Afrihost Uncapped ADSL Feedback (Pt2)

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Nothing I can do about that? AH handles my line

Take out the middle man, transfer it back to Telkom pronto and chase it up yourself.

When you don't have problems then it's fine to have your line with an ISP, until...

If you want something done right, do it yourself I always say.

I normally log a fault online on Telkom.co.za, also try PM TelkomZA with your issue.

Anyway, exchanges are a lucky packet, so don't get your hopes up :(

What are your line stats and tracert?

EDIT: You can do that in the old clientzone
 
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Hi guys

So looking at moving from TI. I do about 400gigs in a month, when there are a lot of ISO's on the news groups. The other thing im trying to move toward streaming content more, netflix and hulu as well as skygo. Any reason why Afrihost would be a bad choice on 4meg? ISO's can be scheduled for night time, but streaming needs to be 100% 100% of the time.

Anyone care to comment who has the same usage patterns?
 
Hi guys

So looking at moving from TI. I do about 400gigs in a month, when there are a lot of ISO's on the news groups. The other thing im trying to move toward streaming content more, netflix and hulu as well as skygo. Any reason why Afrihost would be a bad choice on 4meg? ISO's can be scheduled for night time, but streaming needs to be 100% 100% of the time.

Anyone care to comment who has the same usage patterns?

Should be good for you. You will be shaped, however streaming should be fine. Would you consider a business account? It's very worth it
 
Should be good for you. You will be shaped, however streaming should be fine. Would you consider a business account? It's very worth it

Sounds good but on a budget. The business account would be hard to justify. I dont mind if my ntp downloads are shaped, they can just do there thing in the background, as long as they still come through. I would like to get my full line speed on streaming though.
 
Sounds good but on a budget. The business account would be hard to justify. I dont mind if my ntp downloads are shaped, they can just do there thing in the background, as long as they still come through. I would like to get my full line speed on streaming though.

You should be all good then!
 
I had 400 on uncapped 4meg. Steam could download at full line speed, nowadays I usually load balance downloads via connectify dispatch over ADSL and Telkom mobile

Speeds can really vary if you're using different DNS settings, or if there is an intermittent line fault.

Our App is housed on our own server for now, not on the iStore, so we're confident that it should be a quick download :(
 
Nothing I can do about that? AH handles my line

We only manage the line, but Telkom handles the exchange, as they have their direct clients and multiple ISP managed lines leading into the exchange. We pretty much have no say over which exchange is used or how that exchange is maintained :(
 
Hi guys

So looking at moving from TI. I do about 400gigs in a month, when there are a lot of ISO's on the news groups. The other thing im trying to move toward streaming content more, netflix and hulu as well as skygo. Any reason why Afrihost would be a bad choice on 4meg? ISO's can be scheduled for night time, but streaming needs to be 100% 100% of the time.

Anyone care to comment who has the same usage patterns?

Our realtime services are never shaped and should always perform at full speed. We only shape non-realtime services like torrents (P2P0. Shaping is dependant on overall demand first, but when we shaped we start with the most aggressive users first.
 
Thanks for that feedback. I moved from business to normal as I want to compare it as I don't fully utilise the line during office hours.

Business is not linked to office hours any more, it's unshaped all day everyday, so it's like a capped account is pretty every way :)
 
They usually shape it down to 12.5% (of your line speed) for downloads and 8.8% for P2P. But most of the time it's around 50%, during peak maybe dropping to 12.5%. After hours your line should run at full speed. In Cape Town the shaping is a lot lighter (from my experience), and my line sometimes isn't shaped during the day, and definitely not on weekends.

I did notice that at one stage I downloaded a lot over a few days, and was shaped down to 12.5% for the whole weekend (even at night). I messaged AfriMan and the line cleared up the following day (might have been an error on their side). However, (most importantly) during that time browsing and streaming all worked 100%.

We don't always shape to the same level. It depends on the demand at any given moment primarily, and thereafter on how aggressively you use bandwidth.
 
Still getting incredible service with the 2meg business uncapped. Can scarcely believe something so glorious is available for this price in SA.
 
Still getting incredible service with the 2meg business uncapped. Can scarcely believe something so glorious is available for this price in SA.

I sometimes wonder how we made this possible. Seems like just a few years ago when were doing 70-80 Rand per GB on ADSL. Let's hope we can push prices even lower. I think the recent IPC cuts will help, but it's hopefully a signal that they'll hopefully drop a lot lower in the future.
 
Questions of logics I'm hoping one of the AfriGuys can answer. So Telkom upgraded all lines recently, reducing prices. 2Mb/s becomes 4Mb/s, 1Mb/s becomes 2Mb/s, etc.

I noticed that while my line is upgraded, ISPS (Afrihost included) aren't upgrading the data speed along with the line speed. My line has been upgraded from 1Mb/s to 2Mb/s (or so I assume, if it hasn't, then Telkom needs to get a move on) but I'm expected to pay R100 extra per month to upgrade my data speed from 1Mb/s to 2Mb/s.

Why not provide 2Mb/s for the former 1Mb/s price, in conjunction with Telkom's upgrade? If it's an issue with cap... well capped accounts shouldn't affect it, and uncapped accounts you can just put a slightly stronger fair usage policy in place for people who are using 150GB+ per month or whatever, dropping them back to 1Mb/s temporarily, etc.

The issue is pretty much cost. Most ISPs, including ourselves, still pay per GB for the traffic we use, so upgrading a data account free of charge is basically us taking a pretty severe knock. If we can push lot more bandwidth and basically improve our upstream costs, then we would definitely do that, but at present most are cutting things very close to stay competitive. I still think Telkom needs to do more to cut IPC costs so that ISPs can offer more value back to their clients, and also get South Africans onto higher speeds and make using DSL a much more attractive option than mobile.
 
I have noticed that running YouTube while connected to the Unotelly DNS, really slows it down and it buffers at around 480. Changing the DNS back to an auto setting gets me 720p YouTube flying again... Now I have to manually change DNS settings when switching between Netflix and YouTube! What a schlep

Different DNS services seem to work better with different services. I think it will also affect fetching cached content, so it makes a big difference. I understand that some people want to use blocked services like Netfliz, but we generally always recommend using our dyanmic DNS.
 
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