Afrihost - Pure Fibre Feedback Thread Part 2

[Chris_Auc]

Hi @Afrigirl @AfriNatic can someone please assist to get me a public IP again?

 

[Chris_Auc]

Hi @Afrigirl @AfriNatic can someone please assist to get me a public IP again?

Sorted.

 

[Frogfoot Fibre]

Frogfoot/PE still not getting a DHCP IP after router and ONT reboots unfortunately

Good day,

We are sorry to hear this.

Please PM us your details and we will be able to assist.

Thank you.

 

[grant_cpt]

Both times were national outages that affected all ISPs, but sure go on

Strange then. Two friends are with Vox, and they had zero issues om both occurrences

 

[joshsparkie]

Good day,

We are sorry to hear this.

Please PM us your details and we will be able to assist.

Thank you.

Good day,

All sorted was issue on Afrihost side.

 

[13en]

Hi @AfriNatic @Afrigirl, can you please assist, I still don't have IPv6 since yesterday's outage. I sent my details via pm

 

[Afrigirl]

Hi @AfriNatic @Afrigirl, can you please assist, I still don't have IPv6 since yesterday's outage. I sent my details via pm

Hello.

I have not yet received the message.

 

[13en]

Hello.

I have not yet received the message.

Sent

 

[midasza]

Is anyone aware of POP issue with Openserve in Boksburg South?

 

[Afrigirl]

Is anyone aware of POP issue with Openserve in Boksburg South?

We do not get any notices from Openserve.
Please drop me a PM so I can check your Bnumber with Openserve.

 

[wingnut771]

Please fix my speed:

 

[Afrigirl]

Please fix my speed:
View attachment 1848322View attachment 1848323

Hi.

When did the issue start? Is it only around peak time?

 

[wingnut771]

Hi.

When did the issue start? Is it only around peak time?

I assume its always been like this since the upgrade for a few months now but have only noticed it now as I dont do many speedtests. Its the exact same DL speed as when it was on 250mb account, but to answer your question, its all the time:

 

[Afrigirl]

I assume its always been like this since the upgrade for a few months now but have only noticed it now as I dont do many speedtests. Its the exact same DL speed as when it was on 250mb account, but to answer your question, its all the time:

Please reboot and check now

 

[wingnut771]

Please reboot and check now

I can't now because of people working from home. Will reboot this evening.

 

[Peder]

This is a new Openserve Afrihost line that was activated yesterday. Its on the 100mbps/100mbps package

We restarted the ONT and Router.

Can you please help?

 

[Afrigirl]

This is a new Openserve Afrihost line that was activated yesterday. Its on the 100mbps/100mbps package View attachment 1848449

We restarted the ONT and Router.

Can you please help?

Was this from WiFi or LAN?
Please test again with speedtest.net.
You may dial PPPoE to the ONT and test from there as well.

 

[Peder]

Was this from WiFi or LAN?
Please test again with speedtest.net.
You may dial PPPoE to the ONT and test from there as well.

WIFI.



How do I dial PPPoE?

I'll check LAN in a few mins and revert

 

[Peder]

WIFI.

View attachment 1848458

How do I dial PPPoE?

I'll check LAN in a few mins and revert

It does seem to be the WIFI, I apologise for that.

 

[Herr der Verboten]

I need assistance with my ZTE 5g please. At least someone who can do basic logical reasoning and not ask me if sim is inserted when I told them I am connected through the device talking to them. That is pathetic to be honest, I dont have the energy or will power to do the chatgpt baby sit word by word today






So it came preconfigured. None of the user names and or passwords works to be connected as given to me by AH. I can please have someone who can actually give me my details and help me - That is all I want.