Anti-SAA website launched

i doubt i'll EVER fly SAA. i was soo embarrassed the one day when we dropped my mom off at the airport and the SAA Flight attendants were talking at top notch in the airport as if they were the only ones there, imagine what the foreigners must have thought? :sick:
 
well hellkom uses SAA's Logo and Telkom couldn't do nothing?

Actually you're mistaken. We're talking about using another company's logo (the full logo) as the basis of the spoof logo. Hellkom's logo uses similar parts to Telkom's logo but it's changed (different colours, font, tail, etc).

Trust me justin's gonna get eaten by a real gator.
 
We cannot win

We as consumers and taxpayers cannot win this one.

The website will draw bad publicity to SAA which hopefully should wake somebody up at Customer Care to push for better service within the Company, but in the interim as SAA suffers more losses to it's bottom line they just turn around and ask Government for more money which comes out of our taxes.
 
We as consumers and taxpayers cannot win this one.

The website will draw bad publicity to SAA which hopefully should wake somebody up at Customer Care to push for better service within the Company, but in the interim as SAA suffers more losses to it's bottom line they just turn around and ask Government for more money which comes out of our taxes.

We can win - just vote with your wallet.

SAA lost my luggage and with it some expensive gifts. I have never flown with them again and they lost all the business from our company as I have been able to influence the purchases.
 
We can win - just vote with your wallet.
Hi Nomino,

Yes we can do it like that, but my point is that when SAA doesn't make a profit they just turn to Government for more money, our taxes.
Hence my point we cannot win.

Like Telkom. Wherever Government is involved it always turns into a stuff up.

Regards,
BTTB.

/BTTB reaches over and grabs a handful of popcorn.:D
 
I have been flying saa for years, locally and internationally.. and i found it to be a really jacked up airline...

i blame the delays and the bull**** at the airports on ACSA... SAA doesnt cause the delays, or the theft.. its ACSA's staff..

but thats just me..
 
I have been flying saa for years, locally and internationally.. and i found it to be a really jacked up airline...

i blame the delays and the bull**** at the airports on ACSA... SAA doesnt cause the delays, or the theft.. its ACSA's staff..

but thats just me..

I am no fan of SAA, but you must realize that once you check-in your baggage, and until it gets to the aircraft, it is in the hand of baggage-handlers employed by ACSA. The same goes for when it is offloaded from the aircraft, and until you receive it (hopefully), on the carousel at your destination. So it is a bit unfair to only blame the airline, any airline, when there are other parties involved.

Maintenance delays unfortunately do occur, and quite frankly, you would rather be late. These sort of things are strictly regulated, and are affected by procedures dictated by the aircraft manufacturer. Weather delays are out of everyone's control, and here you would also rather be late. To blame an airline, ACSA, or anyone else, for a weather delay would just be idiotic.

But yes, sometimes an airline is at fault, and must be taken to task for it. However, to blame the airline for every single thing that may go wrong from the moment you arrive at the airport, until the moment you leave, is silly. I would recommend that you try to find out where the problem occurred eg. missing baggage, or contents, delay flights etc., and target your complaint at the right person or company. I am sure that the airline will be willing to help you in most cases, especially if they are not to blame, and should be more willing to help if they are to blame.

I had an issue on a regional flight on SAA last year, and managed not to lose my cool, eventually the supervisor resolved the situation to my satisfaction. Had I lost my temper, I doubt that he would have helped me. And remember, there are three airlines flying SAA colours, or similar, obviously SAA, then SA Express and SA Airlink. So by routing your complaint to the correct airline, if it's one of these three, would also speed up the resolution of your complaint.

B
 
ACSA

If ACSA is a problem why does SAA not do anything about it?

We as individual consumers haven't got the clout to complain to ACSA, but SAA and Government has.
ACSA, SAA makes our whole country look inefficient.

Fly Singapore Airlines if you can. Good service, handsome hostesses and if you are a few kilos over on your luggage they often let it through without charging.
 
agreed that often it is an ACSA issue and things have actually improved from earlier this year when the baggage handling et al contracts were changed (think of all the new apron busses)

to be fair SAA is not consistently bad but they do go out of their way sometimes to make you feel like cattle....+ it seems to be that the cheapest flights (CPT_JHB anyway) which you can buy in the week before the flight are always SAA tickets (cheaper than Mango?)

feel welcome to join my personal low-key protest - when boarding MOO at the staff in the airport and MOO at the in-plane staff. MOO when you leave.

hey - if enough people do it we are sure to be herd
:cool:
 
what i don't understand is why don't other airlines get as much flak as SAA if it is ACSA's Fault?

Because then other airlines/ ACSA would be blamed and not SAA.

I think it is just generally that SAA think they are better than anyone else thats why their service is so Kark...
 
feel welcome to join my personal low-key protest - when boarding MOO at the staff in the airport and MOO at the in-plane staff. MOO when you leave.

hey - if enough people do it we are sure to be herd
:cool:

MOO! :D

Thought VrotMango was the cheapest? :confused:

Or is guavamint pumping in some choice tax money into SAA?
 
agreed that often it is an ACSA issue and things have actually improved from earlier this year when the baggage handling et al contracts were changed (think of all the new apron busses)

to be fair SAA is not consistently bad but they do go out of their way sometimes to make you feel like cattle....+ it seems to be that the cheapest flights (CPT_JHB anyway) which you can buy in the week before the flight are always SAA tickets (cheaper than Mango?)

feel welcome to join my personal low-key protest - when boarding MOO at the staff in the airport and MOO at the in-plane staff. MOO when you leave.

hey - if enough cows do it we are sure to be herd
:cool:
Fixed.
 
anyone that ever flew SAA will agree with me that their food is dog disgusting, flew with them 5 times in two days at on one bussiness trip..and had a choice between this rip-off twister thing that tasted like paper or a sandwich whick tasted like paper with pepper on it. Never again please..never again
 
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