Afrihost - Pure Fibre Feedback Thread Part 2

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   15 |   15 |    0 |    0 |    0 |    0 |
|                             165.73.97.1 -    0 |   15 |   15 |    0 |    0 |    1 |    1 |
|                              169.1.21.1 -    0 |   15 |   15 |    1 |    1 |    1 |    1 |
|                            196.25.26.65 -    0 |   15 |   15 |    1 |    1 |    4 |    1 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                         213.242.116.161 -    0 |   15 |   15 |  158 |  168 |  198 |  162 |
|                            4.69.133.234 -    0 |   15 |   15 |  163 |  168 |  194 |  178 |
|                          213.19.199.110 -    0 |   15 |   15 |  183 |  185 |  224 |  183 |
|                           137.221.77.35 -    0 |   15 |   15 |  195 |  199 |  243 |  195 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                           137.221.65.77 -    0 |   15 |   15 |  195 |  239 |  408 |  312 |
|                           137.221.78.67 -    0 |   15 |   15 |  194 |  195 |  201 |  195 |
|                           137.221.66.45 -    0 |   15 |   15 |  195 |  195 |  195 |  195 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                           37.244.28.102 -    0 |   15 |   15 |  194 |  194 |  195 |  195 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

That's from CPT. Very different route..
Thank you for checking. 195ms is not much different to the 200ms i get with mweb from cpt.
 
Any update on NWI-18276? Been down since 9am

There is a delay in repair times due to a high number of faults being attended to.

Event Comments

Tue 22nd August 2023 - 13:23:03
Team onsite still localizing fault
Tue 22nd August 2023 - 12:06:14
Team onsite still localizing fault
Tue 22nd August 2023 - 11:22:39
Technicians notified of possible outage
 
There is a delay in repair times due to a high number of faults being attended to.

Event Comments

Tue 22nd August 2023 - 13:23:03
Team onsite still localizing fault
Tue 22nd August 2023 - 12:06:14
Team onsite still localizing fault
Tue 22nd August 2023 - 11:22:39
Technicians notified of possible outage
Hi any update?
 
30 hours of no internet and counting.....please can I have an update.
 
48 hours and counting, I guess afrihost are quiet because they are not getting any feedback from VUMA, so it's understandable.
Maybe someone else here had a simier expiriance and can advise me.
This is the update afrihost provided me:
Wed 23rd August 2023 - 21:44:30
Progressive update requested from DFA.
Wed 23rd August 2023 - 18:52:56
Progressive update requested from DFA
Wed 23rd August 2023 - 17:15:29
Awaiting feedback from DFA
Wed 23rd August 2023 - 13:03:26
Awaiting feedback from team
Wed 23rd August 2023 - 00:52:00
Repairs on hold
Tue 22nd August 2023 - 20:47:53
The DFA technicians have been notified, still awaiting ETA update.
Tue 22nd August 2023 - 13:23:03
Team onsite still localizing fault
Tue 22nd August 2023 - 12:06:14
Team onsite still localizing fault
Tue 22nd August 2023 - 11:22:39
Technicians notified of possible outage

I am worried about "repairs on hold" and all the Awaiting feedback...

To me it looks like "the DFA team" are on leave at the moment.

All I really want to know is ETA and if i should be getting a rain sim card for now.
 
48 hours and counting, I guess afrihost are quiet because they are not getting any feedback from VUMA, so it's understandable.
Maybe someone else here had a simier expiriance and can advise me.
This is the update afrihost provided me:
Wed 23rd August 2023 - 21:44:30
Progressive update requested from DFA.
Wed 23rd August 2023 - 18:52:56
Progressive update requested from DFA
Wed 23rd August 2023 - 17:15:29
Awaiting feedback from DFA
Wed 23rd August 2023 - 13:03:26
Awaiting feedback from team
Wed 23rd August 2023 - 00:52:00
Repairs on hold
Tue 22nd August 2023 - 20:47:53
The DFA technicians have been notified, still awaiting ETA update.
Tue 22nd August 2023 - 13:23:03
Team onsite still localizing fault
Tue 22nd August 2023 - 12:06:14
Team onsite still localizing fault
Tue 22nd August 2023 - 11:22:39
Technicians notified of possible outage

I am worried about "repairs on hold" and all the Awaiting feedback...

To me it looks like "the DFA team" are on leave at the moment.

All I really want to know is ETA and if i should be getting a rain sim card for now.
vuma is nothing but **** I still dont know why theyre in bussiness. Also do you still pay for all those days without internet because nooit?
 
48 hours and counting, I guess afrihost are quiet because they are not getting any feedback from VUMA, so it's understandable.
Maybe someone else here had a simier expiriance and can advise me.
This is the update afrihost provided me:
Wed 23rd August 2023 - 21:44:30
Progressive update requested from DFA.
Wed 23rd August 2023 - 18:52:56
Progressive update requested from DFA
Wed 23rd August 2023 - 17:15:29
Awaiting feedback from DFA
Wed 23rd August 2023 - 13:03:26
Awaiting feedback from team
Wed 23rd August 2023 - 00:52:00
Repairs on hold
Tue 22nd August 2023 - 20:47:53
The DFA technicians have been notified, still awaiting ETA update.
Tue 22nd August 2023 - 13:23:03
Team onsite still localizing fault
Tue 22nd August 2023 - 12:06:14
Team onsite still localizing fault
Tue 22nd August 2023 - 11:22:39
Technicians notified of possible outage

I am worried about "repairs on hold" and all the Awaiting feedback...

To me it looks like "the DFA team" are on leave at the moment.

All I really want to know is ETA and if i should be getting a rain sim card for now.
Checking with Vuma on the outage.
 
vuma is nothing but **** I still dont know why theyre in bussiness. Also do you still pay for all those days without internet because nooit?
Literally tried to look for an outage notification for my parents on Openserve and wow, the amount of Vuma notices is crazy!
 
Literally tried to look for an outage notification for my parents on Openserve and wow, the amount of Vuma notices is crazy!
Mine is not even on afrihost's site when i checked yesterday.
 
Literally tried to look for an outage notification for my parents on Openserve and wow, the amount of Vuma notices is crazy!

I don’t think I’ve ever seen an Openserve outage on the announcement page, all I see is Vumatel mainly
 
Hi.
There has been a shortage of hard drives; he and the NOC team should be able to complete the configuration as soon as they have received the hardware.
Out of interest.... what is the total storage capacity eventually?
 
Let me guess.
Wed 24rd August 2023 - 10:44:30
Progressive update requested from DFA.
Well I asked a friend of a friend who is xxx at vuma and that is exactly what he also said.
Unfortunatly I don't know anyone at DFA.
 
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