Amazing!

[LandyMan]

Now the ever present WBS one sided reporter you are now everyone's hero.

One sided reporter? He is an iBurst user/WBS customer, and that is ALL he is. the fact that he has a way with words, and knows how to deal with people, is a bonus to this whole forum/iBurst community.

Judging by several pm's I am not the only one who shares this view.

Hmm, too scared to get involved in a war game?

You guys can flame me, hate me, do whatever you please ... This is a public forum where I come to get info, rant with other users, and given the opportunity give a snotty comment or even a funny one (though I only seem to be funny to myself ). So my point is I don't care what people say to me/about me ... People differ, opinions differ ... Deal with it!

 

[bb_matt]

.

I see a bunch of abusive guys on this forum and for your information I am not related to WBS in any way or form. I am simply stating my point of view and once again amazed by how trivial, uneducated and brash some people can be because I do not share their anger and their resentment to WBS.

Why dont you leave and find another ISP to criticize to death, it seems thats all this forum is good for.

Judging by several pm's I am not the only one who shares this view.

Do your research, before ranting off and putting everyone "in the same box"

What did iBurst advertise ?

BROADBAND - up to 1mb/s

What happens after you reach your cap ?

You get put onto a 64kbps uncapped connection.

This is what was stated by iBurst.

What did iBurst do ?
They disconnected 70 to 100 users without prior notice - most of whom had not abused the system, just used it as advertised !

Anyway, I won't bother trying to indicate to you how many different points of view and lifestyles there are amongst the forumites here, as you seem to have a narrow view of the internet and can't seem to picture that you are addressing many different people from all walks of life all over the country.

You seem to see it as "one voice"

Ah well.

 

[wls]

I actualy agree with Amber to a point here.
Its the usual scenario, The smallest bunch of people get the biggest say.
Ill give you an example, Pre Iraq war, one million people turned out in London for the anti war march, everyone goes, "man check that figure wow, so many people are anti war" Well the Uk has a population of around 60 million right, that same day 16 million odd people tuned into to watch EASTENDERS (the local soap opera lol) that puts it into perspective. Bottom line is the majority of the people who are actually happy with the service they get dont seem to have the need to come on here and post a thread "Im happy with I burst"

(Just to make it Known, i think I burst are full of **** for
A: having no customer service what so ever
B: Not having a hlep desk capable of doing its job
C: Never getting back to people and being honest
D: Not providing the speed they are advertising)

But Bottom line is Who exactly are you going to go to once you have cancelled this?
Telkom? BWHAHAHAHA good luck your in for a far worse ride than this, and if you believe otherwise you are a fool.

The end of the day there have been people absusing this system and ill bet my right arm they are doing it downloading an entire series of illegal software or something to that (not everyone but certainly the majority of the people who are doing it)

If you call I busrt a bunchy of thieves ect, then just make sure 100% from your side you arnt doing the same thing, because if you can honestly say you dont have one single bit of illegal software on your pc, you have a case against them other wise your just a Hypocrite.

 

[LoneGunman]

heh
*picks up club, exits cave in search of IBurst employees*

 

[martin]

heh
*picks up club, exits cave in search of IBurst employees*

LG is a clubber.
Yes it's terrible, but I still felt compelled to post it, I apologise.

 

[bb_matt]

Why ?

 

[slimothy]

ok well my opinion is that its like you're trying to belittle the person or persons point of view. I know you can defend it and say it had nothing to do with belittling thier character but thats the impression I get.

It just comes across as sexist to me.

 

[MightyPen]

Why can't we all just get along?

 

[guest2013-1]

Amber accuses us for not doing our research and ranting and raving? Well, if we all kept to ourselves no one (not me) wouldn't know that there's any problem! Neither would we find ways and share information on how to bring this to an end.

If it's true that we're all b1tching and moaning and we're SO uneducated and short sighted, why do I have my account re-activated? Why has everyone who had their account suspended suddenly have access again, and those forced to buy bandwidth now in credit?

Because the so-called bandwidth hogs only used a service that was provided to them. I used an analogy of your parents in one of my earlier posts, which said something along the lines of, your parents expecting you to grow up all by yourself... let me expand on this with a less crummy analogy

Company A advertises a service. They have limited resources and need to turn a profit. If the resources aren't kept in tact with failsafe's and constantly monitored, soon the resource would become more and more expensive, driving down their profits and raising panic stations.

WBS's resource is bandwidth. They were unable to cap users efficiently (or at all in some cases) and took almost a month to rectify this (I'm capped and am enjoying my 64k as I type this)

This meant that a capped user could very well download as fast as an uncapped user and "hog" the bandwidth. WBS made the mistake yesterday of suspending accounts and "putting them all in the same basket", labelling them "bandwidth hogs". Once again, the consumer gets blamed for the company's inability to provide the service they said they will, and keep an eye on their resources.

WBS was warned several months ago by users ON THIS FORUM to test their bandwidth monitoring system. They ignored us. We spoke (I personally and several others) to Shaun about this, and it was said that 2 weeks before the official launch, that everything will be put in place to test properly.

Again, I fail to see how WBS's inability to test their systems before launch, was suddenly MY (and others fault). They screwed up, yet, the blame us? Should we suddenly stop using a service and monitor ourselves? Be extorted of money just to be re-activated when you were surely in your rights to use the service as intended?

I would agree to the extent that those who downloaded excessively did had it coming to them, but again, I would raise the point that why should users be penalized and labelled by a company for THEIR screw up and inability to run THEIR company and systems?

This is why we "b1tched and moaned". And again, I would like you to point you to other threads you supposedly read. Several users reported they shared their username with 10 others, just because WBS created them without checking if the username exists. This caused incorrect bandwidth reporting... again, a fckup from WBS's side blamed on the users...

So please, in future (if you do do your research and read these threads) and you have the urge to comment about something you obviously know nothing about (my apparent idiocy and the general state on forumites and who posts where and what we speak about) I suggest you keep it to yourself. You obviously do not possess the power of mind to comprehend, what I would like to call, the bigger picture.

Someone as selfish and closed minded as yourself reminds me of Jay in "Jay and Silent Bob strikes back" when he exclaimed "what the FCK is the internet?!"

This shows me you do posess some kind of reasoning in that brain of yours, which I suggest you TRY and use sometime before going off into your own little world.

 

[slimothy]

Why can't we all just get along?

because we're petty bitter people who post on forums while pretending to work and take out all our frustrations from OUR STUPID FAT BALD IDIOT BOSSES on other forum members

 

[guest2013-1]

Why can't we all just get along?

the difference between genius and idiocy is that genius has it's limits. that and the fact that people who have opinions and not willing to listen to other who might disagree with that opinion (good example is killadoob in the adsl section) and when people do disagree with said opinion, suddenly gets a hissy fit.... will get "feedback" from the community and be shunned.

 

[bb_matt]

because we're petty bitter people who post on forums while pretending to work and take out all our frustrations from OUR STUPID FAT BALD IDIOT BOSSES on other forum members

speak for yourself.

I'm quite happy sitting here at work taking brief breaks from a flash presentation surfing all over the web, I whinge in some places, joke in others and praise in yet other places.

I'm getting on the iBurst dissing bandwagon because I'm tired of us South Africans being abused by big companies, who seem to assume we'll be good little consumers and accept anything. I was bitten by Sentech and now I see people being bitten by WBS - that's just not on.

In about 10 minutes, I'll be engrossed in some other issue, or trying to figure out how best to loop a sound in my flash presentation, or maybe picking my nose and staring blankly at the wall thinking about the beach

 

[antonc]

lol some of you guys are something else.

Have you got nothing better to do with your day than rant and rave on these forums?? Is the internet really amongst the most important aspects of your life?? From the constant (and exceedingly repetitive) posting by some members you would think so. Shame.

Another funny thing is how people take things so personally. I mean come on guys and girls - if you don't like what someone says doesn't mean you tell them to f off and not to come back!! How old are you noone? 12? Because objectively you do yourself no justice with those stupid remarks, really.

Amber, you have good points. The fact remains that if WBS had realised that there would be abusers like there are, there is no doubt that they would have made a 'max cap' which would have been advertised in the contract. And there is also no doubt that the people who regularly whine and bitch on these forums are among a minority of users who are wanting to download porn, movies, music, etc., which in itself is illegal and in my opinion makes their ranting about WBS's promises rather academic and two faced. The fact remains that WBS pay for their bandwidth on a completely different model to an equivalent overseas SP, and that problem is currently and finally being negotiated in court. The chances of it being resolved in the short term are, however, slim at best. The most we can hope for is an improvement.

If you guys want to sink WBS by forcing them to operate at a loss rather than help to resolve the root of the problem, then I think that you are doing a disservice to all those who think that there is stacks of potential in this wireless concept. And you will also be making it less and less attractive for new entrants (Read Telkom competitors) to enter the market and thus the Telkom monopoly will only be reinforced. Now I am not saying that we should all become blinkered WBS supporters. However those 'bandwidth hogs' are making it impossible for a company like WBS to actually make this kind of service profitable when they are having to work within the structure of costs which they are currently faced with.

On the other hand, WBS certainly did offer a service which they should be contractually bound to execute. Suspending members because they feel that those members have reached some arbitrary figure of network usage is simply outrageous, and I do sincerely hope that they will have a full, satisfactory explanation for their actions. The service they provide, for better or for worse, must be the one that they initially offered, and they must bear the consequences for their miscalculations. Even if they take a hit for a few months, they must advise their current clients of a new system they will put in place and offer full refunds for those who don't want to participate. In that way nobody will be able to whine and moan and it should result in them getting the kind of demographic which they are actually looking for.

Personally, I am all for supporting the little guy, and applaud the investment which has gone into setting up this network. I wish we had more companies sticking their necks out and taking the risks associated with creating a credible and competitive alternative to Telkom. Sure they have their problems and have made bad decisions, and I truly hope that they rectify them. But all too often reading these forums I get the impression that a lot of the people here are just looking for things to complain about. A minute to minute update on the current status of the network and associated rants is probably not going to help anybody. A concerted effort, from all those who have decided to pay for the service offered by WBS, to move them in the right direction would, in my opinion, be far more effective.

 

[Sytze]

noone and all the other, I think by now we've said our say and thinks Amber gets the message. Best reaction to this thread is no reaction, and the thread will drop to the bottom of the page.

 

[LandyMan]

And there is also no doubt that the people who regularly whine and bitch on these forums are among a minority of users who are wanting to download porn, movies, music, etc., which in itself is illegal and in my opinion makes their ranting about WBS's promises rather academic and two faced.

Better get your facts str8 buddy, before posting cr@p like that.

I won't go into any details, but seems that you are one of 'those' people who likes to use his label machine.

 

[Amber]

Noone,

Thanks for a more informative post. I do not care about your grievances with WBS. I have read ALL the posts on this forum. Should I point out that apparently you cancelled? So have you? Or are you now backtracking or thinking twice about your actions probably done in the heat of anger?

I can guarentee you all that you will not suceed in legal action. In fact I am willing to wager on that. Perhaps it is you who needs to do some real world research and realise there is a big wide world outside this forum and WBS.

I have not said WBS has been fair or professional, but they have improved my service, not you nor your team of trolls. And if it means losing 70-100 moaning clients then what is the loss?

I dont think everyone on this forum is a whining child and I do apologise if I came across as that. I do not think WBS is a competent company at all (I have also had to phone their Helpdesk). But the way you suspended people are behaving is on par with WBS and will not gain much support. In fact I am willing to wager by next month your fire of anger would have been dulled by your life routine about this particular issue.

As for Lonegunman's very sexist remarks once again this forums biased and incompetent moderators are where exactly to be seen, reminds me of a company we all know very well.

Atleast I am not the first to point out the sexist remark.

 

[MightyPen]

Again, mud slinging aside, when i fire up sharezaa are ed2k i queue up a few downloads, say 12 to 15 gigs of stuff. I'm thinking, ok first 3 gigs at 1mbit/s then down to 64, which is cool. I'm at work all day, by the end of the th month at least half my downloading gets done maybe less. I'm cool with that. So friday evening I take some time off and go out of town for the weekend, being a good subscriber, i check my bandwidth before i leave, mmm 2.8 gigs combined, that sounds about right. Please tell me how it's my fault that when i come back on sunday, that
1. I'm not capped.
2. As a result of not being capped i'v just downloaded 3 more of data and uploaded 1.7 gigs.
3. WBS send me a rude e-mail telling me my usage is inordinate.
4. I've just spent the weekend in Sin with a blonde girl named Nina and I'm not really a millionaire with a fleet of sports cars

ok ok... that last one was my fault.

Does this sound like the mindset of anybody else?

 

[BicPen]

lol some of you guys are something else.

Have you got nothing better to do with your day than rant and rave on these forums?? Is the internet really amongst the most important aspects of your life?? From the constant (and exceedingly repetitive) posting by some members you would think so. Shame.

I stopped reading there, inform me if there was actually anything of importance in that essay

 

[stoke]

I vote Amber for moderator. Any seconds ? NOT A JK.

 

[guest2013-1]

Is the internet really amongst the most important aspects of your life??

It's my JOB

The fact remains that if WBS had realised that there would be abusers like there are, there is no doubt that they would have made a 'max cap' which would have been advertised in the contract.

Again, WBS said they will cap you to 64k when you've exceeded your cap. If WBS aren't able to cap you, and you keep using their service, it's not up to the consumer to tell WBS that they should cap you now, it's up to WBS to enfore the cap and restrict the supposed "bandwidth hogs" from abusing their network.

The arguement here is not that there is abusers out there or not. There is... the arguement here is that WBS did NOT enforce their cap and then suspended users who abused and did not abuse the system. I would refer you to slimothy's brother... he bought two 3 gig's and downloaded 1 gig whilst he was throttled. They suspended his account for going over their limit of "100% of the cap"

This in itself is ludricous.

And there is also no doubt that the people who regularly whine and bitch on these forums are among a minority of users who are wanting to download porn, movies, music, etc

Porn is legal, if you're of the right age and in a country who's laws doesn't make it illegal. Also, movie trailers are some of the things I download constantly.

.. how old are you? 12?

I might very well be, my immature approach to some people would infact indicate that I am. I will always be a kid at heart. I will always say stupid things, I will always project to other people my "maturity"

However, I fail to see how this has anything to do about age, as I'm well aware of several 12 year olds who consists of vast knowledge and insight to something you would never even begin to comprehend.