Afrihost's Pure 5G

[Afrigirl]

@AfriNatic @Afrigirl MTN fully down?
View attachment 1426385

MTN was doing maintenance last night, which caused a problem this morning. The traffic is returning to normal now, however we are experiencing a backlog of clients that are not mapped correctly. Please do not reboot the router, we have NOC actively working on restoring the connection as soon as possible.

 

[Afrigirl]

We just received the following notice from MTN.

Network Issue on VoLTE services

Y’ello Colleagues,

We are experiencing a network issue pertaining to VoLTE services.

Engineers are investigating the issue. Update will follow as soon as more information becomes available.

Regards,
Network Group: Operations

 

[dotcat]

We just received the following notice from MTN.

Network Issue on VoLTE services

Y’ello Colleagues,

We are experiencing a network issue pertaining to VoLTE services.

Engineers are investigating the issue. Update will follow as soon as more information becomes available.

Regards,
Network Group: Operations

The router is stuck on 3g but cannot connect - I won't reboot as you advise.

 

[dotcat]

The router is stuck on 3g but cannot connect - I won't reboot as you advise.

Ok we are back up.

 

[Afrigirl]

Ok we are back up.

Thank you, I am glad to hear that.

 

[dotcat]

Thank you, I am glad to hear that.

and its down again.

 

[Afrigirl]

and its down again.

I will revert back to you shortly

 

[dotcat]

b

I will revert back to you shortly

back up now and speeds are very good.

 

[Afrigirl]

b

back up now and speeds are very good.

Please monitor it, it has not been fully resolved. We are still working on it with MTN.

 

[dotcat]

so down again.

 

[Afrigirl]

so down again.

MTN Engineers are still investigating and working to resolve this as soon as possible. There has been improvement in certain regions and parts of the network but no overall network recovery. We apologise for the inconvenience you are experiencing.

 

[dotcat]

MTN Engineers are still investigating and working to resolve this as soon as possible. There has been improvement in certain regions and parts of the network but no overall network recovery. We apologise for the inconvenience you are experiencing.

I see from today the 5G network seems to be down? It only connects to 4g.

 

[AfriNatic]

I see from today the 5G network seems to be down? It only connects to 4g.

Might be an outage.

Can you drop me and @Afrigirl a message so we can check the status of the towers close by

 

[W@P]

Are these tower locked? Can I take it with me on holiday for example?

 

[AfriNatic]

Are these tower locked? Can I take it with me on holiday for example?

They are location locked. If you do go on holiday please send us a message to update the location for you before you go and update the location again when you come back.

 

[W@P]

They are location locked. If you do go on holiday please send us a message to update the location for you before you go and update the location again when you come back.

Thank you

 

[W@P]

Can you confirm that all the Pure 5G packages have a 1TB cap? Even the unlimited package?

 

[AfriNatic]

Can you confirm that all the Pure 5G packages have a 1TB cap? Even the unlimited package?

Yes. All of the pure 5G has 1TB fair use limits. The Unlimited package doesn't have any speed caps so that will run at whatever speed the tower/router can handle until the 1TB fair use policy kicks in.

 

[Stiffmeister]

Does anyone know whether these packages would be decent for gaming/streaming? What's the performance and speed like?
Unfortunately I don't have fibre in my area and my VDSL line has become terrible so I'm considering signing up for this.

 

[AfriNatic]

Does anyone know whether these packages would be decent for gaming/streaming? What's the performance and speed like?
Unfortunately I don't have fibre in my area and my VDSL line has become terrible so I'm considering signing up for this.

Depends on where the towers are. How many people are on a tower etc. We have clients that use it for gaming. MTN LTE and 5G from us run on our own network it's only the last mile that is MTN's RAN network.