Afrihost Uncapped ADSL Feedback (Pt2)

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So, it's now been over 2 weeks since I asked Afrihost to adjust my ADSL line speed, and so far still nothing has happened.

Web browsing is still a joke, 360p Youtube videos don't play with lots of buffering and downloads are of course still a joke. This has been going on for months.

To top it off, Afrihost spammed me again last night, after I had explicitly requested that they stop spamming me *and* I had disabled all the spam options in their Clientzone. Afriman, for the love of all things that are good, take me off your spam lists NOW.
 
new_in_za2 said:
Unfortunately that's completely consistent with what I'm experiencing - except my international speeds are much, much worse than yours.
Click to expand...

There are quite a few people posting about International Bandwidth on Uncapped Accounts. I switch to any other provider (including Afrihost Capped) it goes full line speed, but switch to Afrihost Uncapped and it's really, really poor.
 
new_in_za2 said:
So, it's now been over 2 weeks since I asked Afrihost to adjust my ADSL line speed, and so far still nothing has happened.

Web browsing is still a joke, 360p Youtube videos don't play with lots of buffering and downloads are of course still a joke. This has been going on for months.

To top it off, Afrihost spammed me again last night, after I had explicitly requested that they stop spamming me *and* I had disabled all the spam options in their Clientzone. Afriman, for the love of all things that are good, take me off your spam lists NOW.
Click to expand...

Was this the Mobile Data pre-order email? We can remove you. Just be aware that if we do you will not be able to claim the exclusive pre-order offer, becuase it's linked to the email.

Drop me a PM to confirm :(
 
AfriMan do i just sign up for a bundle instead of my non-bundle business dl package?

Other than that i dont see how i can add my DSL line to my package
 
Critial Care has instructed me to do more speed tests (I feel like we've established what's slow and what isn't, but I'll oblidge)

Local ***@afrihost.co.za (Test Account on Afrihost Network)
http://speedtest.ookla.com/result/2261728968.png
http://speedtest.ookla.com/result/2261730863.png

International ***@afrihost.co.za (Test Account on Afrihost Network)
http://speedtest.ookla.com/result/2261729798.png
http://speedtest.ookla.com/result/2261731853.png

Local ***@afrihost.co.za (My Uncapped)
http://speedtest.ookla.com/result/2261734826.png
http://speedtest.ookla.com/result/2261736719.png

International ***@afrihost.co.za (My Uncapped)
http://speedtest.ookla.com/result/2261735976.png
http://speedtest.ookla.com/result/2261737666.png

Local ***[email protected] (My 1GB Capped Afrihost Account)
http://speedtest.ookla.com/result/2261740793.png
http://speedtest.ookla.com/result/2261743028.png

International ***[email protected] (My 1GB Capped Afrihost Account)
http://speedtest.ookla.com/result/2261742370.png
http://speedtest.ookla.com/result/2261746775.png

Local ***@youradsl.unshaped (Non-Afrihost Test Account)
http://speedtest.ookla.com/result/2261748915.png
http://speedtest.ookla.com/result/2261751592.png

International ***@youradsl.unshaped (Non-Afrihost Test Account)
http://speedtest.ookla.com/result/2261749816.png (not great - appears to be a fluke but I've left it in)
http://speedtest.ookla.com/result/2261750698.png

To sum the above up, all local bandwidth fast across all accounts. All International Bandwidth fast, apart from the Afrihost Uncapped Accounts. Afrihost Uncapped must be the issue here.
 
XperiAnce said:
Critial Care has instructed me to do more speed tests (I feel like we've established what's slow and what isn't, but I'll oblidge)

Local ***@afrihost.co.za (Test Account on Afrihost Network)
http://speedtest.ookla.com/result/2261728968.png
http://speedtest.ookla.com/result/2261730863.png

International ***@afrihost.co.za (Test Account on Afrihost Network)
http://speedtest.ookla.com/result/2261729798.png
http://speedtest.ookla.com/result/2261731853.png

Local ***@afrihost.co.za (My Uncapped)
http://speedtest.ookla.com/result/2261734826.png
http://speedtest.ookla.com/result/2261736719.png

International ***@afrihost.co.za (My Uncapped)
http://speedtest.ookla.com/result/2261735976.png
http://speedtest.ookla.com/result/2261737666.png

Local ***[email protected] (My 1GB Capped Afrihost Account)
http://speedtest.ookla.com/result/2261740793.png
http://speedtest.ookla.com/result/2261743028.png

International ***[email protected] (My 1GB Capped Afrihost Account)
http://speedtest.ookla.com/result/2261742370.png
http://speedtest.ookla.com/result/2261746775.png

Local ***@youradsl.unshaped (Non-Afrihost Test Account)
http://speedtest.ookla.com/result/2261748915.png
http://speedtest.ookla.com/result/2261751592.png

International ***@youradsl.unshaped (Non-Afrihost Test Account)
http://speedtest.ookla.com/result/2261749816.png (not great - appears to be a fluke but I've left it in)
http://speedtest.ookla.com/result/2261750698.png

To sum the above up, all local bandwidth fast across all accounts. All International Bandwidth fast, apart from the Afrihost Uncapped Accounts. Afrihost Uncapped must be the issue here.
Click to expand...

Thanks for running these extensive tests. I know that Critical Care are also testing on their side, so this feedback will really help us find the issue :)
 
Btw Afriman.

Got about 10 people here from my work that's keen on your mobile offering. Told them all to hold the horses on signing other contracts. Showed them your offering and they want to know where to sign :D

So hurry that beta the hell up okay :cool:
 
Orihalcon said:
Btw Afriman.

Got about 10 people here from my work that's keen on your mobile offering. Told them all to hold the horses on signing other contracts. Showed them your offering and they want to know where to sign :D

So hurry that beta the hell up okay :cool:
Click to expand...

LOL, the full commercial launch is on the 3rd of September, so they definitely won't be waiting long :)
 
I am lately getting strange movements especially during the day.

My ping will goto 2000ms and then go back to normal and sometimes pictures won't load either.
 
Hey Afriman

I was just wondering if you could clarify something for me... How will the pre-order work?

Will we just be able to sign into our Afrihost Clientzone account and add the service to the account, or will we have to sign an entirely different 'Mobile' form?

Also, I hope the first 1000 people will get to reserve their spots, even if they dont fill out the form before others.. if that makes sense?

Z™
 
AfriMan said:
Was this the Mobile Data pre-order email? We can remove you. Just be aware that if we do you will not be able to claim the exclusive pre-order offer, becuase it's linked to the email.

Drop me a PM to confirm :(
Click to expand...

I'm sorry, Afriman, but I fail to see what is ambiguous about "do not spam me" or how it can be misunderstood. Just stop spamming me. Thanks.

On an unrelated note, Afrihost reaches a new low today: It took my browser 45 seconds to fetch a 500kB JPEG image for an average speed of 11kB/s, or roughly 1/20th of what it should have been.
 
new_in_za2 said:
I'm sorry, Afriman, but I fail to see what is ambiguous about "do not spam me" or how it can be misunderstood. Just stop spamming me. Thanks.

On an unrelated note, Afrihost reaches a new low today: It took my browser 45 seconds to fetch a 500kB JPEG image for an average speed of 11kB/s, or roughly 1/20th of what it should have been.
Click to expand...

1) Afrihost's network seems to be fine. Your isolated incident of slow speed means nothing without more information, a speed test and a trace route.

2) I'm signed up for all of Afrihost's email communications and it definitely does not constitute spam. They don't arrive often, and when they do it's to inform me of developments on the network or a competition.

3) Stop being a jerk.
 
Bryn26 said:
2) I'm signed up for all of Afrihost's email communications and it definitely does not constitute spam. They don't arrive often, and when they do it's to inform me of developments on the network or a competition.
Click to expand...

They're actually one of the companies that don't send too much crap email, and usually it's informative.
 
Bryn26 said:
1) Afrihost's network seems to be fine. Your isolated incident of slow speed means nothing without more information, a speed test and a trace route.
Click to expand...

Plenty of people are experiencing the same. If you had in any way at all been following the conversation, you'd have seen plenty of speed test and trace route results posted - but I guess you just want to post some **** and feel superior about it somehow.

Bryn26 said:
2) I'm signed up for all of Afrihost's email communications and it definitely does not constitute spam. They don't arrive often, and when they do it's to inform me of developments on the network or a competition.
Click to expand...

And I didn't sign up for anything, and I opted out from the things Afrihost signed me up for without my consent, and I have in email replies and to Afriman made it perfectly clear that I do not wish to receive spam - what is your point?

Bryn26 said:
3) Stop being a jerk.
Click to expand...

Riiiiiiight back at you.
 
new_in_za2 said:
Plenty of people are experiencing the same. If you had in any way at all been following the conversation, you'd have seen plenty of speed test and trace route results posted - but I guess you just want to post some **** and feel superior about it somehow.



And I didn't sign up for anything, and I opted out from the things Afrihost signed me up for without my consent, and I have in email replies and to Afriman made it perfectly clear that I do not wish to receive spam - what is your point?



Riiiiiiight back at you.
Click to expand...

I just checked your last few posts in this thread and it appears that you've convinced yourself that your experience reflects that of others on Afrihost. Stop badmouthing Afrihost and fix your issues. Afriman exists on MyBB as a courtesy service - he'll do what he can for any Afrihost related issue, but if you're having serious connectivity problems why not just pick up the phone and have it sorted out much faster?

I've had seriously poor Afrihost connectivity on three occasions. First time Telkom replaced a section of faulty cable in my property, second time Telkom repaired a damaged pole near my property and third time Telkom replaced the filter on my line. S**t happens. Just help Afrihost help you.
 
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