Afrihost, wtf?

[nicvon]

Wow, Iv really had it with Afrihost now. Seriously my connection drops every hour and will not connect until I reset the router!?

The DSL line indicator doesnt go off, and when I use my Web Africa account I don't have the same issue at all. (It doesn't ever drop) I know that Afrihost resets the connection every 24hrs, but once an hour is getting slightly annoying. I have triple checked everything - settings according to their website the line, line speed etc etc. All of this akin to the sub-par speeds..... Needless to say I have canceled the account, but I don't particularly want to lose the 20Gb Iv already paid for.

It wouldn't be as much of an issue if it could establish a connection fairly quickly, but it doesn't, it takes if 5 minutes to reconnect. (Again I know this isn't an issue with my Web Africa account so it isn't the router)

Is anyone else having similar issues? Afrihost is there anything you can do?

 

[blaaislaai]

Mine is working fine

 

[Lino]

No problem on my side at all!

 

[davemc]

@nicvon, how close are you to your cap limit?

 

[InnerException]

Mine is working fine

Same with me. Working perfectly.

 

[blaaislaai]

I think its only your side nicvon, not nice blaming afrihost.
Maybe phone them and find out what going on

 

[CorneN]

Mine works well

 

[YeaNutz]

Never had an issue my side too. Strange issues some people have.
I think Murphy just prefers some people to others

 

[King Hamster]

Very happy with Afrihost so far, no problems at all.

 

[DVD007]

Used mine yesterday afternoon, no problems

 

[Lycanthrope]

Fine here as well.

Side-note: Anyone have any idea how much longer this special is going to continue for?

 

[Solitude]

Can someone from Afrihost please pm me? I am getting annoyed with your support and will open up a thread like this one soon if I don't get helped today.

 

[davemc]

Fine here as well.

Side-note: Anyone have any idea how much longer this special is going to continue for?

31 Dec 2009.
I'm too lazy to find the article for you.

 

[blaaislaai]

Can someone from Afrihost please pm me? I am getting annoyed with your support and will open up a thread like this one soon if I don't get helped today.

Phone them, they don't hang out on mybb much

 

[davemc]

Why has nicvon not answered?
Disconnected?

 

[Lycanthrope]

31 Dec 2009.
I'm too lazy to find the article for you.

Thanks It's appreciated.

Can someone from Afrihost please pm me? I am getting annoyed with your support and will open up a thread like this one soon if I don't get helped today.

Don't suppose I could ask what the issue is?

 

[kayvee]

Fine here as well.

Side-note: Anyone have any idea how much longer this special is going to continue for?

+1 here too.

Somewhere I read/saw until the end of the year but don't recall where. Don't quote me on that.

 

[Solitude]

Don't suppose I could ask what the issue is?

Hey Ly.

Nah, I'll keep it under wraps until I can sort it out with them. They are driving me up the wall though.

 

[davemc]

@Lycan :

The Afrihost special offer runs until the end of the year and Afrihost has promised new and existing subscribers that they will enjoy the R29 per gigabyte rate as long as they remain subscribers.

Sauce : http://mybroadband.co.za/news/ADSL/10365.html

 

[Lycanthrope]

Hey Ly.

Nah, I'll keep it under wraps until I can sort it out with them. They are driving me up the wall though.

But it's definitely an Afrihost problem, not, say, a connection problem?

I really hope it gets sorted for you. Although I've read a number of complaints, mostly about supporrt. I like Moshe/Moche (sorry, can't quite remember the name of the rep) - he seems to be able to take criticism in his stride and seems very helpful...

So, yeah, so far I like 'em a lot. Site needs a bit of work (looks decent enough though), I get awesome latency and it's cheap as sin

@ davemc - thanks again! I'm currently bouncing around on the 10GB package and topping up as I need it and plan on switching to the 20GB package end of the month. Was just making certain the special lasts that long