Afrihost Uncapped ADSL Feedback (Pt3)

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Bashley said:
Experiencing very bad international through put. Internet is quite slow. This being on a weekend.

Cape Town Region
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I've run some tests on my side on international speeds and so far all seems to be normal. Will keep testing and gathering info on this.
 
KaMoS said:
The internet is crawling in Cape Town. Luckily I've been out enjoying the sunshine for most of the day. This is VERY frustrating, can't even stream at 360p on 10mb line :/
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Really sorry about the frustration you're experiencing. I know that it can't be lekker - but I promise we're doing everything we can on our side to improve your experience while we wait for the upgrade to our IPC.
 
Smokey_sa said:
Internet seems alright for me, but shaping is on 12.5/6.25% so no downloading for me. I am sownloading the new AMD catalist driver, 25 min for 300 MB on a 10 Mb line ...
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I know the current shaping is pretty awful for regions is high demand. Once our capacity upgrades arrive - I do believe that many clients experience little to no shaping again.
 
What's the DSL line rental for 4megs? ( through Telkom?)
 
lilggg said:
Anybody else having issues with the Tweak my line feature? I have tried 4 times now.

ghwUTOC.png
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Seems like there are some weird things on the Telkom portal at the moment - having some issues doing port resets as well. Hopefully Telkom are addressing it - but some exchanges are not reachable through the portal.
 
Zertop said:
Check all your phones/alarm have POTS filters on :)

Unfiltered devices cause issues with fix my line :(

Z
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Sometimes the exchange reports an error - especially if you're running the feature from the line concerned.

Doesn't always mean the feature failed.
 
FalconZA said:
too many issues....my loyalty is broken....15kb/s on a 4mbps line.


moved to webafrica over the weekend....380kb/s....I'm a happy guy :)

Goodbye Afrihost. Its been real.
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Sorry that we've let you down like this. I really wish you the best going forward - maybe we'll see you again in the future when things have settled on our side :(
 
SilverCode said:
Remember that Telkom are one of the few companies who still pay overtime at 2x (1.5x?) rate, so often I have found the technicians are more than willing to work overtime. I've actually had instances where the technician has said he would prefer to come over the weekend because it means he makes more, and it is easier time wise because I am at home. So it could be possible that they do do it over the public holiday. I imagine someone who has such a valuable skill that there are only a tiny number of them in the country probably earns a decent salary that working overtime is worth their while.
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I'm sure that at the expert level we're talking about, this wouldn't influence Telkom's decision and scheduling. But I don't doubt that if the IPC is ready to go in, Telkom can make their team available if they need them on a weekend or holiday.
 
Edduck said:
Serious ping issues in Vredehoek, Cape Town.



Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Edward>tracert www.saix.net

Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 457 ms 379 ms 326 ms 105-236-10-129-esr-lo.mtnbusiness.co.za [105.236.10.129]
3 497 ms 527 ms 616 ms 41.181.201.94
4 566 ms 670 ms 623 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 662 ms 697 ms 653 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 656 ms 539 ms 499 ms tb-pr-1.za--tb-cr-2.za-a.mtnns.net [196.44.18.143]
7 646 ms 664 ms 635 ms wblv-ip-se-2-gw.telkom-ipnet.co.za [196.25.165.197]
8 455 ms 592 ms 624 ms 196.43.25.205
9 662 ms 630 ms 562 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22]
10 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22] reports: Destination net unreachable.

Trace complete.

C:\Users\Edward>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 380 ms 410 ms 498 ms 105-236-10-129-esr-lo.mtnbusiness.co.za [105.236.10.129]
3 561 ms 529 ms 459 ms 41.181.201.94
4 526 ms 551 ms 637 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 602 ms 541 ms 490 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 457 ms 481 ms 471 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 508 ms 544 ms 593 ms 196.44.0.74
8 527 ms 459 ms 437 ms africainx.cinx.net.za [196.223.22.47]
9 591 ms 652 ms 580 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.12.151]
10 520 ms 510 ms 505 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
11 579 ms 554 ms 528 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
12 540 ms 466 ms 470 ms row-access-switch1-row3-4.jnb1.host-h.net [197.189.193.36]
13 473 ms 539 ms 607 ms 197.242.89.170

Trace complete.

C:\Users\Edward>
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Your 2nd hop latency looks pretty bad - that could be due to a number of reasons. The next test should be to repeat the test on another network - like connecting with guest@telkomadsl (password guest) and trace to saix.net or telkom.co.za
 
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