Afrihost Uncapped ADSL Feedback (Pt3)

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That's pretty concerning. Did you test again recently to see if this still happens?

Please send me a list of the sites that do not resolve (with traceroutes) and your username :(
Yea I second this I get this often too on AH switch to another ISP works fine.
 
Drop us a PM with some examples and we'll get sorted :)
Its random for me it can be massive sites like YouTube down to small sites I own to get it working I would need to leave mt router off for awhile to get new DNS settings and a new iP then it starts working on AH again. FIFA always signs out the EA servers when im connected to AH.
 
We're still continuing to test. If you (or anyone else) is playing Destiny right now, please PM me so we can monitor your traffic.

Got home and started playing. Seemed fine for about an hour until about 20 minutes ago when I just kept getting thrown back into orbit like previously.
 
Got home and started playing. Seemed fine for about an hour until about 20 minutes ago when I just kept getting thrown back into orbit like previously.

Very odd.
The changes should have gone through, allowing Destiny to be fine. If you're still having issues in the next 20 mins please PM me your DSL username so I can have this passed onto our team for a further look into.

Edit: Just confirmed, some changes can only be pushed live later this evening. I'm confident that by tomorrow things should be sorted.
 
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Very odd.
The changes should have gone through, allowing Destiny to be fine. If you're still having issues in the next 20 mins please PM me your DSL username so I can have this passed onto our team for a further look into.

In and playing again. Might have been bungie servers, can never tell with their vague error messages. Will see how it goes the rest of the evening.
 
I'm also having trouble playing destiny, I've been trying to log on for the past 15mins and no luck. Friends of mine has been reporting similar issues with the play ability of destiny through Afrihost.
 
I'm also having trouble playing destiny, I've been trying to log on for the past 15mins and no luck. Friends of mine has been reporting similar issues with the play ability of destiny through Afrihost.

Odd, some changes should have been pushed through late last night. Have you tried playing today?
 
Odd, some changes should have been pushed through late last night. Have you tried playing today?

Yes, I tried playing destiny about an hour ago and no luck, this is the first time that I've been affected this bad by the server issue.
 
Yes, I tried playing destiny about an hour ago and no luck, this is the first time that I've been affected this bad by the server issue.

Ah no :( I'll chat to the team and see what can be done.
Edit: Could you PM me your DSL username please? I'd like to have our team run some testing on the account.
 
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We're still continuing to test. If you (or anyone else) is playing Destiny right now, please PM me so we can monitor your traffic.

I'm on a capped 4m Line, I get dropped as soon as I try any activity. This type of drop has been frequent for me, and would usually last for about a day.

Was able to connect last night, and then this morning. But around 10am it started again.
 
I'm on a capped 4m Line, I get dropped as soon as I try any activity. This type of drop has been frequent for me, and would usually last for about a day.

Was able to connect last night, and then this morning. But around 10am it started again.

Changes should have been implemented to have this sorted out, seen some good feedback so far :)
Is Destiny the only game affected?
 
Changes should have been implemented to have this sorted out, seen some good feedback so far :)
Is Destiny the only game affected?

I have a capped Afrihost 10mb line which is unshaped and have also had problems from this morning. I haven't been able to connect to destiny at all. Same issue for my friend with a 2mb uncapped Afrihost account.

Can pm you our account details for further investigation?
 
I have a capped Afrihost 10mb line which is unshaped and have also had problems from this morning. I haven't been able to connect to destiny at all. Same issue for my friend with a 2mb uncapped Afrihost account.

Can pm you our account details for further investigation?

Please do :)
 
Changes should have been implemented to have this sorted out, seen some good feedback so far :)
Is Destiny the only game affected?

Battlefield4 on PS4 is also disconnecting, also there is alot of packet loss. While playing an icon will appear when this occurs. Also the lowest latency I ever get is 250ms so when it climbs just a little or there is a lot of action then the game is unplayable!

Edit: This is on a capped account!
 
Battlefield4 on PS4 is also disconnecting, also there is alot of packet loss. While playing an icon will appear when this occurs. Also the lowest latency I ever get is 250ms so when it climbs just a little or there is a lot of action then the game is unplayable!

Edit: This is on a capped account!

We'll need to do some troubleshooting here. We shouldn't be getting latency on connections, even if throughput is poor. If we're seeing additional latency then we need to get more informartion so we can escalate if required.
 
We'll need to do some troubleshooting here. We shouldn't be getting latency on connections, even if throughput is poor. If we're seeing additional latency then we need to get more informartion so we can escalate if required.

It is difficult to faultfind as we do not know what IP etc the console connects to. In you opinion, does Telkom have some issues in the South. It is just strange that other ISP's are also experiencing issues for the past month. Also this started when Telkom did some work on their Exchanges. A friend in PE and me in the Garden Route had the issues start the same time (after the Exchange work).
 
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