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Question of the Day: Which compact crossover would you choose?
Afrihost - Pure Fibre Feedback Thread
- Thread starter Fjorko
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- afrihost feedback pure fibre
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It's about time
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Please drop me a PM so I can assist with the migration.
Can I go ahead and do the same as what Fjorko done.
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You are more than welcome to go ahead and do the same, but you will not get a full month free if you activate your package today.
Awesome will wait it out till the 1st of september.
with regards to the router when will the router get delivered ?.
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There is a known latency issue on Openserve which the engineers are working to resolve. Can you send me a traceroute to twitter.com or twitch.tv so I can investigate this for you?
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Can you drop me a PM with your clientzone username so I can find out?
Afrihost just can't seem to grasp that in my case their Fibre Ops team need to create the data package from Vuma side and connect it to my Fibre line.
They've attempted twice up to now with the line migration.
And according to them: "Great news! Your Fibre Line is now active".
No, it is Not. And I've just confirmed this when I requested a call back.
This is from my VUMA account details:
So we sit and wait....
Maybe one day, hopefully still this month. lol
They've attempted twice up to now with the line migration.
And according to them: "Great news! Your Fibre Line is now active".
No, it is Not. And I've just confirmed this when I requested a call back.
This is from my VUMA account details:
So we sit and wait....
Maybe one day, hopefully still this month. lol
wingnut771
Honorary Master
have you given them your object no.?Afrihost just can't seem to grasp that in my case their Fibre Ops team need to create the data package from Vuma side and connect it to my Fibre line.
They've attempted twice up to now with the line migration.
And according to them: "Great news! Your Fibre Line is now active".
No, it is Not. And I've just confirmed this when I requested a call back.
This is from my VUMA account details:
So we sit and wait....
Maybe one day, hopefully still this month. lol
wingnut771
Honorary Master
@AfriFella: still got the russian roulette problem, start download, slow, stop download, retry, slow, stop, retry slow, stop retry full speed, so i'm throwing in the towel. i've cancelled in clientzone, please release my line asap.
JibbersCrabst
Well-Known Member
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Can sometimes take up to two weeks, and counting...
Also on two weeks and counting.
STORMERSFAN
Expert Member
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@brenarmstrong pls help these guys..
STORMERSFAN
Expert Member
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@brenarmstrong pls get involved here.. Must be something that can be done?Afrihost just can't seem to grasp that in my case their Fibre Ops team need to create the data package from Vuma side and connect it to my Fibre line.
They've attempted twice up to now with the line migration.
And according to them: "Great news! Your Fibre Line is now active".
No, it is Not. And I've just confirmed this when I requested a call back.
This is from my VUMA account details:
So we sit and wait....
Maybe one day, hopefully still this month. lol
lowriderza
Expert Member
Don't kill me I just want to give feedback and it's NOT bad 
We sometimes give @rpm crap for all the AH articles and @AfriFella and his colleagues gets a lot of flak. But for myself at least I had a good experience.
The day I read on here about Afrihost Pure Fibre I informed one of my clients (already a AH 100/100 Fibre client) about this new product. He works from home but needs superfast remote access. He's also an avid gamer. Long story short after the upgrade his Fibre Connection (which was perfect) has all the new goodies and he pays R500 per month less. I also had zero issues migrating them to exchange online. So guess who scored a ton of brownie points?
We sometimes give @rpm crap for all the AH articles and @AfriFella and his colleagues gets a lot of flak. But for myself at least I had a good experience.
The day I read on here about Afrihost Pure Fibre I informed one of my clients (already a AH 100/100 Fibre client) about this new product. He works from home but needs superfast remote access. He's also an avid gamer. Long story short after the upgrade his Fibre Connection (which was perfect) has all the new goodies and he pays R500 per month less. I also had zero issues migrating them to exchange online. So guess who scored a ton of brownie points?
freeek
Expert Member
I seem to be experiencing similar issues ... my issues only started this weekend.
Afrihost just can't seem to grasp that in my case their Fibre Ops team need to create the data package from Vuma side and connect it to my Fibre line.
They've attempted twice up to now with the line migration.
And according to them: "Great news! Your Fibre Line is now active".
No, it is Not. And I've just confirmed this when I requested a call back.
This is from my VUMA account details:
So we sit and wait....
Maybe one day, hopefully still this month. lol
I am sure we can get this resolved. I've got your details - let me get our top people involved
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