been some weird stuff happening up and down this street

Tired of mailing you guys and Telkom... my mate down the road has been having weird issues too... it just comes out of no were and we are never effected at the same time :/
My line was fine for a bit just now... managed to get a decent 30ms ping on bf4 for a bit...
Another weird thing....
my line doesnt sync at 2meg ... i know im still on a 1 meg account but surely i could still have my line sync at a faster rate.. (giving me the max up and down speeds available from you guys?)
Traceroutes....
Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms 43 ms <1 ms home.gateway [192.168.1.254]
2 19 ms 17 ms 17 ms 105-236-0-129-esr-lo.mtnbusiness.co.za [105.236.
0.129]
3 73 ms 54 ms 47 ms 41.181.222.42
4 30 ms 28 ms 28 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
5 28 ms 50 ms 34 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
6 221 ms 123 ms 149 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 32 ms 32 ms 32 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.16
5.119]
8 42 ms 60 ms 72 ms ^C
C:\Users\wesley>tracert afrihost.com
Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms home.gateway [192.168.1.254]
2 89 ms 60 ms 59 ms 105-236-0-129-esr-lo.mtnbusiness.co.za [105.236.
0.129]
3 54 ms 65 ms 57 ms 41.181.222.42
4 136 ms 80 ms 47 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
5 31 ms 28 ms 32 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
6 85 ms * 844 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 705 ms 306 ms 123 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.16
5.119]
8 45 ms 63 ms 35 ms 196.30.1.53
9 215 ms 54 ms 29 ms tengigabitethernet9-1.gw21.jnb6.za.mtnbusiness.n
et [196.31.220.27]
10 72 ms 122 ms 262 ms tengigabitethernet5-2.hr15.jnb6.za.mtnbusiness.n
et [196.31.63.194]
11 125 ms 143 ms 97 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
C:\Users\wesley>tracert afrihost.com
Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms home.gateway [192.168.1.254]
2 20 ms 22 ms 41 ms 105-236-0-129-esr-lo.mtnbusiness.co.za [105.236.
0.129]
3 141 ms 175 ms 32 ms 41.181.222.42
4 105 ms 178 ms 120 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
5 118 ms 30 ms 39 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
6 217 ms * 33 ms rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
7 * 130 ms * qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.16
5.119]
8 48 ms 149 ms 300 ms 196.30.1.53
9 829 ms 429 ms 368 ms tengigabitethernet9-1.gw21.jnb6.za.mtnbusiness.n
et [196.31.220.27]
10 150 ms 106 ms 134 ms tengigabitethernet5-2.hr15.jnb6.za.mtnbusiness.n
et [196.31.63.194]
11 69 ms 86 ms 148 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.