Afrihost - Pure Fibre Feedback Thread

Status
Not open for further replies.
1590779395538.png

Everything goes well until it hops from AH network?

SpeedTest.net is not loading atm

MybroadBand Speedtest produced this:

1590779590276.png
 
alex augustus said:
Octotel outage at the Node you connect to.

"We are aware that customers in the Cape Gate area connections are currently down.

Our network engineers are on site investigating and are working to restore
all connectivity as a matter of urgency.

We'll provide further feedback as soon as possible."
Click to expand...

1590781850553.png

I am very close to this area, not sure if its still related. What I dont get, is that my speeds during the day is perfect, but afternoon takes the nose dive till late evening.

Is Octotel with VUMA?
 
Last edited:
cavedog said:
A test from various lines around CPT all routing through 169.1.21.1 shows no loss on that router. The issue definitely not on that router. All or most of CPT would be going through this router if it was general issue there would be more reports.

View attachment 848309

It's a very complicated issue it seems. Line looks fine but anything out is lossy.
Click to expand...
Yeah that’s true, is this device pulling an public IP from the 102.x prefix or 169.x prefix?

Users are seeing it from different FNO so not isolated to one FNO.
 

Attachments

  • CF3AB82A-B39A-47F5-9DD2-47A478EC84E4.jpeg
    CF3AB82A-B39A-47F5-9DD2-47A478EC84E4.jpeg
    121 KB · Views: 12
Tjoker said:
View attachment 848347

Did the same to the VUMA ISP Handover site, and I dont even hit 169.1.21.1, hence me getting full speed on the site
Click to expand...
Interesting, so for the couple of users that’s having this odd issue, any packet that routes via 169.1.21.1 which I assume is a core router on AH network doesn’t end well.

What Is the first octet your public IP starts with?
 
Sister who lives around the corner, same FNO same ISP and connected to the same PoP only difference is her IP range..she’s getting full line speed
 

Attachments

  • 9345268C-AEEB-4551-892C-CEACA845C504.jpeg
    9345268C-AEEB-4551-892C-CEACA845C504.jpeg
    403.6 KB · Views: 15
alex augustus said:
Sister who lives around the corner, same FNO same ISP and connected to the same PoP only difference is her IP range..she’s getting full line speed
Click to expand...
My line
 

Attachments

  • 98C9BB06-8EC7-405A-B5A5-87E4D7EC18C8.jpeg
    98C9BB06-8EC7-405A-B5A5-87E4D7EC18C8.jpeg
    36.6 KB · Views: 14
So I had a callback from AH this morning and they requested me to run a speedtest and tracert when the internet speed drops tonight - after I have send them emails twice last night with the required tests. I am trying to keep calm. Good thing there is an alcohol ban otherwise...
 
So all is back to normal like before. Getting nice full speed with no issues with ping or tracert.

I have requested AH to assign me a new internet range(not sure if they can?), and hopefully I can test again tonight.
 
Tjoker said:
So all is back to normal like before. Getting nice full speed with no issues with ping or tracert.

I have requested AH to assign me a new internet range(not sure if they can?), and hopefully I can test again tonight.
Click to expand...
Please keep us updated Tjoker
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X