bvonfintel
Well-Known Member
So after moving in on the 1st of Jan, I went about sorting out the ADSL as I work from home. On the 4th January I applied for a 4Mb bundle from Afrihost - an upgrade on the 1Mb line that was already here. It took more than a month for the line migration to be managed by Afrihost to be completed - and I had high hopes! But here I am, still sitting on a 1Mb line, almost 2 months after first applying - waiting for another invoice for a 4Mb line I don't have and a 4Mb account I don't really need.
Now I understand I am in a somewhat outlying area and Afrihost need to deal with Telkom, but the least that they should do is provide me with some feedback. I guess it's too much to ask. So every so often when I am feeling masochistic, I'll contact their support to ask how things are going. What exactly do I need to do, to get something to happen?
/rantover
Now I understand I am in a somewhat outlying area and Afrihost need to deal with Telkom, but the least that they should do is provide me with some feedback. I guess it's too much to ask. So every so often when I am feeling masochistic, I'll contact their support to ask how things are going. What exactly do I need to do, to get something to happen?
/rantover
