Audi A4 2011 2.0T Multitronic - INSANE OIL CONSUMPTION!

wizzard2

Well-Known Member
Joined
Nov 19, 2007
Messages
105
Hi Everyone

So I've bought a new car , Audi A4 2011 2.0T Multitronic (44k kms on clock)

Since buying the car I discovered that it uses an insane amount of oil

I don't even have the car two months and probably drove it just under 2000km or there about.
After the first 2-3 weeks the oil light came on and the oil level marker was empty, I threw in a few pints and it showed full again. I filled up last week and it was nearly empty again, I threw in more oil (3 pints) . This can't be normal right? Then I looked in the book and saw it uses about 1ltr every 1000km. I thought to myself WTF. Still not convinced that this is normal so I did some googling and found it to be a common problem that even resulted in a class action suit agains Audi
You can find it here http://www.carcomplaints.com/news/2014/audi-oil-consumption-lawsuit.shtml

Contacted the person I bought the car from and he basically just said contact Audi.Which I did and they said to bring it in and they going to do a oil consumption test. Zero about cost. "Starting to get worried" especially about potential costs.

Has anyone else had this issue? What are your thoughts and what do I do next. Has anyone had the issue and got it fixed if so at what cost?

Thanks

The Funky Tech Guy
 

f2wohf

Honorary Master
Joined
Apr 15, 2014
Messages
15,122
Try to find the Audi Thread in the forum, some people were speaking of this issue in it but with A3s and have dealt with Audi if I remember correctly.
 

Bionic

Senior Member
Joined
Nov 15, 2009
Messages
982
A bit googling and you will find plenty on this. If you out of warranty, you out of luck. Common issue with rings.mine was changed under audi plan. The bill was 37k and perfect now.
 

UrBaN963

Honorary Master
Joined
Jul 27, 2016
Messages
15,539
Was this a gumtree purchase by any chance? 6 year old car with 44k on the clock is plausible, but unlikely. That's less than 8,000km a year...
 

Segg

Expert Member
Joined
Feb 25, 2012
Messages
4,275
Sounds like you need new rings. If its a latent defect get a hold of the Germans, I had an issue with a temperature sensor failing in a gearbox, and they wanted close on 90k to get it replaced! But the Germans overruled Audi SA and made them fix it. Unfortunately I've lost their contact details, so a google search is in order if you want to go this route

(50k KM and just out of motor plan)
 

Niner

Well-Known Member
Joined
Aug 11, 2012
Messages
477
Very common issue for that engine around that year. I had a 2011 A5 with the same engine. I eventually traded it in when I got tired of driving around with 5l of motor oil in my boot.
 

MrMag

Senior Member
Joined
Jun 1, 2009
Messages
703
Hi Everyone

So I've bought a new car , Audi A4 2011 2.0T Multitronic (44k kms on clock)

Since buying the car I discovered that it uses an insane amount of oil

I don't even have the car two months and probably drove it just under 2000km or there about.
After the first 2-3 weeks the oil light came on and the oil level marker was empty, I threw in a few pints and it showed full again. I filled up last week and it was nearly empty again, I threw in more oil (3 pints) . This can't be normal right? Then I looked in the book and saw it uses about 1ltr every 1000km. I thought to myself WTF. Still not convinced that this is normal so I did some googling and found it to be a common problem that even resulted in a class action suit agains Audi
You can find it here http://www.carcomplaints.com/news/2014/audi-oil-consumption-lawsuit.shtml

Contacted the person I bought the car from and he basically just said contact Audi.Which I did and they said to bring it in and they going to do a oil consumption test. Zero about cost. "Starting to get worried" especially about potential costs.

Has anyone else had this issue? What are your thoughts and what do I do next. Has anyone had the issue and got it fixed if so at what cost?

Thanks

The Funky Tech Guy[(It's not Fokkin New why not say 2nd Hand)
 

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
Messages
21,783
Normal for VAG cars to use this much oil :p

On a serious note take it to audi to have it sorted, common issue with these engines.
 

Supersonicbaron

Senior Member
Joined
Jan 1, 2013
Messages
712
Hi Everyone

So I've bought a new car , Audi A4 2011 2.0T Multitronic (44k kms on clock)

Since buying the car I discovered that it uses an insane amount of oil

I don't even have the car two months and probably drove it just under 2000km or there about.
After the first 2-3 weeks the oil light came on and the oil level marker was empty, I threw in a few pints and it showed full again. I filled up last week and it was nearly empty again, I threw in more oil (3 pints) . This can't be normal right? Then I looked in the book and saw it uses about 1ltr every 1000km. I thought to myself WTF. Still not convinced that this is normal so I did some googling and found it to be a common problem that even resulted in a class action suit agains Audi
You can find it here http://www.carcomplaints.com/news/2014/audi-oil-consumption-lawsuit.shtml

Contacted the person I bought the car from and he basically just said contact Audi.Which I did and they said to bring it in and they going to do a oil consumption test. Zero about cost. "Starting to get worried" especially about potential costs.

Has anyone else had this issue? What are your thoughts and what do I do next. Has anyone had the issue and got it fixed if so at what cost?

Thanks

The Funky Tech Guy

I've had the same issue with my A4 (someone linked the Audi thread, my story and others like it are there)

Basically a new bottom end internal (minus block) luckily the car was still under motorplan, the bill was about R58K if I remember correctly.

High oil consumption started around 60K kms. There is a fault with those engines A4/A5, I think it's from model year 2010/2012 - well documented on the internet.

I still have mine, going on 108 000kms now, haven't had any issues
 

wizzard2

Well-Known Member
Joined
Nov 19, 2007
Messages
105
Was this a gumtree purchase by any chance? 6 year old car with 44k on the clock is plausible, but unlikely. That's less than 8,000km a year...

Actually bought it from a reputable dealer, Nissan Milnerton.
 

wizzard2

Well-Known Member
Joined
Nov 19, 2007
Messages
105
I'm going to book it with Audi to have the oil test done. Been monitoring and tracking my oil consumption since I posted and its definitely less than 1000 km since the last time I had to top up.

There is no way I can spend that amount of money on a car I just recently bought so Im either gonna have to live with it OR fight it out with Audi.
Going to google any German contacts as well but wont do anything until that Audi test.
Reading through that other thread now as well

Thanks for all your suggestions guys.
 

Gnome

Executive Member
Joined
Sep 19, 2005
Messages
6,366
Isn't high oil usage normal for all vehicles made by Audi?
 

wizzard2

Well-Known Member
Joined
Nov 19, 2007
Messages
105
So 2 weeks ago I booked my car in at Audi for the for the whole day to do an oil consumption test.

I get there the afternoon and they tell me they weren't able to do the oil consumption test because they couldn't update the software due to it complaining about an oil seal. So they charged me almost R5000 to have this installed. Only then can they do the oil consumption test.
My gut tells me they bull****ting me but how am I suppose to know.

The car today only has 48000km on it and I've only had it 5/6 months. The dealership says its out of service (in time/duration, not mileage) and says it will be an issue.
I really don't know what to do.
I'm thinking, pay the car off, take the 50k loss and get rid of it, the alternative is to the oil separator thing, get it serviced , then oil consumption test and then fix all the "pre-requisite stuff" before they finally tell me to do pistons and all that crap and by that time I'm going to be worse off if Audi doesn't foot the bill. I could take it to court but me vs such a big company may just make me even more broke and I doubt my legalwise is going to be any help here.

Wish an SA forum or someone could start a class action suit similar to the US one

What do I do?
 

upup

Executive Member
Joined
Jun 1, 2009
Messages
7,712
Get a quote from other shops, for replacing your cars rings
 

StrontiumDog

Honorary Master
Joined
Sep 2, 2006
Messages
10,485
I have some questions first:
-Surely Nissan Milnerton need to address this under the CPA? Sounds like they want you to waste time and once 6 months is passed it's not their problem any longer?
-Why did you wait 4 months after knowing this was an issue before taking it for the oil consumption test?
-Which Audi dealership is telling you that you need to pay 5k for an oil separator thingy?

Contact details for Audi SA: http://www.audi.co.za/za/web/en.html#layer=/za/web/en/layers/contact-details.html

You can call them first, they might ask you to put everything in an email and send it to them. After that they seem to prefer doing everything over the phone which can be annoying as you have nothing in writing :p

Note, they sometimes take long to get back to you.
 

wizzard2

Well-Known Member
Joined
Nov 19, 2007
Messages
105
I have some questions first:
-Surely Nissan Milnerton need to address this under the CPA? Sounds like they want you to waste time and once 6 months is passed it's not their problem any longer?
-Why did you wait 4 months after knowing this was an issue before taking it for the oil consumption test?
-Which Audi dealership is telling you that you need to pay 5k for an oil separator thingy?

Contact details for Audi SA: http://www.audi.co.za/za/web/en.html#layer=/za/web/en/layers/contact-details.html

You can call them first, they might ask you to put everything in an email and send it to them. After that they seem to prefer doing everything over the phone which can be annoying as you have nothing in writing :p

Note, they sometimes take long to get back to you.


I didnt know that I had the option of CPA. I sent the below mail to the Nissan sales man about 2months after I bought the car, he basically just said I need to go to Audi.
mail1.jpg

He responded with:

mail2.JPG

Why I waited - Procrastination and having other life issues consume the bulk of my time. Wish I acted immediatly.

The Audi in Cape Town : Waterfront.

Im going to book it for a service to bring the car back into "up to date service"
Im not quite sure what I should do about the oil seperator thingy, I feel like If Im to persue this then Im sort of forced to do this.

This morning I sent The Nissan salesman a mail updating him on the issue and asking if they able to assist. The 24th of this month will be exactly 6months since I took delivery of the car.
Wish I knew about the CPA option sooner. Probably too late now.
 
Last edited:

Adenoid Hynkel

Expert Member
Joined
Oct 15, 2008
Messages
4,415
That Nissan dealer sold you that car with that issue. It's not something that happens the next day. This oil problem creeps up gradually. They should cover the costs if Audi doesn't foot the bill.

But speak to Audi SA. Out of 4 cases that I know of they covered the repairs. After that your engine will run happily for many miles to come.

Don't waste time though, contact Audi SA and threaten that Nissan dealership with the ombudsman.
 
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