BAD Openweb Service!

i just want 2 say thanx 2 MrBEEP and his team my account is finaly up and running... there was some problems on my side and some on there side that made the account creation take a bit longer than normal.
 
Jip I am sick and tired of having to mail the whole office at openweb and fax to there number and 2 days later still not a word from them.
I Paid a axxess account and openweb on the same time half an hour later I am surfing lekker with axxess yet nothing after 2 day's from openweb.
 
Hey Guys

Kindly email me directly on [email protected]

I will check where the signup process for you guys went wrong.
Our average signup time is about 20 minutes after receiving proof of payment, and I monitor these stats closely!


CrzWaco said:
Jip I am sick and tired of having to mail the whole office at openweb and fax to there number and 2 days later still not a word from them.
I Paid a axxess account and openweb on the same time half an hour later I am surfing lekker with axxess yet nothing after 2 day's from openweb.
Click to expand...
 
Some people must just have bad Luck it seems..

I applied for mine and in less than half an hour was all up and working, so can't complain about the serice yet, thats for sure..
 
is the problem with is or openweb ? I cannot even browse websites takes 5mins to load a page. Telkom account works perfectly
 
jeppe777 said:
is the problem with is or openweb ? I cannot even browse websites takes 5mins to load a page. Telkom account works perfectly
Click to expand...

i'm having weird problems with IS as well since earlier this evening...

can't ping, ssh nor FTP to a specific server, yet can access it via http!

also random sites timing out etc....

-r
 
2 of my friends that have a VPN connection has trouble with css servers and lag issues (extreme choke and 100-120 ping) but if they run with local (routesentry) it works perfectly. Wonder what causes this?
 
Btw I hope Openweb's 2009 goals include improving their service/customer support as from what I hear it is definitely lacking a bit.
 
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