Afrihost Uncapped ADSL Feedback

[Yuu]

Also had YT drop about half an hour while watching with grandfather, his now off to sleep due to the frustration of the videos buffering. Where is AfriMan when we need answers.

It is only the first weekend of the month and we got issues.

 

[HapticSimian]

On your modem you mean?

Yep

 

[jannier]

hmmm, go to a movie come back and
Test conducted on 02 March 2013 17:14
Download Speed: 323 kbps (40.4 KB/sec transfer rate)
Upload Speed: 370 kbps (46.3 KB/sec transfer rate)
Latency: 238 ms
not happy

Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 22 ms 23 ms 32 ms 105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8.65]
3 113 ms 110 ms 162 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 88 ms 91 ms 90 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 124 ms 122 ms 121 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 263 ms 269 ms 267 ms am-cr-2.nl--am-cr-nl-b.mtnns.net [196.44.31.171]
7 280 ms 288 ms 289 ms ls-cr-1.uk--am-cr-2.nl-b.mtnns.net [196.44.31.155]
8 306 ms 258 ms 264 ms am-cr-2.nl--am-tpr-1.nl-a.mtn.net [209.212.111.218]

Looks OK here.

Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms home.gateway.home.gateway [192.168.1.254]
2 7 ms 7 ms 7 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 7 ms 6 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 6 ms 6 ms 6 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 9 ms 11 ms 7 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 174 ms 174 ms 174 ms am-cr-2.nl--am-cr-nl-b.mtnns.net [196.44.31.171]
7 187 ms 187 ms 189 ms ls-cr-1.uk--am-cr-2.nl-b.mtnns.net [196.44.31.155]
8 159 ms 158 ms 157 ms am-cr-2.nl--am-tpr-1.nl-a.mtn.net [209.212.111.218]
9 158 ms 158 ms 157 ms xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.89]
10 158 ms 158 ms 158 ms 4.69.162.145
11 183 ms 183 ms 183 ms 4.69.162.205
12 158 ms 158 ms 158 ms 4.68.70.26
13 162 ms 164 ms 165 ms adm-bb3-link.telia.net [213.155.132.174]
14 163 ms 162 ms 163 ms prs-bb2-link.telia.net [213.155.134.240]
15 162 ms 162 ms 162 ms prs-b8-link.telia.net [213.155.131.19]

 

[jannier]

hmm, slow speeds and lots of latency. dunno if its exchange or afrihost.

traceroute to 41.73.41.73 (41.73.41.73), 30 hops max, 60 byte packets
1 172.16.4.193 0.453 ms 0.475 ms 0.565 ms
2 105.236.2.193 396.295 ms 396.813 ms 397.616 ms
3 41.181.178.17 401.764 ms 402.471 ms *
4 41.181.165.115 398.580 ms 399.221 ms 400.032 ms
5 41.181.165.114 400.962 ms * 403.289 ms
6 * * *
7 196.44.0.72 402.148 ms * *
8 * * *
9 * * 196.26.0.33 410.624 ms
10 * * *

Looks OK here.

Tracing route to cdns1.neoinx.net [41.73.41.73]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms home.gateway.home.gateway [192.168.1.254]
2 6 ms 5 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 6 ms 6 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 6 ms 6 ms 6 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 7 ms 6 ms 6 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 7 ms 6 ms 6 ms tb-pr-1.za--tb-cr-2.za-a.mtnns.net [196.44.18.143]
7 7 ms 7 ms 6 ms wblv-ip-se-2-gw.telkom-ipnet.co.za [196.25.165.197]
8 7 ms 6 ms 6 ms 196.43.25.205
9 55 ms 55 ms 55 ms 196.43.39.18
10 30 ms 29 ms 30 ms 196.25.223.253
11 30 ms 30 ms 29 ms bnksr01-eth0.neoinx.net [41.216.193.11]
12 58 ms 58 ms 58 ms cdns1.neoinx.net [41.73.41.73]

Trace complete.

 

[AfriMan]

Pretty concerned to read a few people having problems opening browsers and such, Definitely should not be the case, I'm pretty sure bandwidth demand is pretty evenly spread out, so contention is very low (for most of today).

Can anyone experiencing this kind of thing please PM me so we can look into this? Is this area specific, or a general issue? Would really appreciate your guys feedback. If it's gone away, please give me an idea of what time this was happening so I can check with our network guys if there was anything on our side occurring at the time.

 

[Malooga]

Something is definetly up tonight...latency is going crazy..


C:\Users\Chris-home>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [196.38.88.139]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms login.router [10.0.0.2]
2 219 ms 223 ms 221 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 195 ms 203 ms 232 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 288 ms 289 ms 274 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 207 ms 207 ms 194 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 160 ms 165 ms 163 ms 196.44.31.106
7 272 ms 273 ms 272 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 296 ms 312 ms 307 ms 41-208-29-209.mtnns.net [41.208.29.209]
9 287 ms 304 ms 306 ms core1a-ctn-gi0-2.ip.isnet.net [168.209.6.5]
10 324 ms 317 ms 323 ms 168.209.100.13
11 280 ms 289 ms 459 ms core1a-pkl-te1-2.isnet.net [168.209.100.238]
12 393 ms 329 ms 328 ms csw1-b-jup-bry-gi3-2.ip.isnet.net [168.209.218.21]
13 527 ms 329 ms 251 ms 196.34.134.105
14 287 ms * 285 ms gw.aserv.co.za [196.33.227.1]
15 * 328 ms 328 ms www.afrihost.com [196.38.88.139]

Trace complete.


C:\Users\Chris-home>tracert www.google.co.za

Tracing route to www.google.co.za [74.125.233.95]
over a maximum of 30 hops:

1 2 ms 1 ms 2 ms login.router [10.0.0.2]
2 347 ms 367 ms 365 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 354 ms 353 ms 386 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 385 ms 357 ms 372 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 339 ms 341 ms 309 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 390 ms 386 ms 380 ms ct-nt-1--rb-nt-1-a.mtnns.net [196.44.31.66]
7 378 ms 373 ms 355 ms 41.181.139.109
8 444 ms 448 ms 450 ms 72.14.194.74
9 319 ms 351 ms 370 ms 64.233.174.57
10 429 ms 415 ms 427 ms www.google.co.za [74.125.233.95]

Trace complete.


The jump from 1st and 2nd hop is crazy.
I'm situated in Plumstead, Cape Town with 10meg line, capped account.

Not complaining, just giving you guys a headsup... incase something isnt right

 

[jannier]

Yes something negative is now starting to happen.

Tracing route to www.afrihost.co.za [196.38.88.139]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 103 ms 97 ms 95 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 52 ms 50 ms 54 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 78 ms 53 ms 60 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 107 ms 118 ms 127 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 111 ms 120 ms 133 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 128 ms 123 ms 135 ms 196.44.0.74
8 12 ms 13 ms 9 ms 41-208-29-209.mtnns.net [41.208.29.209]
9 33 ms 27 ms 27 ms core1a-ctn-gi0-1.ip.isnet.net [168.209.2.5]
10 102 ms 95 ms 104 ms 168.209.100.13
11 107 ms 103 ms 126 ms core1a-pkl-te1-2.isnet.net [168.209.100.238]
12 112 ms 114 ms 104 ms csw1-b-jup-bry-gi3-2.ip.isnet.net [168.209.218.21]
13 116 ms 116 ms 109 ms 196.34.134.105
14 33 ms 33 ms 31 ms gw.aserv.co.za [196.33.227.1]
15 98 ms 104 ms 114 ms www.afrihost.com [196.38.88.139]

Trace complete.

Tracing route to www.google.co.za [74.125.233.87]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 59 ms 53 ms 55 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 99 ms 110 ms 104 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 100 ms 91 ms 86 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 44 ms 44 ms 35 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 77 ms 72 ms 58 ms rb-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]
7 65 ms 60 ms 61 ms 41.181.139.109
8 126 ms 131 ms 128 ms 72.14.194.74
9 193 ms 200 ms 214 ms 64.233.174.57
10 164 ms 157 ms 168 ms jnb01s02-in-f23.1e100.net [74.125.233.87]

Trace complete.

 

[jannier]

But the same something is happening on WebAfrica too -- it seems is similar issue as Wednesday evening.
Telkom SAIX Cape Town ADSL transits

Tracing route to www.afrihost.co.za [196.38.88.139]
over a maximum of 30 hops:

1 8 ms 6 ms 4 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
2 82 ms 78 ms 82 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
3 58 ms 58 ms 65 ms 196.35.115.128
4 134 ms 117 ms 115 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
5 108 ms 102 ms 102 ms 168.209.100.213
6 82 ms 88 ms 87 ms 168.209.100.206
7 44 ms 47 ms 51 ms csw1-b-jup-bry-gi3-2.ip.isnet.net [168.209.218.21]
8 44 ms 44 ms 43 ms 196.34.134.105
9 79 ms 67 ms * gw.aserv.co.za [196.33.227.1]
10 146 ms 139 ms 127 ms www.afrihost.com [196.38.88.139]

Trace complete.

Tracing route to www.google.co.za [173.194.67.94]
over a maximum of 30 hops:

1 120 ms 127 ms 120 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
2 129 ms 113 ms 106 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
3 96 ms 93 ms 101 ms 196.35.115.128
4 128 ms 145 ms 148 ms core1a-ctn-gi0-1.ip.isnet.net [168.209.2.5]
5 209 ms 200 ms 195 ms 168.209.100.13
6 258 ms 214 ms 225 ms 196.26.0.130
7 125 ms 106 ms 97 ms 74.125.49.66
8 323 ms 325 ms 298 ms 72.14.232.102
9 221 ms 205 ms 211 ms 216.239.43.42
10 352 ms 338 ms 328 ms 216.239.43.233
11 226 ms 217 ms 210 ms 209.85.250.165
12 * * * Request timed out.
13 276 ms 275 ms 252 ms wi-in-f94.1e100.net [173.194.67.94]

Trace complete.

 

[jannier]

And sort of cleared up again.

Tracing route to www.afrihost.co.za [196.38.88.139]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 4 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 5 ms 6 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 6 ms 6 ms 5 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 42 ms 44 ms 47 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 33 ms 33 ms 33 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 6 ms 6 ms 7 ms 196.44.0.74
8 14 ms 8 ms 7 ms 41-208-29-209.mtnns.net [41.208.29.209]
9 10 ms 8 ms 9 ms core1a-ctn-gi0-1.ip.isnet.net [168.209.2.5]
10 58 ms 57 ms 58 ms 168.209.100.13
11 55 ms 55 ms 55 ms core1a-pkl-te1-2.isnet.net [168.209.100.238]
12 32 ms 31 ms 31 ms csw1-b-jup-bry-gi3-2.ip.isnet.net [168.209.218.21]
13 31 ms 31 ms 31 ms 196.34.134.105
14 34 ms 39 ms 42 ms gw.aserv.co.za [196.33.227.1]
15 57 ms 59 ms 57 ms www.afrihost.com [196.38.88.139]

Trace complete.

 

[ClintonExsteen]

i basically just gave up last night trying to do anything from around 2100, could manage some browsing but just after 2200, i think the hamster died in its wheel as the net came to a standstill... this was relevant for all isp accounts, so once again it looks like a telkom issue....

 

[jannier]

It was very sporadic, good bad good bad the whole evening I noticed.

 

[MrGray]

I don't know if it is just AH or Telkom, but CPT at the moment is too slow to even load Speedtest. Horrible, just horrible.

 

[MrGray]

Disgusted.

This a traceroute to a server at the cpt Hetzner DC:

Tracing route to www.***.co.za [***.***.***.***]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway [192.168.8.1]
2 1038 ms 943 ms 914 ms 105-236-10-129-esr-lo.mtnbusiness.co.za [105.236
.10.129]
3 985 ms 1023 ms 1040 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150
]
4 1513 ms 1100 ms 1252 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 1137 ms 1290 ms 1302 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 1443 ms 1662 ms 1623 ms tb-cr-2.za--tb-cr-1.za-a.mtn.net [196.44.31.159]

7 1564 ms 1504 ms 1564 ms 196.7.21.35
8 * 1003 ms * core-router1.cpt2.host-h.net [196.40.104.66]
9 * * * Request timed out.
10 * 13 ms 13 ms ***

Trace complete.

 

[MrGray]

Finally got speedtest to work. And I pay money for this abomination??

 

[blunt]

here i thought AH was finally going to come right, guess it's off to web africa I go, cancellation done

 

[Malooga]

I dont think its just AH being effected here...
Here's a trace route from my parents place, they with Mweb.


C:\Users\Chris-home>tracert www.google.co.za

Tracing route to www.google.co.za [74.125.233.55]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms www.asusnetwork.net [192.168.1.1]
2 64 ms 12 ms 12 ms 41-132-74-1.dsl.mweb.co.za [41.132.74.1]
3 210 ms 16 ms 15 ms 197-84-8-58.cpt.mweb.co.za [197.84.8.58]
4 178 ms 15 ms 15 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 261 ms 196 ms 99 ms tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178.97]
6 308 ms 201 ms 109 ms tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
7 387 ms 306 ms 305 ms tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
8 202 ms 306 ms 306 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
9 223 ms 305 ms 305 ms 197-80-96-6.jhb.mweb.co.za [197.80.96.6]
10 201 ms 306 ms 306 ms 64.233.174.21
11 331 ms 305 ms 305 ms jnb01s01-in-f23.1e100.net [74.125.233.55]

Trace complete.



C:\Users\Chris-home>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [196.38.88.139]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms www.asusnetwork.net [192.168.1.1]
2 317 ms 306 ms 203 ms 41-132-74-1.dsl.mweb.co.za [41.132.74.1]
3 226 ms 201 ms 408 ms te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190]
4 328 ms 201 ms 203 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 248 ms 314 ms 328 ms TenGigE0-0-0-2.11.cpt-p-2.mweb.co.za [196.28.178.98]
6 539 ms 328 ms 328 ms tengig0-0-0.cpt-pr-2.mweb.co.za [197.84.4.165]
7 529 ms 215 ms 432 ms is.cinx.net.za [196.223.22.10]
8 346 ms 303 ms 203 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
9 223 ms 307 ms 201 ms 168.209.100.213
10 227 ms 101 ms 171 ms 168.209.100.206
11 331 ms 203 ms 111 ms csw1-b-jup-bry-gi3-2.ip.isnet.net [168.209.218.21]
12 942 ms 613 ms 611 ms 196.34.134.105
13 330 ms * * gw.aserv.co.za [196.33.227.1]
14 317 ms 303 ms 309 ms www.afrihost.com [196.38.88.139]

Trace complete.

 

[htpc]

AH looks like you getting there, well done.

Test Date: Mar 3, 2013 4:58 PM
Download: 7.33 Mbps
Upload: 0.79 Mbps
Ping: 46 ms

 

[jannier]

here i thought AH was finally going to come right, guess it's off to web africa I go, cancellation done

I have a webafrica capped acount as bacup, i get the same hickups there too, strangely when i run a test then with the telkom guest account there is no problem, so are telkom/saix fingering the ISP's one can only wonder!

 

[kripstoe]

Currently testing an Openweb Gold unshaped account. Get the same erratic issues that I get with AH. Telkom in Cpt is the culprit.

 

[TestMate]

Currently testing an Openweb Gold unshaped account. Get the same erratic issues that I get with AH. Telkom in Cpt is the culprit.

Done that same thing couple of days ago...and the result's the same as yours. So, i didn't pull the trigger.

I think telkom is "working" behind the scenes but have no way to check for sure....
I'm not in the Cape, but sure feel's like it.
International is like a yo-yo.

EDIT/
Scratch that, I've just opened an 2Mbps Gold with them. Will give it a month and see how it goes.
What is a man to do?