Afrihost Uncapped ADSL Feedback (Pt3)

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AfriMan said:
Seems decent for 4Mbps now
Click to expand...

i'm still experiencing poor speeds on my 4Mbps Uncapped account. Pretty much the same as yesterday morning:
afrihost.png

I've been very patient, but I'm starting to consider cancelling my Afrihost account & taking my business elsewhere.
I signed up for my 4Mbps Uncapped in January & these were my downloading averages per day: Jan 19gb/day. Feb 18gb/day. March 12gb/day.
March you can see is where the problem started!
April so far, Clientzone says "Average Daily Usage: 9.79 GB"
Thats disappointing, & pathetic quite frankly, for the amount I'm being charged for this service!!

I contacted afrihost via their twitter account but there's been no resolution to my problem to date
 
marco85 said:
i'm still experiencing poor speeds on my 4Mbps Uncapped account. Pretty much the same as yesterday morning:
View attachment 113384

I've been very patient, but I'm starting to consider cancelling my Afrihost account & taking my business elsewhere.
I signed up for my 4Mbps Uncapped in January & these were my downloading averages per day: Jan 19gb/day. Feb 18gb/day. March 12gb/day.
March you can see is where the problem started!
April so far, Clientzone says "Average Daily Usage: 9.79 GB"
Thats disappointing, & pathetic quite frankly, for the amount I'm being charged for this service!!

I contacted afrihost via their twitter account but there's been no resolution to my problem to date
Click to expand...

Please check my reply in the other thread :)

Z
 
marco85 said:
i'm still experiencing poor speeds on my 4Mbps Uncapped account. Pretty much the same as yesterday morning:
View attachment 113384

I've been very patient, but I'm starting to consider cancelling my Afrihost account & taking my business elsewhere.
I signed up for my 4Mbps Uncapped in January & these were my downloading averages per day: Jan 19gb/day. Feb 18gb/day. March 12gb/day.
March you can see is where the problem started!
April so far, Clientzone says "Average Daily Usage: 9.79 GB"
Thats disappointing, & pathetic quite frankly, for the amount I'm being charged for this service!!

I contacted afrihost via their twitter account but there's been no resolution to my problem to date
Click to expand...
This does not look like an ISP fault.
It looks more like a line problem.

I would suggest that you register for a free Web Africa 1GB account.
That should indicate if your problem is ISP related.
 
marco85 said:
i'm still experiencing poor speeds on my 4Mbps Uncapped account. Pretty much the same as yesterday morning:
View attachment 113384

I've been very patient, but I'm starting to consider cancelling my Afrihost account & taking my business elsewhere.
I signed up for my 4Mbps Uncapped in January & these were my downloading averages per day: Jan 19gb/day. Feb 18gb/day. March 12gb/day.
March you can see is where the problem started!
April so far, Clientzone says "Average Daily Usage: 9.79 GB"
Thats disappointing, & pathetic quite frankly, for the amount I'm being charged for this service!!

I contacted afrihost via their twitter account but there's been no resolution to my problem to date
Click to expand...

Before these guys blame your line as AH can do no wrong, what happens when you try another ISP? maybe grab the free 1gig from Web Africa.
 
Chevron said:
Before these guys blame your line as AH can do no wrong, what happens when you try another ISP? maybe grab the free 1gig from Web Africa.
Click to expand...

I have already explained to him that it could be Afrihost and have suggested he get a free GB account, thank you very much Chevron! Always appreciate the thoughtful comments.

Z
 
Zertop "Is it my Line" Tool -results:

Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 114ms
Your maximum ping was 152ms

Looking at your average ping, there is definitely something wrong with your line-( Please post the results (at the end of the program) into the forum for advice

Detailed Report
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)

Pinging 105.236.8.65 with 32 bytes of data:
Reply from 105.236.8.65: bytes=32 time=112ms TTL=254
Reply from 105.236.8.65: bytes=32 time=115ms TTL=254
Reply from 105.236.8.65: bytes=32 time=112ms TTL=254
Reply from 105.236.8.65: bytes=32 time=117ms TTL=254
Reply from 105.236.8.65: bytes=32 time=129ms TTL=254
Request timed out.
Reply from 105.236.8.65: bytes=32 time=116ms TTL=254
Reply from 105.236.8.65: bytes=32 time=103ms TTL=254
Reply from 105.236.8.65: bytes=32 time=104ms TTL=254
Reply from 105.236.8.65: bytes=32 time=152ms TTL=254
Reply from 105.236.8.65: bytes=32 time=108ms TTL=254
Reply from 105.236.8.65: bytes=32 time=122ms TTL=254
Reply from 105.236.8.65: bytes=32 time=98ms TTL=254
Reply from 105.236.8.65: bytes=32 time=125ms TTL=254
Reply from 105.236.8.65: bytes=32 time=120ms TTL=254
Reply from 105.236.8.65: bytes=32 time=107ms TTL=254
Reply from 105.236.8.65: bytes=32 time=107ms TTL=254
Request timed out.
Reply from 105.236.8.65: bytes=32 time=107ms TTL=254
Reply from 105.236.8.65: bytes=32 time=101ms TTL=254
Reply from 105.236.8.65: bytes=32 time=115ms TTL=254
Request timed out.
Reply from 105.236.8.65: bytes=32 time=128ms TTL=254
Reply from 105.236.8.65: bytes=32 time=121ms TTL=254
Reply from 105.236.8.65: bytes=32 time=106ms TTL=254
Request timed out.
Reply from 105.236.8.65: bytes=32 time=127ms TTL=254
Reply from 105.236.8.65: bytes=32 time=106ms TTL=254
Reply from 105.236.8.65: bytes=32 time=81ms TTL=254
Reply from 105.236.8.65: bytes=32 time=129ms TTL=254

Ping statistics for 105.236.8.65:
Packets: Sent = 30, Received = 26, Lost = 4 (13% loss),
Approximate round trip times in milli-seconds:
Minimum = 81ms, Maximum = 152ms, Average = 114ms

2014/04/19 19:50:10.62
Click to expand...
 
Anyone in Gauteng experiencing issues?
MTN Network is f&#ked.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Shreez>traceroute www.cnn.com
'traceroute' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Shreez>tracert www.cnn.com

Tracing route to cnn-56m.gslb.vgtf.net [157.166.249.11]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms SHREEZ-EA4500 [10.208.167.121]
2 335 ms 293 ms 372 ms 105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
3 376 ms 272 ms 360 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 384 ms 356 ms 409 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 320 ms 379 ms 356 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 330 ms * * qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 607 ms * 551 ms ls-cr-2.uk--rb-cr-1.za-g.mtnns.net [196.44.31.11
4]
8 630 ms 557 ms 627 ms ls-cr-1.uk--ls-cr-2.uk-a.mtnns.net [196.44.31.15
6]
9 549 ms 759 ms 660 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.20
3]
10 645 ms 493 ms ^C
C:\Users\Shreez>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms SHREEZ-EA4500 [10.208.167.121]
2 342 ms 384 ms 337 ms 105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
3 * 352 ms 443 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 * 318 ms 306 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 383 ms 459 ms 429 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 273 ms 311 ms 314 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 453 ms 347 ms 427 ms 196.44.31.99
8 273 ms 362 ms 267 ms 196.30.1.53
9 387 ms * 411 ms 196.31.220.25
10 408 ms 424 ms 417 ms 196.31.63.206
11 373 ms 231 ms 357 ms 196.30.42.133
12 342 ms 422 ms 448 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\Users\Shreez>
 
shreez said:
Anyone in Gauteng experiencing issues?
MTN Network is f&#ked.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Shreez>traceroute www.cnn.com
'traceroute' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Shreez>tracert www.cnn.com

Tracing route to cnn-56m.gslb.vgtf.net [157.166.249.11]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms SHREEZ-EA4500 [10.208.167.121]
2 335 ms 293 ms 372 ms 105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
3 376 ms 272 ms 360 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 384 ms 356 ms 409 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 320 ms 379 ms 356 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 330 ms * * qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 607 ms * 551 ms ls-cr-2.uk--rb-cr-1.za-g.mtnns.net [196.44.31.11
4]
8 630 ms 557 ms 627 ms ls-cr-1.uk--ls-cr-2.uk-a.mtnns.net [196.44.31.15
6]
9 549 ms 759 ms 660 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.20
3]
10 645 ms 493 ms ^C
C:\Users\Shreez>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms SHREEZ-EA4500 [10.208.167.121]
2 342 ms 384 ms 337 ms 105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
3 * 352 ms 443 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 * 318 ms 306 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 383 ms 459 ms 429 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 273 ms 311 ms 314 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 453 ms 347 ms 427 ms 196.44.31.99
8 273 ms 362 ms 267 ms 196.30.1.53
9 387 ms * 411 ms 196.31.220.25
10 408 ms 424 ms 417 ms 196.31.63.206
11 373 ms 231 ms 357 ms 196.30.42.133
12 342 ms 422 ms 448 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\Users\Shreez>
Click to expand...

Looks like SERIOUS exchange issues :( how does the line perform with a different ISPs account?

Z
 
TwilightWalker said:
I'm still on the old 1Mbps package, not too worried about speed just getting what I need. Before the IPC problem I used to do around 150 -180 GB a month without even really trying to push it and do most of my downloading 10PM-8AM, if I wanted I could do more. Right now I'm on 58GB for the month with 12GB downloaded the past 2 days. That should give you at least an idea of home uncapped when all is working.
Click to expand...

Looks great! Coz I don't see the point in having business uncapped when all I do is browse, watch youtube videos, and game during the day and download during the wee hours of the morning in any case.

Plus now I can go to a faster line for the same amount of money.
 
Getting good speeds on my business account.

@Afrireps have a blessed Easter/Holidays
 
Vorastra said:
Wait until Tuesday or the end of the week when everyone is back at work. Then see how the network holds up.
Click to expand...

I'm really hoping nothing bad happens. I wonder when the next capacity upgrade will occur, considering it was also ordered quite some time ago.
 
Last edited:
So i have tested WA account over last 24 hours. speed is still terrible. Going to log a fault with telkom.
Just tried to book movies on sterkinekor website and the flash loading screen was stuck at 24% for a minute before i gave up and used my phone to book rather.
 
DeathStrike said:
So i have tested WA account over last 24 hours. speed is still terrible. Going to log a fault with telkom.
Just tried to book movies on sterkinekor website and the flash loading screen was stuck at 24% for a minute before i gave up and used my phone to book rather.
Click to expand...

Yea, this pretty much confirms the line fault :(

Just a tip - contact your local Telkom office as opposed to the hotline :) Usually gets things done a bit faster :P

Z
 
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