Afrihost - Pure Fibre Feedback Thread Part 2

[waynehooper]

East london down again as well

 

[Rayne]

Ridiculous.

 

[frost717]

MFN PE died again

and back

 

[HartsockZA]

Both times were national outages that affected all ISPs, but sure go on

Nope, still online, Telkom works great, smaller isp I know is still 100% ok

 

[waynehooper]

East london down again as well

Rebooted my router and its back up

 

[Doom5003]

BFN never been online since initial outage

 

[13en]

Rebooted my router and its back up

Still not able to get a lease in JNB, are you using an Afrihost supplied router? they mentioned a backlog, but I haven't been able to get a lease since they switch MFN off this morning, @Afrihost Is MFN switched back on in JNB?

 

[AfriNatic]

Ridiculous.

Please can you reboot your router

 

[AfriNatic]

Still not able to get a lease in JNB, are you using an Afrihost supplied router? they mentioned a backlog, but I haven't been able to get a lease since they switch MFN off this morning, @Afrihost Is MFN switched back on in JNB?

We have tested on various line and we are happy with DHCP working now. There is a bit of of a delay in lease allocations but we see a lease allocated in about 2 to 3 minutes after the router is rebooted.

 

[AfriNatic]

East london down again as well

Are you still having issues?

 

[Census]

Up for thirty minutes, Midrand, thanks.

 

[13en]

We have tested on various line and we are happy with DHCP working now. There is a bit of of a delay in lease allocations but we see a lease allocated in about 2 to 3 minutes after the router is rebooted.

I've rebooted my router several times, it's been over 10 mins and still unable to solicit a lease from your server 169.1.1.19, my FNO is MFN is JNB, can you please assist

 

[Doom5003]

Was online for like 1 min and then down again

 

[Doom5003]

Keep getting a notification to activate my fibre but OTP doesn't always come through

 

[AfriNatic]

Keep getting a notification to activate my fibre but OTP doesn't always come through

Dropped you a pm for me to have a look.

 

[Doom5003]

3 activation

 

[AfriNatic]

The issues are resolved now. We made some emergency changes to our DHCP system to mitigate the impact of a rather large broadcast storm that caused a significant backlog.

Apologies for the issues experienced today. Definitely not the kind of service we want to provide. We will have internal discussions this week to see what we can do to prevent this from happening again.

 

[13en]

The issues are resolved now. We made some emergency changes to our DHCP system to mitigate the impact of a rather large broadcast storm that caused a significant backlog.

Apologies for the issues experienced today. Definitely not the kind of service we want to provide. We will have internal discussions this week to see what we can do to prevent this from happening again.

What action is required from our end, I rebooted my router and still not getting a lease, I am in JNB with MFN as your upstream provider, I have no leases on my wan4 and wan6 interfaces
DHCPv4 lease obtained after 5 mins, waiting on DHCPv6 lease, I'll reply once the lease is obtained
@AfriNatic IPv6 is still off, I am not getting any dhcpv6 lease

 

[waynehooper]

Still not able to get a lease in JNB, are you using an Afrihost supplied router? they mentioned a backlog, but I haven't been able to get a lease since they switch MFN off this morning, @Afrihost Is MFN switched back on in JNB?

No, using a Unifi UCG Ultra

 

[waynehooper]

Are you still having issues?

All good after the last reboot