Drifter
Honorary Master
Phone them as in AGS Johannesburg, or the London depot where the parcel is at?
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Question of the Day: How do you normally pay for purchases in stores?
Aramex global shopper
- Thread starter DA-LION-619
- Start date
Suspect99
Executive Member
Phone aramex Joburg
Drifter
Honorary Master
Just spoke to Olivia. She is very helpful.
Suspect99
Executive Member
Yep she helped me with all my stuff
Drifter
Honorary Master
Just a heads up. There is a huge delay at the London branch of AGS. My parcel has been sitting with them since the 24th, in 'Needs Invoice" status. The invoice HAS been uploaded and it shows on their website.
DeeinSouthAfrica
Expert Member
I'm still waiting for my US Parcel delivered to NY on 17 January.
Now finally in VC cage , hopefully to be delivered soon.
Now finally in VC cage , hopefully to be delivered soon.
Drifter
Honorary Master
Regretting paying the $45 for this.
DeeinSouthAfrica
Expert Member
That would be so nice, but as we are an end destination (and not a hub) the answer will probably be no. Phone Olivia and ask.
Kindly please provide me with contact number for Olivia
lived666
Executive Member
on their website, dont be so lazy.
they will probably direct you to aramex themselves and its not cheap, their are other couriers that you can use
Drifter
Honorary Master
My package is in JHB Customs. Status says: Says "Held in Customs - Awaiting Customer Instructions". What does that mean? There are not duties due.
There are always vat and clearance fees due. You need to contact them and send the invoice. (Unless it is an android box, in case you also need to provide an icasa certificate) Good luck with contacting them...
Drifter
Honorary Master
Their website says zero duties. The items were paid for using a gift card.
DeeinSouthAfrica
Expert Member
If the amount was R400 or over, your parcel will go to customs. You paid for the shipping using a gift card, correct? That is Aramex Global Shopper (AGS).
Now it is the turn of SARS Customs, which has nothing to do with AGS. If there is duty to be paid, AGS will pay Customs on your behalf and bill you accordingly.
Drifter
Honorary Master
Nope, I paid for the shipping via EFT. The products were bought using a gift card, incurring UK VAT.
Tinuva
The Magician
Dont think you quite understand how it works. If the items can uncur UK vat, then it can and will incur import VAT at customs in SA.
You should be able to claim back the UK vat after requesting a waybill from AGS. But you still need to pay the import TAX.
DeeinSouthAfrica
Expert Member
Ok, I thought it strange that AGS had gift cards.
However, the same rule applies. If your parcel is over R400 customs get a slice. You can't claim back for UK VAT unless it is bought from Amazon (or from a supplier that allows you to claim back VAT).
Drifter
Honorary Master
Let's wait and see. I agree that there should be some sort of duties payable. Dont know how Customs handle toys. Each product category attracts it's own rules.
Shipment Charges 492.00
Additional Services 0.00
Duties 0.00
Total Amount 492.00
Tax 0.00
Total amount after tax 492.00 ZAR
Shipment Charges 492.00
Additional Services 0.00
Duties 0.00
Total Amount 492.00
Tax 0.00
Total amount after tax 492.00 ZAR
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