Afrihost Uncapped ADSL Feedback (Pt3)

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Totempole said:
Well Clientzone.co.za doesn't load directly for me. Each time I go there I'm greeted with this message:
View attachment 204300



I could add exception, but since my browser is configure to retain no personal data, if I close and reopen my browser, Im back at square one.

Edit: What is mojo.afrihost.com?

It seems that clientzone.co.za is not listed on that security certificate.
Click to expand...

Very strange!

It definitely is a secure link. Most people will still use the link from the Afrihost home page, for the quiz the clientzone.co.za just made the question a bit easier.
 
Same goes for IE (albeit a very outdated version)

m7sMtu9.jpg

There is a problem with this website's security certificate.


The security certificate presented by this website was not issued by a trusted certificate authority.
The security certificate presented by this website was issued for a different website's address.

Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
Click here to close this webpage.
Continue to this website (not recommended).
More information


If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.
When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.

For more information, see "Certificate Errors" in Internet Explorer Help.
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Chrome doesn't like it either.

d1jO3iO.jpg
Your connection is not private

Attackers might be trying to steal your information from clientzone.co.za (for example, passwords, messages, or credit cards).

Back to safetyAdvanced
NET::ERR_CERT_AUTHORITY_INVALID
Click to expand...
And again... What's mojo.afrihost.com about? :)
 
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AfriGenie said:
Mojo is our back-end, so ClientZone technically speaking interfaces with Mojo and pulls all of your ADSL, Mobile and Hosting details from Mojo.
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Oh okay.

Ive tried 2 different machines, with different AV software, and both respond the same to clientzone.co.za. I'll check browsershots.org to see how an international PC would respond and post back.

Edit: Nevermind...

Browsershots was blocked by www.clientzone.co.za/robots.txt. Please read the FAQhttp://browsershots.org/faq#Blockedbyrobots.
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Edit 2: Even my phone stops me over 3G, so the problem is not with my internet or device configuration. Definitely an issue on your side.
 
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Evening Guys!

I just wanted to let you know about the competition we are running for ClientZone Month. All you need to do to enter is follow this Link and answer ten quick questions. This will then enter you to win one of two iPad Airs!
 
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AfriGenie said:
Evening Guys!

I just wanted to let you know about the competition we are running for ClientZone Month. All you need to do to enter is follow this Link and answer ten quick questions. This will then enter you to win one of two iPad Airs!
Click to expand...

Evil, have questions only aimed at DSL users as well. I do not use your mobile product, got WiFi nearly everywhere I go.
 
I am finding speed and ping awful tonight. I can't load up pages like takealot.com, and my pings in WoW are all over the place. I switched to my backup account (WA) and I get perfect pings and full line speed.

Is there a capacity issues? Or something else? I see business and capped accounts seem to suffering too. Hopefully the team will sort it out soon. These issues seem to be occurring more often, and its definitely messing up my 'pure internet joy'.
 
Afrihost went downhill when they joined MTN i am also taking my R10 000 to another ISP tired of there excuses.
 
ainsin said:
I am finding speed and ping awful tonight. I can't load up pages like takealot.com, and my pings in WoW are all over the place. I switched to my backup account (WA) and I get perfect pings and full line speed.

Is there a capacity issues? Or something else? I see business and capped accounts seem to suffering too. Hopefully the team will sort it out soon. These issues seem to be occurring more often, and its definitely messing up my 'pure internet joy'.
Click to expand...

We definitely don't want to mess with your joy :(

What were seeing now is that a lot of traffic is slipping past our shaping system (similar to what we saw late last year) and we're working really hard to tighten up our shaping controls to make sure this doesn't happen. When the traffic peaks, that extra traffic is pushing us towards a more contended experience, and we want to avoid that at all costs. We believe that tightening up will bring a lot of relief, but our network managers are also doing a thorough analysis for the short and long term.
 
KillerB said:
Afrihost went downhill when they joined MTN i am also taking my R10 000 to another ISP tired of there excuses.
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I don't believe that. If you weigh the good with the bad, we've dropped our prices lower (and more often) increased the amount of value add to clients, and been able to do some amazing things. We've had some technical problems, it's true, but those can be solved with expertise, resources and experience. I think we're improving on that front in leaps and bounds and, with our clients help, we're going to continue to disrupt and innovate in the broadband/internet space (and hopefully even more in the future).
 
Yeah...no.

Gaming has been horrible for 3 months now...and counting. Used my free 1gb last night just to check. Was not surprised. Still packet loss central on AH network. Switched to my primary ISP and 0%.

I'll keep testing and updating this till it's fixed. Looking forward to putting that timeline together actually.
 
Orihalcon said:
Yeah...no.

Gaming has been horrible for 3 months now...and counting. Used my free 1gb last night just to check. Was not surprised. Still packet loss central on AH network. Switched to my primary ISP and 0%.

I'll keep testing and updating this till it's fixed. Looking forward to putting that timeline together actually.
Click to expand...

I'm sure that will be useful to us as well so thanks for putting in all this effort :)
 
AfriMan said:
I don't believe that. If you weigh the good with the bad, we've dropped our prices lower (and more often) increased the amount of value add to clients, and been able to do some amazing things. We've had some technical problems, it's true, but those can be solved with expertise, resources and experience. I think we're improving on that front in leaps and bounds and, with our clients help, we're going to continue to disrupt and innovate in the broadband/internet space (and hopefully even more in the future).
Click to expand...

Well your people can't fix my problem of low speeds and high pings after the move 2 MTN, better pricing and more data does not = Great value to me i rather pay more and get better service.
 
AfriMan said:
I don't believe that. If you weigh the good with the bad, we've dropped our prices lower (and more often) increased the amount of value add to clients, and been able to do some amazing things. We've had some technical problems, it's true, but those can be solved with expertise, resources and experience. I think we're improving on that front in leaps and bounds and, with our clients help, we're going to continue to disrupt and innovate in the broadband/internet space (and hopefully even more in the future).
Click to expand...

Well your people can't fix my problem of low speeds and high pings after the move 2 MTN, better pricing and more data does not = Great value to me i rather pay more and get better service.
 
the main problem from your TECH and experts are the exchange, now have an look at the next same line 2 different uncapped accounts.

tr.jpg

that show there are nothing wrong at the exchange...
 
KillerB said:
the main problem from your TECH and experts are the exchange, now have an look at the next same line 2 different uncapped accounts.

View attachment 204448

that show there are nothing wrong at the exchange...
Click to expand...

It looks we are seeing some latency in the South. I've reported this to our team and they are working to see if we can resolve this quickly.
 
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