BitCo Consumer Review

[cavman]

Wow great to have Bitco back up and running here! was getting alittle worried

Hey Mike, i'm really curious if you guys wouldn't be able to conduct a re-site survey at my place?
the reason i ask is that a couple days ago i was browsing through my documents and found a screenshot of the coverage map i saved not long before the site survey was done here, so now i got curious if any new towers had been put up since my survey and looking at the screenshot to the current coverage map theres 2 new high sites!! but how could i know if those were there when my site survey was done? while i looked at the date of the screen and crossed checked the date with some pics i took when they did the site survey and found they were 15 days apart!?! Now i'm REALLY itching for another test to see if i can finally ditch 'ol terribly slow iBurst!!!!

Screen shot (old coverage map when the circles were still dark blue)

Current Coverage!!

 

[ReDeeMer]

Ok so there is light at the end of the tunnel
Awesome !

Welcome Back Mike

glad to see we have someone we can talk directly with again

 

[BitCo]

[/IMG]

here is the download speed. Nothing else is running at moment. Pls tell me what is the official throttle value on a 5mbps line and also on a 10mbps line just incase I might consider upgrading. tx

Hi Blackmax,

On our 5Mbps line wont get throttled to less than 2Mbps and our 10Mbps line wont get throttled to less than 5Mbps.

Hope that helps, feel free to PM us if you need anymore info.

Jarryd

 

[Sparky_za]

Quick one as it was mentioned before, what is the process should we want to upgrade our line, and how long does that process usually take?

 

[JV_011_]

Quick one as it was mentioned before, what is the process should we want to upgrade our line, and how long does that process usually take?

Also: what if i want to test a 10MB line from a 5MB before i upgrade. Can this be done ?

 

[koeksGHT]

Also: what if i want to test a 10MB line from a 5MB before i upgrade. Can this be done ?

This, may upgrade year end depending on if I get an increase

 

[JohnJuniorV3]

Okay so Mike from Bitco contacted me, and for the first time in like a month a spoke to someone from their side that can actually see there's problem, apparently the high site I'm connected too has a large amount of radio interference from illegal operators, and thats whats causing the packet loss, so they're going to change the frequency of my equipment or alternatively move me to a different high site, glad you're back Bitco

My issue still exists. I have provided them with video footage of gameplay, and you can see exactly what happens. Still haven't heard a word in around 2-3 weeks.

 

[BitCo]

Wow great to have Bitco back up and running here! was getting alittle worried

Hey Mike, i'm really curious if you guys wouldn't be able to conduct a re-site survey at my place?
the reason i ask is that a couple days ago i was browsing through my documents and found a screenshot of the coverage map i saved not long before the site survey was done here, so now i got curious if any new towers had been put up since my survey and looking at the screenshot to the current coverage map theres 2 new high sites!! but how could i know if those were there when my site survey was done? while i looked at the date of the screen and crossed checked the date with some pics i took when they did the site survey and found they were 15 days apart!?! Now i'm REALLY itching for another test to see if i can finally ditch 'ol terribly slow iBurst!!!!

Screen shot (old coverage map when the circles were still dark blue)

Current Coverage!!

Hi Cavman,

i have sent you a PM regarding your requirement for re-survey

Mike

 

[BitCo]

This, may upgrade year end depending on if I get an increase

Will be well worth it

Mike

 

[BitCo]

My issue still exists. I have provided them with video footage of gameplay, and you can see exactly what happens. Still haven't heard a word in around 2-3 weeks.

i have just sent you a PM

Mike

 

[No-Rules]

Will be well worth it

Mike

Upgrading is not the solution to the problem for everyone. The problem is not receiving the service that I'm currently paying for and signed up for.

 

[Blackmax]

Hi Blackmax,

On our 5Mbps line wont get throttled to less than 2Mbps and our 10Mbps line wont get throttled to less than 5Mbps.

Hope that helps, feel free to PM us if you need anymore info.

Jarryd

ok so let me just quantify what your saying, on a 5mbps line when throttled, it drops to below 50% but on a 10mbps line the link doesnt drop below 50%? So it seems to me that Bitco is nudging consumers to rather go for the 10 mbps?

Doesnt seem right to me, anyway someone else from Bitco is contradicting what your saying. Here is an exact copy from our corespondence (sorry its in Afrikaans) - his reply to basicly the same question...


Die link spoed verlaag na 2Mbps gedurende die throttle periode. Die gewone download spoed vir 5Mbps is ongeveer 568 KB/s so op 2Mbps hoort dit omtrent 227 KB/s te wees.

Die 10Mbps link spoed throttle na 5Mbps toe, so jou download spoed sal nooit minder as 568 KB/s wees op die pakket nie. En gedurende gewone usage sal dit 1.13MB/s wees.


If a 10 meg line throttles to 5 meg then the speed should be 625 kb/s.

 

[rtzouves]

If a 10 meg line throttles to 5 meg then the speed should be 625 kb/s.

Remember to take into account overheads, a safe bet would be 10% as overheads therefore the real world speed you would experience doing a speed test from your desktop would be roughly 562 KB/s.

 

[Gezza]

Getting terrible gaming pings now

 

[Murmaider]

Getting terrible gaming pings now

Same here, I eventually just quit and went out for breakfast.

 

[JohnJuniorV3]

Time to test Bitco in this electrifying storm So far, so good.. Well done Bitco! Couldn't be happier

 

[TheShadow]

hope my aerial survived the hail. will know once it's activated.

 

[MRauties]

Hi guys,

First time poster on this forum...
I have heared of Bitco from a few co workers who has it, and they say its awesome... Now my question, I live in Valhalla Pretoria. From where would they get LOS in this region.? And yes I have neighbours with a billion trees

 

[Pitbull]

Hi guys,

First time poster on this forum...
I have heared of Bitco from a few co workers who has it, and they say its awesome... Now my question, I live in Valhalla Pretoria. From where would they get LOS in this region.? And yes I have neighbours with a billion trees

Think it's towards the Voortrekker Monument. Should be north east from you. Check the Coverage map. Should be in the middle of the circle servicing your area

 

[BitCo]

ok so let me just quantify what your saying, on a 5mbps line when throttled, it drops to below 50% but on a 10mbps line the link doesnt drop below 50%? So it seems to me that Bitco is nudging consumers to rather go for the 10 mbps?

Doesnt seem right to me, anyway someone else from Bitco is contradicting what your saying. Here is an exact copy from our corespondence (sorry its in Afrikaans) - his reply to basicly the same question...


Die link spoed verlaag na 2Mbps gedurende die throttle periode. Die gewone download spoed vir 5Mbps is ongeveer 568 KB/s so op 2Mbps hoort dit omtrent 227 KB/s te wees.

Die 10Mbps link spoed throttle na 5Mbps toe, so jou download spoed sal nooit minder as 568 KB/s wees op die pakket nie. En gedurende gewone usage sal dit 1.13MB/s wees.


If a 10 meg line throttles to 5 meg then the speed should be 625 kb/s.

Hi Blackmax,

as mentioned in one of my previous posts we are always working to optimize our Home broadband offering and our current FUP is under review

I will post an update towards the end of this week regarding tweaks to the FUP

Regards,