Afrihost - Pure Fibre Feedback Thread Part 2

[AEShadowHunter]

Anyone else have no connectivity in the PTA East area?

On an openserve line, with afrihost ISP, & my connection went down a few hours ago.
Any possible ETA if its a known issue? Should I be contacting someone?

 

[sitnet]

Anyone else have no connectivity in the PTA East area?

On an openserve line, with afrihost ISP, & my connection went down a few hours ago.
Any possible ETA if its a known issue? Should I be contacting someone?

S

Post in thread 'Cool Ideas Fibre ISP – Feedback Thread 6'

Oct 8, 2025

Openserve seems to be having a large outage in Pretoria. My connection went down at exactly 00:00:58. That timestamp tells me that it was planned maintenance that turned into unplanned downtime.

My line went back up at 02:12:39.

• sitnet

• 

 

[AEShadowHunter]

Restarted my modem. Still not working on my end. No line.

Edit: Line finally back.

 

[Afrigirl]

Anyone else have no connectivity in the PTA East area?

On an openserve line, with afrihost ISP, & my connection went down a few hours ago.
Any possible ETA if its a known issue? Should I be contacting someone?

Hi.

I believe the outage was caused by the power outage experienced in Pretoria.

 

[Afrigirl]

This is how bad it is

Hi.

Please drom me a direct message with your account details.

 

[grant_cpt]

Internet died, and now some ping packets are being dropped on the NNI & below:

 

[Afrigirl]

Internet died, and now some ping packets are being dropped on the NNI & below:

View attachment 1854258

Has the service been restored?

 

[grant_cpt]

Has the service been restored?

I rebooted the ONT. Thanks to @CoolEscalator for the monitoring of my line

 

[Scooby_Doo]

Anyone else?

 

[itmekrokodil]

Internet down again, wtf?

 

[SR71]

Down again, Kraaifontein, Cape Town, on Octotel

...I mean AGAIN...

 

[Convex]

Down in PE since 16:09
@Afrigirl

 

[now05ster]

Down in PE since 16:09
@Afrigirl

Very down, started a min ago. So sad.

 

[waynehooper]

Down in PE since 16:09
@Afrigirl

Down in East London as well at about the same time

 

[Convex]

Afrihost issue? I see the frogfootPE forum no one is saying anything

 

[DragonMolester]

Afrihost issue? I see the frogfootPE forum no one is saying anything

I'm in PE on Frogfoot and we're down too

 

[grant_cpt]

Yeah, Afrihost is down. My Mikrotik switched over to failover connection over wifi from next door neighbour. They with Vox & Frogfoot, while I'm on Afrihost & Frogfoot.

So this is isolated issue with Afrihost.

Edit: If this is yet again an issue with DHCP, I'm switching to another provider

 

[Adenoid Hynkel]

Down garden route area as well.

 

[Ferdi Faurie]

Do have DHCP issue at Afrihost again like yesterday

 

[SR71]

@AfriNatic @Afrigirl @AfriGuy

Can we get some feedback on the current issue? What is the issue? What is the ETA on the resolution?