Afrihost - Pure Fibre Feedback Thread Part 2

[Afrigirl]

*Outage Update*

*Outage Title:* Outage | CPT | Welgevonden | Partial
*Details:* OLT2 & OLT 3 | LC 2
*Outage Ref(solid):* FRG11477576
*Impact Start Time:* 2026-01-28 08:03:00
*Impact:* Hard Down

*Latest Update:* The contractor team is busy opening up pilot holes to assess repairs required.

 

[Afrigirl]

*Outage Update*

*Outage Title:* Outage | CPT | Welgevonden | Partial
*Details:* OLT2 & OLT 3 | LC 2
*Outage Ref(solid):* FRG11477576
*Impact Start Time:* 2026-01-28 08:03:00
*Impact:* Hard Down

*Latest Update:* The contractor team is busy opening up pilot holes to assess repairs required.

*Outage Update*

*Outage Title:* Outage | CPT | Welgevonden | Partial
*Details:* OLT2 & OLT 3 | LC 2
*Outage Ref(solid):* FRG11477576
*Impact Start Time:* 2026-01-28 08:03:00
*Impact:* Hard Down

*Latest Update:* The team has successfully pulled an extra cable on both sides and is now preparing to install the Rhinode 400.

 

[Maartenb83]

*Outage Update*

*Outage Title:* Outage | CPT | Welgevonden | Partial
*Details:* OLT2 & OLT 3 | LC 2
*Outage Ref(solid):* FRG11477576
*Impact Start Time:* 2026-01-28 08:03:00
*Impact:* Hard Down

*Latest Update:* The team has successfully pulled an extra cable on both sides and is now preparing to install the Rhinode 400.

Internet is back up. Thanks for your regular updates, that's more then we can say from Frogfoot themself.

 

[Convex]

Hi.

No, it is not linked. How is the connection now?

Was no issues since i started testing at 12pm. But things started deteriorating After 7pm

 

[Afrigirl]

View attachment 1882133
Was no issues since i started testing at 12pm. But things started deteriorating After 7pm

Hi.

I have logged a fault with FF. #3341044

 

[LordPhoenix_ZA]

Is it just me. Or is YouTube performance abit erratic today. Buffering and showing terrible connection speeds in the Stats for Nerds.

Showing 400kbps

 

[Afrigirl]

Is it just me. Or is YouTube performance abit erratic today. Buffering and showing terrible connection speeds in the Stats for Nerds.

Showing 400kbps

Hi.

Please check where the content is being served from.
https://redirector.googlevideo.com/report_mapping?di=no

 

[OryxGazella]

I am on Octotel -> Somerset West. I started experiencing packet loss around 12:00PM today. I have since switch to LTE in order to attend a meeting. Anyone else having issues?

Update: Octotel has put up a notice. It seems to be localized to Strand ( https://status.octotel.co.za/cmkzcfn3305vkhgqmnk7pg1v9 )

 

[LordPhoenix_ZA]

Hi.

Please check where the content is being served from.
https://redirector.googlevideo.com/report_mapping?di=no

2c0f:f4c0:1184:8fb0:18a5:68ae:647f:3b89 => afrihostza-jnb2 (2c0f:f4c0:1000::/37)

If I force 4K on the YouTube app. Baring in mind. My Apple TV 4K is connected via LAN and I’m on a 500mb package with Vumatel.

It seems to buffer every couple seconds of playback.

Here’s the stats. Connection speed is unusually low for a 4K stream and my connection speed. Not sure if your cache is having issues or what is going on.

Already rebooted my equipment yesterday just incase.

 

[Afrigirl]

2c0f:f4c0:1184:8fb0:18a5:68ae:647f:3b89 => afrihostza-jnb2 (2c0f:f4c0:1000::/37)

If I force 4K on the YouTube app. Baring in mind. My Apple TV 4K is connected via LAN and I’m on a 500mb package with Vumatel.

It seems to buffer every couple seconds of playback.

Here’s the stats. Connection speed is unusually low for a 4K stream and my connection speed. Not sure if your cache is having issues or what is going on.

Already rebooted my equipment yesterday just incase.

We will check the cache server with the team.

 

[MakoPC]

@Afrigirl Could I get a public IP please, stuck behind CGNAT

 

[Afrigirl]

@Afrigirl Could I get a public IP please, stuck behind CGNAT

Hi.

You have a public IP.

 

[MakoPC]

Hi.

You have a public IP.

Alright, Playstation 5 is downloading very slowly, some sites also loading slowly, not getting full speeds on speedtest

 

[deesef]

Alright, Playstation 5 is downloading very slowly, some sites also loading slowly, not getting full speeds on speedtest

Have you "switched it off and switched it back on again?"

 

[Afrigirl]

Alright, Playstation 5 is downloading very slowly, some sites also loading slowly, not getting full speeds on speedtest

How is the connection now?

 

[Xtm]

YT buffering continue and is getting worse. Resetting ONT/router to no effect.

Openserve outages are just insane lately. If all these keep happening, I'll diffenatally consider switch to other provider available.

 

[MakoPC]

Getting a 1 download here in PE on MFN

 

[Afrigirl]

Getting a 1 download here in PE on MFN

Hi.

Please reboot and check. You may share pictures of the results.

 

[MakoPC]

Yea it’s on WIFI, but you can definitely see there is an issue

 

[Cav5034]

Yea it’s on WIFI, but you can definitely see there is an issue
View attachment 1883123

Getting the same at our office. Only difference is we are on MFN with MFN so must be an issue on their side not AF.