Afrihost Uncapped ADSL Feedback (Pt2)

[new_in_za2]

Of course they throttle, they are open about it.

Unfortunately, not really. They claim that they never throttle, but that they 'shape' instead. But even when accounting for this misnomer, they claim that they rarely shape, and according to Clientzone my account is not being shaped

it maybe also depends on what you do or how you use this service? But remember Afrihost makes it easy for yo no contract thus you are free to leave at any time.

That is true. At least I can check out any time I like

 

[Orihalcon]

Agreed. With such blatantly horrible service you are receiving, I am amazed that you are still with this ISP. Month to month man. Cancel and go well with someone else.

As for myself I am as happy as a clam with Afrihost.

Just broke the 300Gb mark on my 2mb account...always getting my full 220KBs...some hickups here and there when speed dropped to around 100...but never laster longer than an hour or three or when shaping was applied on the account seen in clientzone.

Will actually be requesting a speed upgrade to 4mb. 2mb just doesnt cut it for hd streaming hehe. I hate buffering

 

[new_in_za2]

Agreed. With such blatantly horrible service you are receiving, I am amazed that you are still with this ISP. Month to month man. Cancel and go well with someone else.

My problem is that there was a short period where my Afrihost account was working really well. Better than anything else I've tried. All I want is to have my Afrihost account work like that again, and I know there are people for which Afrihost is still working similarly well, so it should be possible to get these problems sorted out. Going with a different ISP means that my internet connection will still be working less well than it used to.

Yes, ultimately I will have to switch to a different ISP if this doesn't get solved, but I'd prefer it if it simply got solved.

 

[Orihalcon]

This is a long shot...

Since I've seen your traceroutes and they don't have a massive spike on 2nd and 3rd hop - showing no visible signs of congestions - what router are you running? I've read some things on D-links having some dns resolving problems? Maybe?

Have you tried running with pots filter and without?

Gonna throw out some more ideas as i get them. And yes - I'm only focusing on your side as I have no idea whats going on at Afris side - this is not to say that I believe the problem could not be on their side. Let's help rule out all variables on your end.

 

[new_in_za2]

This is a long shot...

Since I've seen your traceroutes and they don't have a massive spike on 2nd and 3rd hop - showing no visible signs of congestions - what router are you running? I've read some things on D-links having some dns resolving problems? Maybe?

I have a Telkom DuoPlus running in bridge mode - so it is only forwarding packets, not doing anything else. I have a local BIND running for DNS, but DNS issues would not affect through once a download has started anyway...

Have you tried running with pots filter and without?

Not recently, no. What I have done is request that my ADSL line gets downgraded from 4Mbps to 2Mbps, thinking that maybe the extra ADSL line speed would be causing issues - but as I don't really have any problems with my prepaid IS account, nor with downloads locally in South Africa, I doubt that the issue is to do with my ADSL line. I'll try without the filter later just to check, though.

Gonna throw out some more ideas as i get them. And yes - I'm only focusing on your side as I have no idea whats going on at Afris side - this is not to say that I believe the problem could not be on their side. Let's help rule out all variables on your end.

Yeah, short of breaking into the Afrihost headquarters at night and fixing their issues for them, there's not much you or I can do about it I guess

 

[Morgisto]

Just had an interesting experience

Check this out

The flat line is Openweb Uncapped and the wavy line is afrihost business uncapped back to back



The consistant line was openweb over a period of 10 hour 9Pm till 6 am

And the wavey line after that was afrihost back to back

For my money Openweb still comes out on top

 

[Seriously]

Just had an interesting experience

Check this out

The flat line is Openweb Uncapped and the wavy line is afrihost business uncapped back to back


The consistant line was openweb over a period of 10 hour 9Pm till 6 am

And the wavey line after that was afrihost back to back

For my money Openweb still comes out on top

That waves is what Mweb looks like most of the time. The Openweb graph is what it should be like when there is no throttling or shaping balancing acts. Thats the point I made always, instead of upgrading a network to handle the volume they slow it down thus creating a bigger problem for most of the network users. I always claimed a stable slow speed and a constant lag is better than a wavy system with spikes. Only the one or two high spikes give a good "speed" but the experience remains crap.

 

[Grubscrew]

Anybody on Hulu and Netflix experiencing bad speeds?

 

[whatwhat]

Anybody on Hulu and Netflix experiencing bad speeds?

Nope, it's been perfect. On the PS3 I am getting 1080p SuperHD on NetFlix, and Hulu is also streaming perfectly.

 

[FreeStanler]

Nope, it's been perfect. On the PS3 I am getting 1080p SuperHD on NetFlix, and Hulu is also streaming perfectly.

What linespeed do you have?

 

[whatwhat]

What linespeed do you have?

I was using a 10mb line for that.

 

[Hummercellc]

Anyone else having intermittent packet loss this morning?

0-30% and back to normal....

Switched to IS accounts and no problems, so it's not my lines....

 

[Heksmeester]

Anyone else having intermittent packet loss this morning?

0-30% and back to normal....

Switched to IS accounts and no problems, so it's not my lines....

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Request timed out.
Reply from 41.203.21.137: bytes=32 time=81ms TTL=56
Reply from 41.203.21.137: bytes=32 time=79ms TTL=56
Reply from 41.203.21.137: bytes=32 time=97ms TTL=56
Reply from 41.203.21.137: bytes=32 time=92ms TTL=56
Request timed out.
Request timed out.
Request timed out.
Reply from 41.203.21.137: bytes=32 time=81ms TTL=56
Request timed out.

Horrible!! AfriMan, problems on your network? Did a line fix, reset router etc but still terrible. Can't even access Google. :/

 

[HapticSimian]

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Request timed out.
Reply from 41.203.21.137: bytes=32 time=81ms TTL=56
Reply from 41.203.21.137: bytes=32 time=79ms TTL=56
Reply from 41.203.21.137: bytes=32 time=97ms TTL=56
Reply from 41.203.21.137: bytes=32 time=92ms TTL=56
Request timed out.
Request timed out.
Request timed out.
Reply from 41.203.21.137: bytes=32 time=81ms TTL=56
Request timed out.

Horrible!! AfriMan, problems on your network? Did a line fix, reset router etc but still terrible. Can't even access Google. :/

Erm... MyBB is (also?) borked this morning...

 

[Lino]

Was trying to use 4oD last night (streaming site/uk) and I thought I was going to pull my hair out.

Yet other sites were fine.

 

[Heksmeester]

Erm... MyBB is (also?) borked this morning...

Definitely and AH issue. Using an Imaginet trial account currently and all is well.

 

[Fishzn]

Just had an interesting experience
The flat line is Openweb Uncapped and the wavy line is afrihost business uncapped back to back
The consistant line was openweb over a period of 10 hour 9Pm till 6 am
And the wavey line after that was afrihost back to back. For my money Openweb still comes out on top

I assumet this was for Torrent usage after hours - can you tell me how performance is during the day? Especially for streaming and youtubing? Also what accounts are you using from Openweb and Afrihost respectively? (Forgive me if you've listed this elsewhere)

 

[Morgisto]

have a look at my post about (It pays to moan) I actually got hold of my local technician and he changed my port and did a trick in the exchange. i am downloading from my seedbox in Netherland using an FTP client. My Openweb speed was constant 435k/s for the whole weekend.Was doing 1.5 gig per hour. I would obviously expect it to decrease during office hours but for me 7 to 7 is fine.

Afrihost unfortunately was very much up and down

Openweb is Leon uncapped am chaging to the gamers Bling 1st Sept. and Afrihost is Business Uncapped. both 4 meg
regards

 

[feo]

MiFi was supposed to be delivered today and nothing.

 

[DrJohnZoidberg]

"No Shaping Applied" definitely doesn't mean that I am unshaped. I think my previous assessment was correct, that is that I'm not getting shaped anymore than what is already happening across all uncapped accounts.

My account:

Bandwidth graph (highly erratic) - note from 20h00:

This is showing NNTP downloads - a premium server running through SSL combined with the local Afrihost server.