Afrihost POC Network - Afrigreen Feedback

electrofreeze · Oct 2, 2015

funny because to us it looks like we are back where we started a couple of months ago same problems same crap service

Johnatan56 · Oct 2, 2015

900ms latency GW2.
This is ridiculous.

Totempole · Oct 2, 2015

AfriGuy said:
Are there any errors being generated here? Also, have you tried using webmail to see if the issues can be replicated?

No errors whatsoever, that's the strange part.

Outlook just says "Send/Receive Complete", but the message just sits in the Outbox presumably due to some kind of a timeout. If I didn't know any better, I would have said Outlook was at fault, but both Vox and IS's Outgoing mail servers are working fine.

AfriGuy · Oct 2, 2015

Dianysis said:
And p2p and vpn slow as s**t again!

Can you try switching over to your regular account to see if there's an improvement there?

AfriGuy · Oct 2, 2015

Francois Marais said:
Yeah. But sad to say my account with AH is no more. Could not stand the lack of service any more.

I'm not sure I follow?

AfriGuy · Oct 2, 2015

Johnatan56 said:
900ms latency GW2.
This is ridiculous.

That's not cool at all

Do you have a traceroute that I can take a look at?

AfriGuy · Oct 2, 2015

Totempole said:
No errors whatsoever, that's the strange part.

Outlook just says "Send/Receive Complete", but the message just sits in the Outbox presumably due to some kind of a timeout. If I didn't know any better, I would have said Outlook was at fault, but both Vox and IS's Outgoing mail servers are working fine.

Very odd.
Does webmail also fail to send the mail?

Totempole · Oct 2, 2015

AfriGuy said:
Very odd.
Does webmail also fail to send the mail?

I'm sure I can send fine using the Webmail of each email address.
One is a Vox Email and the other is with Afrihost.

Neither could send Via Outlook, so this isn't Webmail related. The problem is somewhere between Outlook and the Outgoing Mail server.

wernervn · Oct 2, 2015

Francois Marais said:
Yeah. But sad to say my account with AH is no more. Could not stand the lack of service any more.

Same here -just switched ISP's 5 minutes ago and experienced an immediate improvement in speed and emotional wellbeing

Dianysis · Oct 2, 2015

AfriGuy said:
Can you try switching over to your regular account to see if there's an improvement there?

Slap me around and call me Sally - p2p and vpn actually running ok (not perfect) on AfriRed.

AfriGenie · Oct 2, 2015

Dianysis said:
Slap me around and call me Sally - p2p and vpn actually running ok (not perfect) on AfriRed.

That's a positive at least! Please keep me updated on the status of the connection.

Francois Marais · Oct 2, 2015

AfriGuy said:
I'm not sure I follow?

I did the cancelation of my account. Could not stand the lack of service anymore

Tolstoy · Oct 2, 2015

Servers pinging fine now. At least it's not high-latency for the normal 12 hours

LaraC · Oct 2, 2015

AfriGuy said:
That's entirely up to you.
We can probably learn things from the POC - the new production network is being setup from scratch.

In that case I'll continue to posts stats.

LaraC · Oct 2, 2015

I’ve used Zertop’s diagnostic tool do this test. Download speeds are great and latency is low.
Don’t know why so many have bad experiences but I like the performance I get on AfriGreen.

Code:

Local Tracert 

Tracing route to news24.co.za [41.86.110.143]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1 
  2     *        *        *     Request timed out.
  3    46 ms    47 ms    46 ms  169-1-1-237.ip.afrihost.co.za [169.1.1.237] 
  4    51 ms    50 ms    50 ms  169-1-1-238.ip.afrihost.co.za [169.1.1.238] 
  5    51 ms    50 ms    52 ms  41.170.79.236 
  6    52 ms    51 ms    51 ms  mweb.jb1.napafrica.net [196.46.25.145] 
  7    67 ms    67 ms    68 ms  te0-7-0-3.vic-p-1.optinet.net [197.80.7.1] 
  8    66 ms    67 ms    67 ms  te0-0-0-0.cpt-p-2.optinet.net [197.84.4.46] 
  9    71 ms    70 ms    70 ms  vl11.cpt-hscore-1.optinet.net [197.84.5.238] 
 10    71 ms    70 ms    68 ms  196.28.178.66 
 11    69 ms    68 ms    68 ms  gig5-1-cpt-opt-65-1.optinet.net [196.41.133.234] 
 12    71 ms    70 ms    70 ms  OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6] 
 13    71 ms    70 ms    71 ms  197-84-208-146.cpt.mweb.co.za [197.84.208.146] 
 14    68 ms    69 ms    68 ms  41-86-110-143.mweb.co.za [41.86.110.143] 

Trace complete.
  
International Tracert 

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1 
  2     *        *        *     Request timed out.
  3    46 ms    46 ms    45 ms  169-1-1-249.ip.afrihost.co.za [169.1.1.249] 
  4    51 ms    49 ms    50 ms  169-1-1-250.ip.afrihost.co.za [169.1.1.250] 
  5    49 ms    49 ms    51 ms  41.170.79.236 
  6    51 ms    51 ms    51 ms  41.160.2.33 
  7    47 ms    45 ms    45 ms  ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [216.6.55.37] 
  8   227 ms   227 ms   230 ms  if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2] 
  9   222 ms   204 ms   304 ms  if-1-0-0-4.core2.PV9-Lisbon.as6453.net [195.219.214.37] 
 10   230 ms   231 ms   230 ms  if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1] 
 11   230 ms   251 ms   231 ms  if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30] 
 12   226 ms   222 ms   222 ms  if-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1] 
 13   224 ms   225 ms   225 ms  if-11-2.tcore1.L78-London.as6453.net [80.231.139.42] 
 14   227 ms   227 ms   227 ms  if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130] 
 15   227 ms   227 ms   235 ms  if-11-1.mse1.LVX-London.as6453.net [195.219.92.61] 
 16   225 ms   225 ms   225 ms  ix-11-2.mse1.LVX-London.as6453.net [195.219.92.34] 
 17   223 ms   223 ms   223 ms  te1-1-1-31.core-rs2.thdo.ncuk.net [80.249.97.85] 
 18   230 ms   230 ms   229 ms  www.thinkbroadband.com [80.249.99.130] 

Trace complete.
  
International Speedtest 
Downloaded 20.0 megabytes in 22 seconds. (923.02 KB/s)
  
Local Speedtest 
Downloaded 15.6 megabytes in 16 seconds. (982.02 KB/s)
  
  
  
  
Test End Timestamp 
2015-10-02 18:21:37.77

Johnatan56 · Oct 2, 2015

AfriGuy said:
That's not cool at all
Do you have a traceroute that I can take a look at?

It's better now at ~250ms.
It's always the first hop on your network, don't have any latency issues on any other ISP.

Code:

Tracing route to 206-127-146-99.ncsoft.com [206.127.146.99]
over a maximum of 30 hops:

  1     3 ms     1 ms     1 ms  home.gateway.pace.net [192.168.1.1]
  2     *        *        *     Request timed out.
  3    73 ms   109 ms    62 ms  169-1-1-237.ip.afrihost.co.za [169.1.1.237]
  4    47 ms    32 ms    45 ms  169-1-1-238.ip.afrihost.co.za [169.1.1.238]
  5    32 ms    32 ms    35 ms  41.170.79.236
  6    68 ms    37 ms    39 ms  41.160.2.33
  7    35 ms    37 ms    37 ms  ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [216.6.55.37]
  8   209 ms   208 ms   208 ms  if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
  9   179 ms   222 ms   329 ms  if-1-0-0-2.core2.PV9-Lisbon.as6453.net [195.219.214.30]
 10   213 ms   214 ms   209 ms  if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1]
 11   307 ms   217 ms   219 ms  if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 12   210 ms   209 ms   209 ms  if-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 13   211 ms   210 ms   269 ms  if-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 14   246 ms   288 ms   212 ms  if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 15   219 ms   208 ms   213 ms  195.219.83.102
 16   295 ms   234 ms   211 ms  ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10]
 17   210 ms  ^C

AfriGenie · Oct 2, 2015

Johnatan56 said:

It's better now at ~250ms.
It's always the first hop on your network, don't have any latency issues on any other ISP.

Code:

Tracing route to 206-127-146-99.ncsoft.com [206.127.146.99]
over a maximum of 30 hops:

  1     3 ms     1 ms     1 ms  home.gateway.pace.net [192.168.1.1]
  2     *        *        *     Request timed out.
  3    73 ms   109 ms    62 ms  169-1-1-237.ip.afrihost.co.za [169.1.1.237]
  4    47 ms    32 ms    45 ms  169-1-1-238.ip.afrihost.co.za [169.1.1.238]
  5    32 ms    32 ms    35 ms  41.170.79.236
  6    68 ms    37 ms    39 ms  41.160.2.33
  7    35 ms    37 ms    37 ms  ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [216.6.55.37]
  8   209 ms   208 ms   208 ms  if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
  9   179 ms   222 ms   329 ms  if-1-0-0-2.core2.PV9-Lisbon.as6453.net [195.219.214.30]
 10   213 ms   214 ms   209 ms  if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1]
 11   307 ms   217 ms   219 ms  if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 12   210 ms   209 ms   209 ms  if-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 13   211 ms   210 ms   269 ms  if-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 14   246 ms   288 ms   212 ms  if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 15   219 ms   208 ms   213 ms  195.219.83.102
 16   295 ms   234 ms   211 ms  ae-1-60.edge6.Frankfurt1.Level3.net [4.69.154.10]
 17   210 ms  ^C

Once the full IPC is deployed to the Cape, you should see that hiccup disappear for good!

Vorastra · Oct 2, 2015

https://www.enca.com/life/entertainment/corruption-bit-monopoly

The clip in that article only uses 300kbit. YouTube is fine.

EDIT: NEVERMIND. I was on the Afrihost not Afrigreen account x)

dinkd · Oct 2, 2015

i find afri green to be unusable in the evenings.. p2p running at a whopping 60kb/s on an 8meg business uncapped line. like this every night for p2p and http and from around 1am the speed picks up to full speed.... think its time to move... my patience has run out with waiting.

Bryn · Oct 3, 2015

The P2P performance on Afrigreen is becoming a serious pain in the arse. Does Afrigreen differentiate between capped/business and home users?

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