Belhar Fiber

[donougdm]

My slimbox already up. Cant wait

 

[Chaoticelf]

They need to update their GIS. This usually gets done as splitter boundaries are audited, quality approved and signed off. I am surpised that Belhar Openserve fibre only in pre-order stage, not yet live, and a techie calls u for installation.....strange

Yeah I found it weird as well. Since the area is still in rollout phase but its very concerning that I got a call for a Durban address

 

[Chaoticelf]

My slimbox already up. Cant wait

Just checked mine and its not up yet so will have to wait

 

[neoassasin]

They stuck that big ugly box on the wall of our house close to the roof.

 

[donougdm]

Just checked mine and its not up yet so will have to wait

Check to see if u can see if their are boxes up at any of the neighbors in the street. U can then also verify, input your adress on openserve website coverage map. Its should show graded purple...in progress...pre order

 

[donougdm]

Home | Openserve

Connect your home, business, estate and your customers

openserve.co.za

 

[donougdm]

They stuck that big ugly box on the wall of our house close to the roof.

Is this the box mounted against your wall? Very strange. Sometimes they use combination of slimboxes (aerial, pole mounted) or boundary box in front of your house/wall. Can you post a picture of the box against your wall?

 

[donougdm]

Just checked mine and its not up yet so will have to wait

check also if the fibre has been strung at your telephone pole where they leave a loop/coiled. then it goes to the next pole and the next....there should be existing telephone cable, as well as fibre cable running in parallel

 

[neoassasin]

Is this the box mounted against your wall? Very strange. Sometimes they use combination of slimboxes (aerial, pole mounted) or boundary box in front of your house/wall. Can you post a picture of the box against your wall?

It looks like that box. I’ll take a pic of the box when I get home. Like I said it’s on the side of the wall close to the roof. They installed it two weeks back. I think they put it there because we don’t have a phone pole in our yard.

 

[Chaoticelf]

check also if the fibre has been strung at your telephone pole where they leave a loop/coiled. then it goes to the next pole and the next....there should be existing telephone cable, as well as fibre cable running in parallel

Looped cable was there yesterday and when I checked now the looped cable is missing so not sure what happened since its in the neighbors yard

 

[donougdm]

Looped cable was there yesterday and when I checked now the looped cable is missing so not sure what happened since its in the neighbors yard

Do u have your own pole in your backyard or is it in neighbor yard directly opposite your backyard? Do u have am existing telephone cable. Where does it come from? Best way is to check on ghe link to see if u covered. Let me know

 

[Chaoticelf]

Do u have your own pole in your backyard or is it in neighbor yard directly opposite your backyard? Do u have am existing telephone cable. Where does it come from? Best way is to check on ghe link to see if u covered. Let me know

Pole is in neighbors yard and we had an existing line from that pole to our house. when checking on the site provided it is in purple by my address

 

[donougdm]

Pole is in neighbors yard and we had an existing line from that pole to our house. when checking on the site provided it is in purple by my address

So u covered and can pre order. They will take a dropdown fibre from neighbor pole to your house

 

[Chaoticelf]

So u covered and can pre order. They will take a dropdown fibre from neighbor pole to your house

This I understand cause I pre-ordered but then this whole fiasco happened with the incorrect address

 

[neoassasin]

It looks like that box. I’ll take a pic of the box when I get home. Like I said it’s on the side of the wall close to the roof. They installed it two weeks back. I think they put it there because we don’t have a phone pole in our yard.

This is the box

 

[Chaoticelf]

This is the box

That's not cool, hope they asked permission before doing it

 

[Chaoticelf]

So guess what just happened now. The contractors pulled the Fibre cables off the poles so it seems that I won't be able to get Openserve Fibre

 

[donougdm]

So guess what just happened now. The contractors pulled the Fibre cables off the poles so it seems that I won't be able to get Openserve Fibre

And the box? Follow the cable route going into the box

 

[donougdm]

And the box? Follow the cable route going into the box

why did you not speak to them and ask them what they are doing?

 

[donougdm]

This is the box

does your home telephone follow the same route