I got my Blackberry 8520 this weekend from Vodacom.
ABSOLUTELY SHOCKED at how S.L.O.W. it is compared to what I experienced on MTN.
Staff at Vodacom 155 call center known only 2 solutions to "fix the slow BIS problem".
1) Please dial *111# to re-register for BIS
2) Hard boot the phone by taking out the battery while the phone is on.
No use phoning them for help. I would recommend that if you are with Vodacom you DON'T get a Blackberry. I hate Vodacom I hate Vodacom I hate Vodacom BIS (Blackberry Internet Service) - I want to use the words Vodacom and SLOW and Blackberry Curve 8520 and Vodacom Contract and pathetic service from Vodacom and Vodacom is the slowest network on earth when it comes to browsing on BIS with Blackberry as often as I can on the internet because I want Google to scan these messages and whenever a new customer search for reviews on a Blackberry cellphone in South Africa, I hope these threads come up first, together with all the lovely complaints on HelloPeter before they actually get to the reviews.
People must know how pathetic it is to own a Blackberry with BIS and be tied into a contract with Vodacom with a call center that has no clue and a company that won't acknowledge that they're offering a non-working service and then have the cheek to launch a massive marketing campaign where they offer the phone for cheap to everyone, while they can't even service their existing customers.
I'm also posting as many positive messages on the net as I can for MTN and Blackberry with BIS. Because Blackberry phones are amazing on MTN with BIS - it's like a dream to use them on MTN!!!!!!! I love MTN I love MTN!
I'm going to pay for Google AdWords for 1 week so that my link will come up on top of Google searches in SA for Blackberry BIS on Vodacom and I'm going to tell the world, everyone that clicks on the link, about the poor service we getting and I'll recommend and link to wonderful specials for Blackberries on MTNdirect.co.za. I have a couple of Google Adword vouchers that I got in the newspaper so I'll get at least 1000 clicks out of them - so on a R149 contract Vodacom will hopefully loose out on R149000 per month and hopefully that money will all go to MTN!!!!!!!!!!!!!!!!! Screw you Vodacom!