All things Sunsynk (Deye, Inge, etc...)

If all the supporting items are there then yes, but if say 16mm cable was used and you said max amps, and your bms said its fine to send me 120a, it would be too much for the cable.
100%. One would expect an installer to spec all items above the fuse rating though. I just checked my settings. Max discharge is at 480 amps and max charge at 300 amps. The few times it has charged from the grid I've never seen it draw more than 3kW and my panels won't ever get near that. I've gone through 30 days of daily records and highest amp draw was around 48 amps per string.
 
100%. One would expect an installer to spec all items above the fuse rating though. I just checked my settings. Max discharge is at 480 amps and max charge at 300 amps. The few times it has charged from the grid I've never seen it draw more than 3kW and my panels won't ever get near that. I've gone through 30 days of daily records and highest amp draw was around 48 amps per string.
48a per string? Sounds very high/impossible if you have a deye/sunsynk inverter.
I know some victron mppts support high amps but the cabling needed for house runs will make it very expensive
 
48a per string? Sounds very high/impossible if you have a deye/sunsynk inverter.
I know some victron mppts support high amps but the cabling needed for house runs will make it very expensive
Mine is Victron. Must admit I'm scratching my head a bit with the readings. These are max readings so they don't happen together. i.e. 171 V and 64 amps with a max power of 3220kW.
 
For those with two or more batteries, what are your charge and discharge amperage set at? I know it depends on how many batteries you have, the C rating and perhaps capacity, but I am interested to see the numbers. Mine is currently at 60A and 80A with the two Sunsynk 5.32 kWh batteries.
8kw SS with 2x AM-2 Hubbles

Solar charge set to 100amps and grid charge to 50amps
 
What is the stock availability of SunSynk 8kW inverter and 5kWh batteries in Cape Town?
Is there shortage?

I'm trying to figure out if installer is messing with friends install (constant delays with promise of installing next week).
 
What is the stock availability of SunSynk 8kW inverter and 5kWh batteries in Cape Town?
Is there shortage?

I'm trying to figure out if installer is messing with friends install (constant delays with promise of installing next week).
From what I have seen in the official SS Facebook group, there are 8kw's a plenty, but SS and Hubble batteries are properly scarce.

Panels are an even worse story...
 
What is the stock availability of SunSynk 8kW inverter and 5kWh batteries in Cape Town?
Is there shortage?

I'm trying to figure out if installer is messing with friends install (constant delays with promise of installing next week).
Powerforum store is expecting in Mid April for batteries:

The big shortage is solar panels at the moment.
And if you looking for specific batteries and inverter combinations, then you might struggle. But if you flexible you should be able to get an inverter and battery no problem.
 
Powerforum store is expecting in Mid April for batteries:

The big shortage is solar panels at the moment.
And if you looking for specific batteries and inverter combinations, then you might struggle. But if you flexible you should be able to get an inverter and battery no problem.
Two of my friends have ordered in February. They had a call from the installer about 2 weeks ago to say there is an additional delay of 5 to 6 weeks.
 
Can anyone help with Deye 8kw inverter settings please?

The above with a 10 Kwh Dyness battery has been up a couple of days. Still waiting for the panels to arrive.

Yes day was the first time that both indoor and ourdoor technicians were at the house at the same time and they seem to have tripped the main swith on the old dB.

We only noticed when the inverter started an alarm (low battery) and tuned off the power in the house early this morning.

I cannot get the inverter to charge the battery, it insists there is no power from the grid available. See below

Is there a setting that need to be changed to force it to accept grid power?

On an aside, for some or other reason they have not installed the CT coil. Is this a contributing factor? IMG_20230328_161632.jpg

The new Board is getting Eskom power
 
Can anyone help with Deye 8kw inverter settings please?

The above with a 10 Kwh Dyness battery has been up a couple of days. Still waiting for the panels to arrive.

Yes day was the first time that both indoor and ourdoor technicians were at the house at the same time and they seem to have tripped the main swith on the old dB.

We only noticed when the inverter started an alarm (low battery) and tuned off the power in the house early this morning.

I cannot get the inverter to charge the battery, it insists there is no power from the grid available. See below

Is there a setting that need to be changed to force it to accept grid power?

On an aside, for some or other reason they have not installed the CT coil. Is this a contributing factor? View attachment 1499833

The new Board is getting Eskom power
Is the circuit breaker leading into the grid not perhaps tripped?
 
Can anyone help with Deye 8kw inverter settings please?

The above with a 10 Kwh Dyness battery has been up a couple of days. Still waiting for the panels to arrive.

Yes day was the first time that both indoor and ourdoor technicians were at the house at the same time and they seem to have tripped the main swith on the old dB.

We only noticed when the inverter started an alarm (low battery) and tuned off the power in the house early this morning.

I cannot get the inverter to charge the battery, it insists there is no power from the grid available. See below

Is there a setting that need to be changed to force it to accept grid power?

On an aside, for some or other reason they have not installed the CT coil. Is this a contributing factor? View attachment 1499833

The new Board is getting Eskom power
The AC light is off, the lcd says off grid.
Your issue is there is no grid.
Check that it hasnt tripped at all the power entry points ie property boundary/meter and db.
 
The DB inside is up and the house running as per normal

photo_2023-03-28_16-40-42.jpg
The "Earth Leakage" is the one that tripped yesterday

The new Inverter db is showing that it is recieving Eskom power:

photo_2023-03-28_16-40-34.jpg

I have the inverter and battery currently turned off and the "change Over set to isolate the inverter.

This should be enough power, not so?

When I turn on the inverter the low battery alarm goes off and shows no grid power. Strange
 
Last edited:
More sunsync news


Code:
Generally are returned rate is extremely low. The problem is our sales, extremely high even 0.004% results in a lot of returns.

As we really appreciate your support of our brand we have made a decision with all our major distributors. Any customer who has returned an inverter and it has not been repaired or looked at for over two weeks they have proof of the item being returned to our service centre our distributor will offer a brand-new replacement. subject to Ts and Cs 

No customer should wait more than two weeks to have an inverter, repaired or replaced. That is my commitment.

Keith Gough

ceo
 
The DB inside is up and the house running as per normal

View attachment 1499853
The "Earth Leakage" is the one that tripped yesterday

The new Inverter db is showing that it is recieving Eskom power:

View attachment 1499855

I have the inverter and battery currently turned off and the "change Over set to isolate the inverter.

This should be enough power, not so?

When I turn on the inverter the low battery alarm goes off and shows no grid power. Strange
The breaker at the bottom left of the image looks like it's down?
Under the "inspecto" sticker
 
The DB inside is up and the house running as per normal

View attachment 1499853
The "Earth Leakage" is the one that tripped yesterday

The new Inverter db is showing that it is recieving Eskom power:

View attachment 1499855

I have the inverter and battery currently turned off and the "change Over set to isolate the inverter.

This should be enough power, not so?

When I turn on the inverter the low battery alarm goes off and shows no grid power. Strange
I'm not sure how your wiring is configured, but your inverter is clearly not getting any love from the grid at the moment.
 
If the change over is isolating the inverter then Eskom won't get to it, or am I misunderstanding you? Try flipping that and see if Eskom reaches the inverter.
It is set like that so that the house is live, with it down or connected the house goes dark.
I'm wondering if there is a fuse blown between the new dB and the inverter
 
Just had my system turn off on me, all my fault though.

Loadshedding and geyser was on, oven was on, microwave was going, sun went behind the clouds and batteries couldn't keep up :laugh:

It all came back pretty quickly and my smart switch on the geyser automatically returns to an off state so that's actually convenient. I'll have to set my HA automation to always turn off the geyser during loadshedding, and not just at night like I have it now.
 
Thanks for the assistance, between the electrician's mistakes, one of the new breakers failing in the 'up' position and them having disconnected the main db trip switch, the issues have been resolved.
 
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