Aramex global shopper

notinterested

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Nov 1, 2015
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Some shops (like Amazon) allow you to claim the US tax back after providing documents showing you shipped with a forward shipper like AGS.

How do you do this? I just asked amazon for a tax refund and they said it's not possible.
 

Tinuva

The Magician
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Feb 10, 2005
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How do you do this? I just asked amazon for a tax refund and they said it's not possible.
it was in this thread. i just cant remember but its a different email address that you request it from.

for .co.uk email b2b-refund@amazon.co.uk with order nr and airway bill from Aramex that you 1st request from ags.


 
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Tinuva

The Magician
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Hmm got automatic R100 discount when paying with aramex app. So only paid R99 for my latest shipment :cool::cool:
 

Pho3nix

The Legend
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/rant on

Not happy at the moment. Parcel left Singapore Saturday. Been in Dubai apparently the whole week and coming on the “next plane” every time I call.

Different order from Amazon was ordered Monday and already in Country albeit at customs all through Amazon Shipping using Aramax I think lol.

Second time trying AGS and while it’s quicker then the post office they really don’t seem to have their **** together in some aspects.

/rant off
 

Tinuva

The Magician
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Feb 10, 2005
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Naw I am not complaining, look at this,

From Germany to me in 7 days.
748309


It was delivered on the 27th to NY and pretty much left NY depot same day. I was surprised at this though for NY and then they went and gave me R100 discount :)
748311
 

notinterested

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Nov 1, 2015
Messages
421
it was in this thread. i just cant remember but its a different email address that you request it from.

for .co.uk email b2b-refund@amazon.co.uk with order nr and airway bill from Aramex that you 1st request from ags.



Cool thanks.

Found the US address: tax-exempt@amazon.com
 

neoprema

Honorary Master
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Jan 12, 2016
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/rant on

Not happy at the moment. Parcel left Singapore Saturday. Been in Dubai apparently the whole week and coming on the “next plane” every time I call.

Different order from Amazon was ordered Monday and already in Country albeit at customs all through Amazon Shipping using Aramax I think lol.

Second time trying AGS and while it’s quicker then the post office they really don’t seem to have their **** together in some aspects.

/rant off

Does anyone know if AGS ships electronics with li-ion batteries built-in? (in this case Beats headphones).

I don't really wanna use them cause they useless as my last package sat for 9 days in customs in ZA but it seems there's not many other options for shipping lithium batteries these days.
 

Pho3nix

The Legend
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Jul 31, 2009
Messages
30,589
Shanghai shipments are moving along just fine, and they were Ground Zero for the 11.11 sale.
I would scream at JHB about your Singapore shipment - 3 days is the max time any shipment should sit at Origin.

If anyone knows a contact at JHB other than the call center could they let me know please.
 

notinterested

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Joined
Nov 1, 2015
Messages
421
Depends on many things. Most of the time for me the AGS shipping is cheaper than the shop's method of shipping, because its usually free shipping within the US.
Some shops (like Amazon) allow you to claim the US tax back after providing documents showing you shipped with a forward shipper like AGS.

I emailed aramex about giving me some sort of proof that they are exporting the item from US to SA, but they don't seem to know what I'm talking about for some reason. I was just told that the waybill number is the tracking number and it's on its way to SA. I specifically said that I want a pdf or something similair that confirms they are exporting to SA.

What do you actually send to amazon to get your tax back?
 

DeeinSouthAfrica

Expert Member
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Jul 10, 2014
Messages
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If anyone knows a contact at JHB other than the call center could they let me know please.
Send a message via the website.
Look below where your shipping history is for a line that says "for enquiries about this shipment click here"
 

martin

Expert Member
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Jul 25, 2003
Messages
3,651
Hi

Has anyone shipped from walmart?

I actually tried buying from them two years ago (with the idea of shipping via Aramex) but they kept reversing the transactions on any South African credit card I tried to use.

IIRC, someone else mentioned that they may also refuse to ship to the Aramex address.
 

DeeinSouthAfrica

Expert Member
Joined
Jul 10, 2014
Messages
2,316
I emailed aramex about giving me some sort of proof that they are exporting the item from US to SA, but they don't seem to know what I'm talking about for some reason. I was just told that the waybill number is the tracking number and it's on its way to SA. I specifically said that I want a pdf or something similair that confirms they are exporting to SA.

What do you actually send to amazon to get your tax back?
Wait until they deliver and then send the fancy Aramex Express tracking. Your waybill works there too.
 

Saf07

Active Member
Joined
Aug 2, 2016
Messages
57
I actually tried buying from them two years ago (with the idea of shipping via Aramex) but they kept reversing the transactions on any South African credit card I tried to use.
yes this is EXACTLY what im struggling with. wanted to pick up a google home mini on their black friday sale
 

Tinuva

The Magician
Joined
Feb 10, 2005
Messages
12,478
I emailed aramex about giving me some sort of proof that they are exporting the item from US to SA, but they don't seem to know what I'm talking about for some reason. I was just told that the waybill number is the tracking number and it's on its way to SA. I specifically said that I want a pdf or something similair that confirms they are exporting to SA.

What do you actually send to amazon to get your tax back?
Ask for the "airway bill" document. It needs to show how the package leaves the address you shipped to, and have the destination address it will eventually end up with you. This is the proof that Amazon needs before they give you a VAT refund.

Mine looked like this:
748813

I erased out my details, but should give you you a perfect idea of what it must look like.
 
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