Afrihost POC Network - Afrigreen Feedback

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Morning :)

I was chatting to the Twitter handler last night about my current issue.

Before switching to the Afrigreen account, my Email Outgoing Address, smtp.uls.co.za which is universal, was working both via wifi and cellular. After switching to the new account, I cannot send any emails with the Afrigreen account active.

Thanks,
Nick
 
Johnatan56 said:
Then why can't you roll out a PoC in Cape Town? It would make everyone's international latencies lower, since you guys terminate in Cape Town/London?
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The main reason why this isn't practical is that we would then need to duplicate any and all changes we make to each of the IPCs and network management software then. We really did consider it, but it would have increased the timeline dramatically for roll-out. This way we can be as thorough as we need to be, then we will simply duplicate the software to the South and East once we are ready to roll-out.
 
whippey said:
Morning :)

I was chatting to the Twitter handler last night about my current issue.

Before switching to the Afrigreen account, my Email Outgoing Address, smtp.uls.co.za which is universal, was working both via wifi and cellular. After switching to the new account, I cannot send any emails with the Afrigreen account active.

Thanks,
Nick
Click to expand...

This would be because the IP block in use is not recognized by ULS
 
My experience on the test network has been pretty good. I can stream 1080p on youtube with hardly any issues. Every now and again it's a bit slow, had a few issues where my connection just dropped. But after rebooting my router it was smooth sailing again.
 
whippey said:
Morning :)

I was chatting to the Twitter handler last night about my current issue.

Before switching to the Afrigreen account, my Email Outgoing Address, smtp.uls.co.za which is universal, was working both via wifi and cellular. After switching to the new account, I cannot send any emails with the Afrigreen account active.

Thanks,
Nick
Click to expand...

PsyWulf said:
This would be because the IP block in use is not recognized by ULS
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This is indeed the case! :)

I've already asked our Team to reach out to ULS to make sure that our IP-range is added and verified as a valid source of traffic.
 
Sidious28 said:
Youtube buffering on 480p. Trying to watch TI5 replays here.
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:(

Seems we've been having issues with TI5 in general and streaming to the event. Is it just the TI5 videos buffering, or are you seeing issues with all Youtube content?
 
I just started using my POC details I received yesterday and my download jumped from 350kB/s to full 1.0MB/s, I like what I see thus far.
 
Soul Assassin said:
I just started using my POC details I received yesterday and my download jumped from 350kB/s to full 1.0MB/s, I like what I see thus far.
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That's good to hear! We still need to do a bit of work on AfriGreen, so if you notice any issues or bugs, please let us know!
 
AfriGenie said:
:(

Seems we've been having issues with TI5 in general and streaming to the event. Is it just the TI5 videos buffering, or are you seeing issues with all Youtube content?
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Seems to be confined to the TI5 videos at the moment. Twitch I haven't tried yet but in the past week it goes from buffering every 30-40secs then being perfectly fine on Medium settings.
 
Sidious28 said:
Seems to be confined to the TI5 videos at the moment. Twitch I haven't tried yet but in the past week it goes from buffering every 30-40secs then being perfectly fine on Medium settings.
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Twitch.tv has been very up and down for me as well. We're definitely working on optimizing Twitch.tv so that it is actually usable.

I'm wondering if the content on the official dota2 Youtube Channel isn't be loaded from the local cache server. I'll ask our Team to look into this as well.

Would you mind running a quick traceroute to Youtube.com please, let's make sure you are being routed to the local cache.
 
AfriGenie said:
:(

Seems we've been having issues with TI5 in general and streaming to the event. Is it just the TI5 videos buffering, or are you seeing issues with all Youtube content?
Click to expand...

I think there are issues with the TI5 streams in general. Even in DOTA TV there seems to be lag spikes. Twitch buffers every 30 - 40 seconds, but only tried the Dota stream. Will try other streams and see how they fare.

Would be nice if this was sorted before the finals on the weekend... :(
 
AfriGenie said:
Thanks for the update!

DNS looks to be resolving to the correct place. Could you run a traceroute to it please.
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Tracing route to carbonite.co.za [196.46.186.152]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 18 ms 13 ms 198 ms 41.170.79.229
4 9 ms 9 ms 22 ms 41.170.79.230
5 9 ms 9 ms 9 ms 41.170.79.236
6 10 ms 9 ms 9 ms aitonline1.jb1.napafrica.net [196.46.25.211]
7 14 ms 9 ms 9 ms server.prophecy.co.za [196.46.186.152]

Trace complete.
Click to expand...

But the page is blank
 
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