Aramex global shopper

Tinuva said:
Who you use to ship to SA is personal preference in m opinion.

As for the secondhand thing with permit, shouldn't be an issue if you take the regular route of taking a photo of your ebay order and upload to AGS. If however you create your own invoice, do not mark the item as secondhand, that is when you will need the permit. If you just mark it as whatever item it is, then it will be fine but you will pay the import tax as if it is a new item.
Click to expand...

Ok so on amazon when an item ships to SA the full cost is shown on checkout (incl shipping and import duties)

How does ebay shipping work. The item I'm looking at that ships to SA shows GBP20 shipping charges. I assume this is shipping charges only without import duties? And is it express shipping comparable to amazon?

Also if the ebay item ships only to UK I guess I have to use AGS. How do I roughly calculate total cost - I know weight is the first calculation as shown on the AGS site but how to calculate import duty?
 
guys, I need you to help so my package of 30 USD was stopped over and inspected by customs and i had to pay an additional 160 for them to inspect it and they said that my goods were worth more but that is due to the fact i bought them on a massive clearance sale using super buy in china and they requested a proof of payment and a order form , so i gave a PayPal invoice as i used my balance on my PayPal and i provided order details and they both rejected as they said order details are not clear which they are and that i need to give a bank statement which i cant and I'm not going anywhere in this argument with them as they state i am not complying even though i have given everything possible ,what can i do cause its now been 2 months without my package and I've now paid more than twice the value of my goods for shipping and customs inspection.
 
idodo said:
guys, I need you to help so my package of 30 USD was stopped over and inspected by customs and i had to pay an additional 160 for them to inspect it and they said that my goods were worth more..... i need to give a bank statement which i cant...
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This happens to me quite often.
I feel the R160 is a big scam as l only import boards and backlights for televisions, and you can see what they look like from an x-ray.
However, once an invoice has been sent, and the corresponding bank statement sent, all is well.

Why can't you get a bank statement? If that sounds suspicious to me, it sounds 10 times worse to a customs agent.
 
DeeinSouthAfrica said:
This happens to me quite often.
I feel the R160 is a big scam as l only import boards and backlights for televisions, and you can see what they look like from an x-ray.
However, once an invoice has been sent, and the corresponding bank statement sent, all is well.

Why can't you get a bank statement? If that sounds suspicious to me, it sounds 10 times worse to a customs agent.
Click to expand...
Agree.

They want to see how much you actually paid for it. Suspicious to say the least.
 
enerdude said:
Ok so on amazon when an item ships to SA the full cost is shown on checkout (incl shipping and import duties)
How does ebay shipping work. The item I'm looking at that ships to SA shows GBP20 shipping charges. I assume this is shipping charges only without import duties? And is it express shipping comparable to amazon?
Also if the ebay item ships only to UK I guess I have to use AGS. How do I roughly calculate total cost - I know weight is the first calculation as shown on the AGS site but how to calculate import duty?
Click to expand...

Aramex Global Shopper Website /Help/FAQ/Page 3:
Where can I find the Customs Duties and taxes tariffs I need to pay for my shipments to South Africa?
For a comprehensive list of Customs Duties and taxes tariffs applicable to your shipments, please refer to the below SARS links:
http://www.sars.gov.za/AllDocs/Lega...4 - Schedule No 1 Part 1 Chapters 1 to 99.pdf

For a list of Excise Duties applicable on your shipments, please refer to the below link:
http://www.sars.gov.za/AllDocs/Lega...im-Tariff-2012-06 - Schedule No 1 Part 2B.pdf
 
DeeinSouthAfrica said:
Aramex Global Shopper Website /Help/FAQ/Page 3:
Where can I find the Customs Duties and taxes tariffs I need to pay for my shipments to South Africa?
For a comprehensive list of Customs Duties and taxes tariffs applicable to your shipments, please refer to the below SARS links:
http://www.sars.gov.za/AllDocs/LegalDoclib/SCEA1964/LAPD-LPrim-Tariff-2012-04 - Schedule No 1 Part 1 Chapters 1 to 99.pdf

For a list of Excise Duties applicable on your shipments, please refer to the below link:
http://www.sars.gov.za/AllDocs/LegalDoclib/SCEA1964/LAPD-LPrim-Tariff-2012-06 - Schedule No 1 Part 2B.pdf
Click to expand...

Ok thanks - any idea if I win a bid on ebay that ships to SA and do checkout if the shipping exclude customs or includes it like on amazon?
 
DeeinSouthAfrica said:
This happens to me quite often.
I feel the R160 is a big scam as l only import boards and backlights for televisions, and you can see what they look like from an x-ray.
However, once an invoice has been sent, and the corresponding bank statement sent, all is well.

Why can't you get a bank statement? If that sounds suspicious to me, it sounds 10 times worse to a customs agent.
Click to expand...

i paid with the balance on my paypal not with my card through paypal
 
Ok so another question about shipping from ebay to AGS. I see some people in past mentioned ebay detecting AGS as a P.O. box (when entering your client code on the second address line) and not being able to ship. Is this still an issue?
 
enerdude said:
Ok so another question about shipping from ebay to AGS. I see some people in past mentioned ebay detecting AGS as a P.O. box (when entering your client code on the second address line) and not being able to ship. Is this still an issue?
Click to expand...
When you add the New York address to eBay it immediately suggests an alternative that is near as damn the same thing. Go with it.
Put your code on the same line as your name.
 
DeeinSouthAfrica said:
When you add the New York address to eBay it immediately suggests an alternative that is near as damn the same thing. Go with it.
Put your code on the same line as your name.
Click to expand...

Thanks some of the items I want ship to SA and some only to UK. Either way, seems its gonna be cheaper to use AGS even for the ones that ship to SA. I changed the first address line 'Aramex House Old Bath Road Colnbrook' by omitting 'Colnbrook' and ebay seems to have accepted it

edit: ok moved my code as part of my name and moved 'Colnbrook' to 2nd address line and seems it works
 
Last edited:
Tinuva said:
Who you use to ship to SA is personal preference in m opinion.

As for the secondhand thing with permit, shouldn't be an issue if you take the regular route of taking a photo of your ebay order and upload to AGS. If however you create your own invoice, do not mark the item as secondhand, that is when you will need the permit. If you just mark it as whatever item it is, then it will be fine but you will pay the import tax as if it is a new item.
Click to expand...

Ok so I decided to buy a phone outright (not a bidding item) and while having it in my cart got an offer for gbp10 cheaper than the list price, however when I click on the button to accept his offer I get "The importation of used or refurbished goods may be subject to import permit requirements. Please check applicable regulations for specific import restrictions in your country."
And it does not take me to checkout.

Any ideas?
 
enerdude said:
Ok so I decided to buy a phone outright (not a bidding item) and while having it in my cart got an offer for gbp10 cheaper than the list price, however when I click on the button to accept his offer I get "The importation of used or refurbished goods may be subject to import permit requirements. Please check applicable regulations for specific import restrictions in your country."
And it does not take me to checkout.

Any ideas?
Click to expand...
If you're on a UK auction, your default address must be UK as most people only ship locally and set up their accounts for local sales.
Same goes for USA auctions. Most people only accept bids from the lower 49 states, so set your default address to NY.
You will probably still see that warning, but will be able to purchase your phone.
Be aware of the duty I think its 9%, but could be wrong.
Add price plus duty, then add 15% VAT on that.
In other words, just add on 25% to price you paid before you receive your phone.
 
enerdude said:
Ok so I decided to buy a phone outright (not a bidding item) and while having it in my cart got an offer for gbp10 cheaper than the list price, however when I click on the button to accept his offer I get "The importation of used or refurbished goods may be subject to import permit requirements. Please check applicable regulations for specific import restrictions in your country."
And it does not take me to checkout.

Any ideas?
Click to expand...
From investigations in the past, I think you'll actually need a permit from ITAC to import certain second hand items.
 
DeeinSouthAfrica said:
If you're on a UK auction, your default address must be UK as most people only ship locally and set up their accounts for local sales.
Same goes for USA auctions. Most people only accept bids from the lower 49 states, so set your default address to NY.
You will probably still see that warning, but will be able to purchase your phone.
Be aware of the duty I think its 9%, but could be wrong.
Add price plus duty, then add 15% VAT on that.
In other words, just add on 25% to price you paid before you receive your phone.
Click to expand...

I have tried everything. This particular phone is specified as shipping to SA (actually most countries). I have tried setting my default address to the AGS one it does not make a difference. Even tried doing it with a uk vpn - nothing.
Reason I might have preferred shipping via ebay to SA is because they have a coupon P20APP which gives you 20% off the total price when checking out.

But really much of a muchness cause if a do a 'test' checkout with ebay on the item they quote me gbp17 shipping and gbp17 customs with is roughly R630.
Going AGS route the weight cost would be around R200 and the customs I estimated to be R200 as well if I go by what amazon charges on their checkout page for a similar model and priced phone. So bottom line is that coupon would only make the end result R100 cheaper

evilskaap said:
From investigations in the past, I think you'll actually need a permit from ITAC to import certain second hand items.
Click to expand...

Sadly you are probably right. I have emailed ebay and posted on their community to ask more info. I have also tried checking out with a similar phone (Whcih does ship to SA) on amazon and they quote the usual shipping and import duties. No mention of 'import permits' - the phone I chose is "refurbished" so obviously also second hand
 
enerdude said:
I have tried everything. This particular phone is specified as shipping to SA (actually most countries). I have tried setting my default address to the AGS one it does not make a difference. Even tried doing it with a uk vpn - nothing.
Reason I might have preferred shipping via ebay to SA is because they have a coupon P20APP which gives you 20% off the total price when checking out.

But really much of a muchness cause if a do a 'test' checkout with ebay on the item they quote me gbp17 shipping and gbp17 customs with is roughly R630.
Going AGS route the weight cost would be around R200 and the customs I estimated to be R200 as well if I go by what amazon charges on their checkout page for a similar model and priced phone. So bottom line is that coupon would only make the end result R100 cheaper



Sadly you are probably right. I have emailed ebay and posted on their community to ask more info. I have also tried checking out with a similar phone (Whcih does ship to SA) on amazon and they quote the usual shipping and import duties. No mention of 'import permits' - the phone I chose is "refurbished" so obviously also second hand
Click to expand...
dhlguide.co.za

Importing Personal Items - DHL Guide South Africa

The import or export of personal effects takes various forms which are discussed further on this page. The export of personal effects is not as burdensome on the shipper simply because there is no payment of duty implications although certain commodities may require additional paperwork such as...
dhlguide.co.za dhlguide.co.za
 
DeeinSouthAfrica said:
dhlguide.co.za

Importing Personal Items - DHL Guide South Africa

The import or export of personal effects takes various forms which are discussed further on this page. The export of personal effects is not as burdensome on the shipper simply because there is no payment of duty implications although certain commodities may require additional paperwork such as...
dhlguide.co.za dhlguide.co.za
Click to expand...
Ok so bottom line is I dont need a ITAC permit for less than 6 imports per calendar year? Cause I have only ordered 3 times this year from amazon.
 
enerdude said:
Ok so bottom line is I dont need a ITAC permit for less than 6 imports per calendar year? Cause I have only ordered 3 times this year from amazon.
Click to expand...
DHL seem quite certain, and I bet they researched the hell out of it first.
As it is, the phone you're buying would have to state "2nd hand phone" for customs to really take note.
 
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