Any BF fibre specials?

Are you guys still updating the price? I'd like to migrate my line to afrihost but the afrihost website shows the vumatel aerial still on the normal prices
I have received confirmation that the changes for Vuma Aerial will be rolled out shortly.
 
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I just logged in to my clientzone. I have been charged the old price ( Full PRice ) for December.
Surely if it was meant to be live on the 29th as above we could have changed. I have tried to contact billing about this but wow, you cant hear a thing anyone says. It breaks up.

Not great
 
I just logged in to my clientzone. I have been charged the old price ( Full PRice ) for December.
Surely if it was meant to be live on the 29th as above we could have changed. I have tried to contact billing about this but wow, you cant hear a thing anyone says. It breaks up.

Not great
Hi.

Our Billing Run runs from the 20th to the 05th of each month. The Black Friday promo was confirmed after invoices were sent to clients.
Existing clients can opt in for the promo this week, and the pricing override will be effective on January 1, 2025.
 
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As an existing client, once you receive the promotion mail, you have until the 29th of December to Opt-in for the promotion.
 
Our specials are live on the site. New and Existing clients qualify. Price valid for 12 months after which we will email you about the price reverting back to original price if there is no new Black Friday deals.


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Existing clients must wait for the mail with an OPT in link to partake in the promotion.
Downgrades are not effective immediately; I understand that some clients want to downgrade so they can get the same package they are on at a discounted price.
 
i'm with mweb on openserve, if i want to change to Afrihost and Vuma do i still qualify for free activation, installation and the router etc ? or is there a fee to be paid ? Also will there be any downtime because i work from home and cant afford a long downtime
 
i'm with mweb on openserve, if i want to change to Afrihost and Vuma do i still qualify for free activation, installation and the router etc ? or is there a fee to be paid ? Also will there be any downtime because i work from home and cant afford a long downtime
If you are in a freestanding home and not a complex you can get new installation from another FNO. With the festive season starting, most FNOs have a freeze period, no installation will be done during that time. However Vuma's installation lead time is up to 7 days from the day the order is placed successfully.

Our fibre sign up promo is still available.
 

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Noticed there's a Metrofibre promo too, will that be for existing customers too?
 
Noticed there's a Metrofibre promo too, will that be for existing customers too?

unfortunately, not.
 
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