Aramex global shopper

DeeinSouthAfrica said:
How on earth do you get a Netherlands origin address?
Paris yes, Frankfurt yes, even Barcelona... But Netherlands?
Click to expand...

Heh, no Netherlands after all. Okay, I figured you got Aramex Express NL to hand over to the Paris Aramex Global Shopper (Shop & Ship) origin. You can do that, y'know. It ties them up in knots, but it is do-able. :D

Oh, and if anyone is ever impatient about how long their delivery takes - look at the dates on this:

Spartan.jpg
 
Apparently I can't collect from Aramex right now because they are "closed", I don't want to stay at home tomorrow.

Did I just speak to the wrong person?
 
Neo_X said:
sorry for such a basic question, but i have packages that shows delivered at the NY address, but no other updates from aramex. is this possibly due to the local long weekend?
or should i rather contact/query aramex directly?
Click to expand...

Same here, package was delivered to the NY address on Friday but still not reflecting on my account.
 
under_sky said:
First 6 digits followed by SHIP right ?

Hasnt been working for the past two weeks, fnb customer and all.
Click to expand...
The first six digits of any of your FNB cards, followed by the word 'SHIP'. E.g. 123456SHIP

Please note: You must use an FNB card when registering and paying for shipping in order for the discount to be applied.

Is this a card known to AGS? Is a card you can select from a drop down list, click on, then pay?
If not, maybe that's why the shipping discount didn't work.
 
DeeinSouthAfrica said:
The first six digits of any of your FNB cards, followed by the word 'SHIP'. E.g. 123456SHIP

Please note: You must use an FNB card when registering and paying for shipping in order for the discount to be applied.

Is this a card known to AGS? Is a card you can select from a drop down list, click on, then pay?
If not, maybe that's why the shipping discount didn't work.
Click to expand...

Well i have had 2 shipments in which it worked properly and now the past 2 i have had problems, with the one last week i just had to do the EFT method and take off R75 and then today i just paid the full amount and wrote Vusi and Olivia a email asking them to sort it out as i need this item asap
 
under_sky said:
Well i have had 2 shipments in which it worked properly and now the past 2 i have had problems, with the one last week i just had to do the EFT method and take off R75 and then today i just paid the full amount and wrote Vusi and Olivia a email asking them to sort it out as i need this item asap
Click to expand...

So when they request for payment ... I'm assuming there is a redeem discount box (which I ignored previously) that I need to put in this code (1st 6 digits and ship) ?
 
Hi guys

This might be a double post but I couldn't find the information I needed.

What are the different stages of tracking.

Eg.
Source Country
1) Record created
2) Received at Origin Facility
3) Departed Operations facility – In Transit
Destination Country
4) Customs Clearance - In Progress
....
 
New update

Kindly note that it has been advised that the FNB Promo was discontinued at the end of March, and I do apologize for this not been indicated clearly on our website.

Got this from Olivia
 
under_sky said:
New update

Kindly note that it has been advised that the FNB Promo was discontinued at the end of March, and I do apologize for this not been indicated clearly on our website.

Got this from Olivia
Click to expand...
I signed up for Flex this morning, but it only works on new parcels coming in, and not on the R649 parcel already calculated.
When I tried to pay, I thought what the heck, enter the promo code.... AND IT WORKED.
 
DeeinSouthAfrica said:
I signed up for Flex this morning, but it only works on new parcels coming in, and not on the R649 parcel already calculated.
When I tried to pay, I thought what the heck, enter the promo code.... AND IT WORKED.
Click to expand...

and my luck it didn't work today.

used the VISA Checkout - not sure if that makes a difference.
also my original Global shopper credit card has expired, but it seems the first 6 digits stayed the same. not sure why the discount didn't work though
 
First time I see this status update after being cleared for more than a week, and on its way out of the JHB depot:

"shipments not scanned out by night shift due to intercept/hold comment"

Patience alone is not enough when dealing with Aramex....

Arashit.PNG
 
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