221-68-102.deploy.static.akamaitechnologies.com (23.221.68.102) 35.574 ms 40.333 ms 34.750 ms

Thanks for the update, we're looking into this! I have a feeling though that the low download speed may be caused by the download mirror itself, as opposed to our network, but if there is something we can do about it, we definitely will!

 

[8-BALL]

Damn. Know of an android type app like that by any chance?

Alas no, but if I do come across one I'll give ya a shout.

 

[8-BALL]

Thanks for the update, we're looking into this! I have a feeling though that the low download speed may be caused by the download mirror itself, as opposed to our network, but if there is something we can do about it, we definitely will!

Thanks man, aren't the Akamai mirrors usually pretty decent?

 

[LaraC]

Are you busy testing shaping rules? I'm testing at half my normal line speed.

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Lara>tracert afrihost.com

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    78 ms    45 ms    45 ms  ipc-tx-a-access.afrihost.co.za [169.1.1.249]
  4    45 ms    64 ms    46 ms  ipc-rx-a-access.afrihost.co.za [169.1.1.250]
  5    45 ms    45 ms    45 ms  41.170.79.236
  6    50 ms    64 ms    51 ms  41.160.2.33
  7    52 ms    52 ms    53 ms  mtnns-2.jinx.net.za [196.223.14.31]
  8    49 ms    48 ms    48 ms  jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
  9    73 ms    47 ms    47 ms  jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
 10    53 ms    54 ms    52 ms  18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

 

[Dianysis]

Alas no, but if I do come across one I'll give ya a shout.

Thank you.
Much obliged.

 

[AfriGenie]

Are you busy testing shaping rules? I'm testing at half my normal line speed.

View attachment 295836

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Lara>tracert afrihost.com

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    78 ms    45 ms    45 ms  ipc-tx-a-access.afrihost.co.za [169.1.1.249]
  4    45 ms    64 ms    46 ms  ipc-rx-a-access.afrihost.co.za [169.1.1.250]
  5    45 ms    45 ms    45 ms  41.170.79.236
  6    50 ms    64 ms    51 ms  41.160.2.33
  7    52 ms    52 ms    53 ms  mtnns-2.jinx.net.za [196.223.14.31]
  8    49 ms    48 ms    48 ms  jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
  9    73 ms    47 ms    47 ms  jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
 10    53 ms    54 ms    52 ms  18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

We're testing a few changes on the Shaping system, but this shouldn't be affecting your speedtests, could you quickly restart your modem and check if there is any change.

 

[AfriGenie]

Thanks man, aren't the Akamai mirrors usually pretty decent?

They definitely are! But that is not to say that you will always get your maximum speed from a specific mirror, there are network and usage concerns as well.

 

[absynth]

Haven't posted here for a while,but then I guess it has been smooth sailing so far on afrigreen for me when I have been in front of my pc.

 

[LaraC]

We're testing a few changes on the Shaping system, but this shouldn't be affecting your speedtests, could you quickly restart your modem and check if there is any change.

I've restarted the router.
For some weird reason my Telkom account didn't want to work with speedtest.net. It worked with MyBroadband and I got full line speed.


Still running at half speed with AfriGreen.

 

[AfriGuy]

I've restarted the router.
For some weird reason my Telkom account didn't want to work with speedtest.net. It worked with MyBroadband and I got full line speed.
View attachment 295852

Still running at half speed with AfriGreen.
View attachment 295850

That's odd
Have you tried switching back to your regular account to see if throughput is improved?

 

[LaraC]

That's odd
Have you tried switching back to your regular account to see if throughput is improved?

I'll try. I did notice that the routes have changed after I restarted the router.

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3   138 ms   124 ms    85 ms  41.170.79.229
  4    41 ms    41 ms    40 ms  41.170.79.230
  5    70 ms    66 ms    62 ms  41.170.79.236
  6    41 ms    54 ms    40 ms  41.160.2.33
  7    58 ms    56 ms    57 ms  mtnns-2.jinx.net.za [196.223.14.31]
  8    51 ms    50 ms    51 ms  jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]
  9    47 ms    47 ms    47 ms  jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
 10    43 ms    43 ms    43 ms  18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.