Afrihost Uncapped ADSL Feedback

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Hi Afriman

How do I move my line back to telkom?

You can cancel the product in ClientZone and then select the option to move your line back to Telkom (not cancel ADSL completely). Sorry that you've decided to move your line away from us :(
 
You can cancel the product in ClientZone and then select the option to move your line back to Telkom (not cancel ADSL completely). Sorry that you've decided to move your line away from us :(

Well considering I have yet to receive a real answer to my international gaming issues I find it very hard to stay with AH and get a substandard international gaming experience.
 
Both afrihost accounts arent connecting but web africa is fine.... more auth issues from afrihost

To my knowledge we're not having auth issues at the moment. Will check with our team, but my tests are coming back as normal.

There are also over 30 exchanges currently experiencing issues all over SA, so it may affect the authentication sequence or data we receive from Telkom if you're in one of those areas. It's highly unpredictable during an outage, making troubleshooting impossible.
 
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It think Thera is a Problem on your Network Look at
8 196.44.0.221 (196.44.0.221) 39.030 ms 59.633 ms 67.113 ms
9 196.30.1.39 (196.30.1.39) 53.872 ms 1087.087 ms 1088.959 ms


Im from pe

traceroute to www.afrihost.com (197.242.144.102) , 5 relative hops max, 52 byte packets
1 fritz.box (192.168.178.1) 2.400 ms 11.436 ms 13.256 ms
2 105-236-8-129-esr-lo.mtnbusiness.co.za (105.236.8.129) 8.814 ms 15.619 ms 17.648 ms
3 ipc-recieve-tb-2a.mtnbusiness.net (41.181.54.86) 18.260 ms 20.165 ms 28.311 ms
4 41.181.198.188 (41.181.198.188) 25.540 ms 34.266 ms 36.030 ms
5 compj-cpt-1.mtnns.net (196.44.18.2) 18.991 ms 27.962 ms 30.421 ms
6 ct-cr-2.za--tb-cr-1.za.mtnns.net (196.44.31.134) 26.165 ms 28.778 ms 30.998 ms
7 196.44.31.128 (196.44.31.128) 75.863 ms 78.226 ms 80.816 ms
8 196.44.0.221 (196.44.0.221) 39.030 ms 59.633 ms 67.113 ms
9 196.30.1.39 (196.30.1.39) 53.872 ms 1087.087 ms 1088.959 ms
10 tengigabitethernet1-1.gw20.jnb6.za.mtnbusiness.net (196.31.220.23) 42.009 ms 108.309 ms 110.793 ms
11 tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net (196.31.63.198) 41.859 ms 44.005 ms 45.972 ms !<10> !<10> !<10> !<10> !<10> !<10>
14 * * * !<10> !<10> !<10> !<10> !<10> !<10>
17 * * *
18 * *
 
A other trace rout

traceroute to www.mweb.co.za (196.2.63.110) , 5 relative hops max, 52 byte packets
1 fritz.box (192.168.178.1) 4.178 ms 19.298 ms 23.225 ms
2 105-236-8-129-esr-lo.mtnbusiness.co.za (105.236.8.129) 8.293 ms 10.907 ms 13.269 ms
3 41.181.53.214 (41.181.53.214) 25.980 ms 1089.544 ms 1091.822 ms
4 41.181.198.188 (41.181.198.188) 91.937 ms 93.818 ms 95.776 ms
5 compj-cpt-1.mtnns.net (196.44.18.2) 25.665 ms 77.869 ms 80.708 ms
6 ct-cr-2.za--tb-cr-1.za.mtnns.net (196.44.31.134) 34.109 ms 99.053 ms 106.052 ms
7 196.44.0.74 (196.44.0.74) 44.100 ms 1054.340 ms 1056.268 ms
8 196.28.178.141 (196.28.178.141) 26.701 ms 1094.245 ms 1096.669 ms
9 tengig0-0-0-1.cpt-p-2.mweb.co.za (197.84.4.166) 36.878 ms 101.780 ms 103.833 ms
10 vlan11.cpt-hscore-1.mweb.co.za (196.28.178.99) 34.506 ms 110.152 ms 122.275 ms
11 196.28.178.66 (196.28.178.66) 26.830 ms 1037.766 ms 1039.756 ms
12 cte-core-sw2.vwol.net (196.41.144.35) 34.364 ms 126.777 ms 128.830 ms
13 * * *
14 * * *
 
I would say there is a problem on your own network and and router.
Look at your ping rates at hop 1.

Compared to mine:

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 4 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 6 ms 5 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 83 ms 13 ms 12 ms 41.181.198.188
5 7 ms 6 ms 6 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 7 ms 6 ms 7 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 30 ms 29 ms 29 ms pb-ad-1.za--pb-sla-1-a.mtnns.net [196.44.31.128]
8 49 ms 27 ms 48 ms 196.44.31.97
9 27 ms 26 ms 27 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.12]
10 51 ms 50 ms 50 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
11 52 ms 51 ms 52 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net [196.31.63.198]
12 29 ms 29 ms 29 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.


Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 4 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 8 ms 6 ms 6 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 6 ms 6 ms 6 ms 41.181.198.188
5 7 ms 6 ms 6 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 28 ms 27 ms 28 ms 196.44.31.106
7 6 ms 6 ms 6 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 30 ms 29 ms 29 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 11 ms 10 ms 11 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 11 ms 7 ms 7 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 8 ms 8 ms 8 ms 196.28.178.66
12 7 ms 8 ms 8 ms cte-core-sw2.vwol.net [196.41.144.35]
13 29 ms 28 ms 28 ms www.mweb.co.za [196.2.63.110]

Trace complete.
 
Hi Afriman

Is my account running via EASSy or is it being rerouted via another route because my international gaming is now exceptional.
215ms to LoL servers and pinging below 200ms to bbc.co.uk.
 
Ok, what's plotting? :mad:

2717865886.png


Clipboard01.png
 
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