Afrihost Uncapped ADSL Feedback

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The bottom line is that we are yet again grinding to a halt in Cape Town, sometimes max 25kbps on a 4mbps uncapped line.

When this first happened in September last year, we were told to hang on, IS is upgrading their IPC. Which they did and we had a couple of weeks of better bandwidth. Then it ground to a halt and we were told, hang on we're switching to MTN (October). We all know how that went, but we were told, hang on, we don't have our own IPC in Cape Town, we'll get that in a few weeks.

And now here we are in February, everything seems to have ground to a halt again, and the helpdesk is telling me to hang on, the IPC upgrade is in a few weeks.

The point is, I've never gone to the considerable effort of cancelling all our Afrihost lines because there is always the carrot of improvement around the corner. Anyone would feel that they're being suckered at this point, and I feel I'd be really stupid to believe that 25 February will A) Happen and B) If it does, make any difference.
 
garp said:
I made no such accusations, I merely pointed out that we keep getting told it's around the corner and then it's not, at opportune times. You draw your own conclusions about there being any "accusations".
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The implication is an easy one to draw from the tone of your post; you might as well have straight-up said that you believe Afrihost are purposefully fabricating information in order to dissuade people from cancelling their service. Instead, I see in AfriMan's posts the progression typical of trying to get anything out of Telkom. I believe your interpretation to be uncharitable at best.

garp said:
Maybe exact dates were not mentioned. But "weeks" were mentioned in October and I think we're pushing the envelope on "early new year" now.

This might not be an exact date, but maybe I should have understood "at least a month away" differently?
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Maybe you should have, seeing that 'Telkom' is mentioned in the same sentence. :p

I don't deny that many outside of Gauteng are getting a pretty raw deal at the moment, but I get rather antsy when people seem to imply conscious underhandedness. To be fair, it seems it was one CrazyPeanut who made the original accusation, but you quite happily went along with it.
 
Afrihost_Jan_IPC_CT.JPG
 
HapticSimian said:
I believe your interpretation to be uncharitable at best.
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On the contrary, I think being strung along month after month to pay full price for a service that most often doesn't even deliver 10% of what's advertised is highly charitable.
 
HapticSimian said:
Maybe you should have, seeing that 'Telkom' is mentioned in the same sentence. :p
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Well then, since Telkom is so notorious, they should maybe have planned for this way back in October when they switched, and not implemented a network where we route to local Cape Town servers via Johannesburg??
 
garp said:
On the contrary, I think being strung along month after month to pay full price for a service that most often doesn't even deliver 10% of what's advertised is highly charitable.
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Again the generalisations.


Finished at 2013-02-06 08:27:33
Downloaded 189 MB

Results of the job:

Stage Download
Downloaded in 3 minutes 9 seconds at an average of 1.0 MB/s


Looks 100% fine to me.
 
garp said:
On the contrary, I think being strung along month after month to pay full price for a service that most often doesn't even deliver 10% of what's advertised is highly charitable.
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Yay for conflating diverse meanings of a word.

garp said:
Well then, since Telkom is so notorious, they should maybe have planned for this way back in October when they switched, and not implemented a network where we route to local Cape Town servers via Johannesburg??
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Without knowing every detail of every element that factored into the decision to switch to MTN from IS we would be speculating. I don't like to.
 
Sinbad said:
Again the generalisations.


Finished at 2013-02-06 08:27:33
Downloaded 189 MB

Results of the job:

Stage Download
Downloaded in 3 minutes 9 seconds at an average of 1.0 MB/s


Looks 100% fine to me.
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What part of Cape Town?
 
garp said:
I'm in the far southern suburbs. Wonder if this has any relevance?
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Not in cape town, but that won't affect throughput actually, since we all go through the same IPC.
 
Sinbad said:
Not in cape town, but that won't affect throughput actually, since we all go through the same IPC.
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Isn't that IPC in Johannesburg? If so, don't you possibly have a less congested route from wherever you are? I though the whole point behind the planned Cape Town IPC was so that MTN could break out into their network in Cape Town (and hence use their dedicated CPT-JHB backbone).
 
Yes but then the issue is telkom's backhaul which is beyond afrihost's control? Seems they are hamstrung here, not the bad guys?
 
Sinbad said:
Yes but then the issue is telkom's backhaul which is beyond afrihost's control? Seems they are hamstrung here, not the bad guys?
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Hence patiently waiting for Cpt IPC. If that doesn't improve things, it's time to move on.

I wonder if any of the top downloaders from the AH chart are in Cpt.
 
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