Aramex global shopper

[DeeinSouthAfrica]

Keeping this back on track...
My first Amazon Echo Dot 3rd Gen was delivered to New York on 12 June. I still have not received it.
My 2nd Amazon Echo Dot has just been delivered to New York today. I expect delivery end August.

 

[Rocket-Boy]

Hey guys just a warning, i had a package sent from UK took 6 weeks and when it arrived it was damaged. When i tried to claim from AGS South Africa they keep declining it and saying it's not their fault and i must claim from where i bought it... R 5k down the drain.Will start look at another company for freight forwarding.Oh and i am a Flex customer means nadda.

Ouch, what rod was that out of interest sake?

 

[Ragnarök]

My first shipment from China , so far so good

 

[Mpcheshire]

Ouch, what rod was that out of interest sake?

Nash Scope abbreviated sawn-off 3lb , looked like a flippen awesome rod just in a few more pieces than i would like

 

[Mpcheshire]

AGS have agreed to re look at my case so holding thumbs they will sort issue out. Will keep you guys posted

 

[DeeinSouthAfrica]

AGS have agreed to re look at my case so holding thumbs they will sort issue out. Will keep you guys posted

I'm sure they also keep an eye on this thread. To not honour their own policy would not be right, even if your seller did do a crap job at packing.

 

[lexor]

Just received my package from AGS after waiting about 7 weeks !

 

[Endgame]

Hi, I'm new to AGS. Unsuccessfully tried to order a laptop from Dell USA. Couple questions..
* That tax was a nasty surprise, guess no way around that?
* Shrugged it off, but they wouldn't accept Paypal as not registered in US. Any other payment methods available, if not which other major retailers don't work with AGS?
* I made billing & street address same as I'm sure they wouldn't accept SA postal address, should this normally be the case?

 

[johnjm]

Hey guys just a warning, i had a package sent from UK took 6 weeks and when it arrived it was damaged. When i tried to claim from AGS South Africa they keep declining it and saying it's not their fault and i must claim from where i bought it... R 5k down the drain.Will start look at another company for freight forwarding.Oh and i am a Flex customer means nadda.

Surely there is a photo of.it being received at the UK site? It's pretty cut and dry with the controller in place.

 

[DeeinSouthAfrica]

Hi, I'm new to AGS. Unsuccessfully tried to order a laptop from Dell USA. Couple questions..
* That tax was a nasty surprise, guess no way around that?
* Shrugged it off, but they wouldn't accept Paypal as not registered in US. Any other payment methods available, if not which other major retailers don't work with AGS?
* I made billing & street address same as I'm sure they wouldn't accept SA postal address, should this normally be the case?

The digits on your card immediately tell a seller you're South African. Making the billing address the same as the AGS address won't help with a savvy blue-chip company. They know where you live.

 

[Endgame]

The digits on your card immediately tell a seller you're South African. Making the billing address the same as the AGS address won't help with a savvy blue-chip company. They know where you live.

Thanks Dee, makes sense I guess: companies wanting to protect their overseas markets will implement these measures.

 

[DeeinSouthAfrica]

This is such a scam by customs.
Good day valued Customer
We would like to thank you for your patience in assisting with the release of your consignment from the local Customs Authority (“Customs”).
Customs reviewed the documentation, which we submitted and advised a physical examination of your consignment is required.
Upon completion of the physical examination, the relevant Customs official will complete a report detailing the findings, outcome and next steps. The completion of the report could take up to 3 (three) working days*.
We will provide you with the outcome of the report as soon as we receive same from Customs. Should we not receive a response within the specified timeframe the query will be escalated accordance to customs procedures.
Please take note that an inspection fee of R160 is payable by yourself before the inspection can be booked

 

[Tinuva]

This is such a scam by customs.
Good day valued Customer
We would like to thank you for your patience in assisting with the release of your consignment from the local Customs Authority (“Customs”).
Customs reviewed the documentation, which we submitted and advised a physical examination of your consignment is required.
Upon completion of the physical examination, the relevant Customs official will complete a report detailing the findings, outcome and next steps. The completion of the report could take up to 3 (three) working days*.
We will provide you with the outcome of the report as soon as we receive same from Customs. Should we not receive a response within the specified timeframe the query will be escalated accordance to customs procedures.
Please take note that an inspection fee of R160 is payable by yourself before the inspection can be booked

I agree, hate it when that happens. So far once with me. But yes scam tax.

 

[DeeinSouthAfrica]

Keeping this back on track...
My first Amazon Echo Dot 3rd Gen was delivered to New York on 12 June. I still have not received it.
My 2nd Amazon Echo Dot has just been delivered to New York today. I expect delivery end August.

Aramex NY had just acknowledged a delivery.
It seems as if New York is back to efficient receiving of parcels. Now to see how long it takes to get to Dubai.

 

[extrusion]

This is such a scam by customs.
Good day valued Customer
We would like to thank you for your patience in assisting with the release of your consignment from the local Customs Authority (“Customs”).
Customs reviewed the documentation, which we submitted and advised a physical examination of your consignment is required.
Upon completion of the physical examination, the relevant Customs official will complete a report detailing the findings, outcome and next steps. The completion of the report could take up to 3 (three) working days*.
We will provide you with the outcome of the report as soon as we receive same from Customs. Should we not receive a response within the specified timeframe the query will be escalated accordance to customs procedures.
Please take note that an inspection fee of R160 is payable by yourself before the inspection can be booked

My shipment is now at JHB. Value is a nice rounded USD50 on my account, however the real value is much higher. I uploaded the Invoice as soon as I got the package in my account. Wil they update the value, or can I also expect an inspection...

 

[DeeinSouthAfrica]

My shipment is now at JHB. Value is a nice rounded USD50 on my account, however the real value is much higher. I uploaded the Invoice as soon as I got the package in my account. Wil they update the value, or can I also expect an inspection...

The $50 is a guesstimate until they receive your uploaded invoice. After that they work only on your invoice amount.

 

[peeryus]

Ebay doesn't accept some addresses. Comes up with "Line 2 too long" for the German address. Any way around this?

 

[Saba'a]

How do I calculate import duty on a 1.7kg POE NVR camera system? Shipping is under R900.

Cost is about $352 and shipping from Singapore.

 

[DeeinSouthAfrica]

Ebay doesn't accept some addresses. Comes up with "Line 2 too long" for the German address. Any way around this?

Use the eBay app to add the address.
*Your name and account number *
Sovereign Courier GmbH
Frankfurter Straße, Gebäude Nr. 85,
Raunheim, Hessen , 65479
Germany
40226317458

 

[DeeinSouthAfrica]

How do I calculate import duty on a 1.7kg POE NVR camera system? Shipping is under R900.

Cost is about $352 and shipping from Singapore.

My WiFi outdoor camera cost $49.90.