Aramex global shopper

Scott's Shipping. One quote for everything, and they deliver to your door. They will even inform you if they can get the item cheaper elsewhere.
 
So this is totally a non AGS question, And I am sure I will never get my parcel from our South Africa Post Office, but I bought some items from America and it was delivered by DHL Global Mail, the parcel on their website states it had landed in JHB from 10 December 2018, So i have tried my best to get hold of SAPO International deliveries, its just goes to a automated service, I call DHL South Africa, they say all DHL Global Mail is handled by SAPO once in the country, So either the parcel is lost, or it is stuck in customs, does anyone know of who I can contact.
 
Drifter said:
Scott's Shipping. One quote for everything, and they deliver to your door. They will even inform you if they can get the item cheaper elsewhere.
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I can vouch for Scott's shipping. I have used them before and their service is excellent. But I do enjoy doing the buying myself and having an online tracking system etc. So this is the price I pay...
 
I dont get your point? You find the item you want, send them the link. So all you want is the tracking? Nah, let them take care of customs and and and. Besides, SARS is clamping down and soon you will need an importers license.
 
If you know what you want, Scott is brilliant.
On the other hand, if you are like me and love the ebay auctions, then Aramex Global Shopper is the way to go.
I always act like I live in Queens NY, especially if I get any communication from the seller. I found out long time ago that Americans are convinced that Africa is a country with the capital called Nigeria and we're all scammers.
 
Are CC payments broken for anyone else? Tried paying customs duties, it went through some indian company I've never seen before. Finished the process and got "oops the page you are looking for was not found" and now it says I still need to pay.

Did I just get my CC stolen? Last time CC payment was flawless now I don't know whats going on.
 
image132 said:
Are CC payments broken for anyone else? Tried paying customs duties, it went through some indian company I've never seen before. Finished the process and got "oops the page you are looking for was not found" and now it says I still need to pay.

Did I just get my CC stolen? Last time CC payment was flawless now I don't know whats going on.
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Aramex are changing from Nedbank to some other bank. This means that the webpage is "broken" and you cannot do payments.
However you can pay via the Aramex Global Shopper android app.
 
DeeinSouthAfrica said:
Aramex are changing from Nedbank to some other bank. This means that the webpage is "broken" and you cannot do payments.
However you can pay via the Aramex Global Shopper android app.
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Would have been really nice if they told me this or you know, stopped me from paying. The money has already been taken off my cc but aramex still tells me I need to pay. So I don't know whats going on.
 
When you try to pay on the webpage it takes you to a brief flash of a payment gateway and then says error, page not found. As Aramex Global Shopper is actually an international company called Aramex Shop & Ship is is quite logical that the payment gateway is located in another company.
Aramex Shop & Ship operates in Southern Africa as Aramex Global Shopper because there is already a successful business in South Africa called Shop & Ship.
 
DeeinSouthAfrica said:
When you try to pay on the webpage it takes you to a brief flash of a payment gateway and then says error, page not found. As Aramex Global Shopper is actually an international company called Aramex Shop & Ship is is quite logical that the payment gateway is located in another company.
Aramex Shop & Ship operates in Southern Africa as Aramex Global Shopper because there is already a successful business in South Africa called Shop & Ship.
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I'm not sure I got the same thing as you. I went through the entire payment process, it worked fine. Right up until the end when its supposed to redirect you back to aramex and then I got page not found. It then logged me out of ags and when I logged back in it said I hadn't paid. Even though I have the sms from standard bank saying the money has been removed and sent to "Aramexsouthafrica."

I've submitted a support ticket for my shipment and hopefully they will be able to help me fix it.

To anyone else reading DO NOT follow the instructions they send you via email to pay. It doesn't work currently.
 
image132 said:
Would have been really nice if they told me this or you know, stopped me from paying. The money has already been taken off my cc but aramex still tells me I need to pay. So I don't know whats going on.
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Don't worry, it happened to me too. The money was only reserved on my card and that was reversed in the end. I paid with EFT in the end.
 
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I have an order from Amazon shipped with Aramex and it's been stuck at customs for a week now. Can't even get through to anyone useful.
 
Jings said:
Looks like Customs is only releasing the shipment tomorrow or Thursday which means almost two weeks delay. Normally I wouldn't mind but the parcel is meant as a present which is required by 4th December. AGS is far too lax in dealing with Customs.
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Turned out the parcel was found together with a whole batch, a month later. In the meanwhile forms were submitted for insurance purposes. AGS delivered the parcel and also arranged the insurance payout. It's a fair arrangement since the goods were meant for a Secret Santa gift so basically useless.

Never had an SA company make good on a complaint in this fashion before. Confidence in AGS restored.
 
feo said:
I have an order from Amazon shipped with Aramex and it's been stuck at customs for a week now. Can't even get through to anyone useful.
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Same. I'm waiting for a parcel from AGS that has been in the "Shipment Update - Shipment scanned at Aramex customs facility" status and hasn't changed since January 7th.

The invoicing team is supposed to load the charges but I'd assume with the issues people have paying on the website, something has gone quite wrong on their side.
 
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