Afrihost Slow down at Night and weekends

Rickster

EVGA Fanatic
Joined
Jul 31, 2012
Messages
18,915
Spoken like a true politician with no accountability and no compensation for those AH knowingly screwed over.

How many times have you used the same excuse and how many more times are you going to be using it?

There is a political party who has the exact same modus operandi - you must be so proud working for such and honorable and ethical company.

Calm down son, Ive been with them for years, I havent experienced any shaping before but that said I was on their business package.

It mostly comes down to the exchange, distance and capacity..
 

rambo919

Honorary Master
Joined
Jul 30, 2008
Messages
17,258
Congestion, have always had it myself, some weekend it basically died in the past.
 

Deno28

Member
Joined
Mar 29, 2018
Messages
29
Is the ISP at fault for congestion or is Openserve?
Asking because a change in ISP wont fix the issue if congested at exchange which is handled by Openserve
 

shahedgh

Member
Joined
Mar 30, 2018
Messages
27
Hi @AfriNatic

So after our discussion and my rant Sun eve, i called your support team yesterday, made contact with a person called Kate, really helpful and who could finally figure out with my issue was, she logged a call with Openserve, the guy came out yesterday, i am still amazed at that quick response, he did something and , yippee i have my 20mbs speed i signed up for

after all this frustration .... finally light at the end of the tunnel

thx for all your help as well, stars to Kate as well
 

AfriNatic

Afrihost Rep
Staff member
Joined
Nov 18, 2016
Messages
4,511
Hi @AfriNatic

So after our discussion and my rant Sun eve, i called your support team yesterday, made contact with a person called Kate, really helpful and who could finally figure out with my issue was, she logged a call with Openserve, the guy came out yesterday, i am still amazed at that quick response, he did something and , yippee i have my 20mbs speed i signed up for

after all this frustration .... finally light at the end of the tunnel

thx for all your help as well, stars to Kate as well

Really happy you got sorted!
 

Knish

New Member
Joined
Mar 9, 2021
Messages
3
Hi I know this is almost a year ago,but did the technician say what the problem was I am experiencing the exact same and I'm told the exchange is congested. I'm paying for a 20Mb vdsl line and I'm get 1 2 3 and 4 Mb at night between 7pm and 11pm after those times the speeds are normal
 
Last edited:

deweyzeph

Executive Member
Joined
Apr 17, 2009
Messages
8,788
Hi I know this is almost a year ago,but did the technician say what the problem was I am experiencing the exact same and I'm told the exchange is congested. I'm paying for a 20Mb vdsl line and I'm get 1 2 3 and 4 Mb at night between 7pm and 11pm after those times the speeds are normal

Attach a telephone to your line and listen to the dial tone. If there's is hissing or a scratchy sound then there is a physical problem on your line somewhere between your house and the exchange.
 
Top