BMW Fraud?

  • Thread starter Thread starter Former member 61586
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Warranty and maintenance plan kicks in from date of purchase.


I think that OP got royally screwed, and perhaps the dealership "sold" the car earlier ( to activate plan) to meet sales targets.


Get a lawyer, name and shame.
 
R13... said:
Don't sound right I know someone who got 15K off his BM because the vehicle's motor plan was active for a month prior to him taking ownership
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No discount was given. Car was sold as brand new. Apparently had zero mileage on as well. The maintenance plan already being activated was at no time disclosed and in fact wilfully hidden as the maintenance/service book in the car had the start and end dates of the maintenance plan written in by hand as what the client thought they are supposed to be and not dates that BMW has on their systems. So prior activation dates were wilfully withheld.
 
ambroseg1 said:
No discount was given. Car was sold as brand new. Apparently had zero mileage on as well. The maintenance plan already being activated was at no time disclosed and in fact wilfully hidden as the maintenance/service book in the car had the start and end dates of the maintenance plan written in by hand as what the client thought they are supposed to be and not dates that BMW has on their systems. So prior activation dates were wilfully withheld.
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Sounds like fraud to me...
 
junni said:
Maintenance or Service plans to my understanding works as follow i.e. 5yrs/100000km. When you service your car as per your dates above say 28 March 2012, then the maintenance plan works from that date etc. It also depends if you reached the kilometers before the 5yrs is up. The 5yrs/100000km means which ever comes first. You can service your car up to 100000km with the 5yrs but if you exceed the kilometers than it expires even before the 5yrs has been reach. Hope this helps. Also read the maintenance/service book.
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Are you in the wrong thread?
 
SinghDude said:
Warranty and maintenance plan kicks in from date of purchase.


I think that OP got royally screwed, and perhaps the dealership "sold" the car earlier ( to activate plan) to meet sales targets.


Get a lawyer, name and shame.
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Think it will cost him more in lawyer fees than the cost of 3 months of maintenance plan. The dealer knows this very well, hence the middle finger they are showing him.

Name and shame is done in the first post. Sovereign BMW in Bloemfontein. And if this is in fact, standard company wide practice, then BMW as a whole.
 
ambroseg1 said:
Think it will cost him more in lawyer fees than the cost of 3 months of maintenance plan. The dealer knows this very well, hence the middle finger they are showing him.

Name and shame is done in the first post. Sovereign BMW in Bloemfontein. And if this is in fact, standard company wide practice, then BMW as a whole.
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It is fraud, a judge will possible award in his favour, including cost of legal.
 
This actually might be true.
What i have found is, when buying a car, these deals are rare to find.
The dealer is selling a brand new car (100km) at less than 10-20% of new price, but the only catch is the motorplan has already been activated. And they have to sell it as it is costing them to keep it on the floor.
Could be that someone ordered the car and never take delivery....
 
ambroseg1 said:
Think it will cost him more in lawyer fees than the cost of 3 months of maintenance plan. The dealer knows this very well, hence the middle finger they are showing him.

Name and shame is done in the first post. Sovereign BMW in Bloemfontein. And if this is in fact, standard company wide practice, then BMW as a whole.
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Motoring ombudsman.
 
SinghDude said:
It is fraud, a judge will possible award in his favour, including cost of legal.
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Possible is the important word there. If not, he gets screwed with 3 months maintenance plan, and has legal costs.

But I will pass on your advice. Perhaps the legal route is something he MUST consider just as a point of principle.
 
Gladian said:
There is a term for this (can't remember now), but the dealer shows the car as sold in order to make target. It is at that stage that the motor plan starts, although the car has not been sold. This is often the case if they run specials to get rid of vehicles like this. And if you want to be 100% technically correct, cars like those aren't 'new' cars when they get sold to the owner, but rather 'second hand'. This is an old trick of the trade...
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Yep.. old man got a C200 for mom this way. C200, 17kms on the clock, R580k configuration price, bought for R499k. Used car side at Mercedes Centurion.
 
F1 Fan said:
Agree...no way it can be from when the factory sells the car to the dealer, some cars take months to sell.
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True.

When I bought the wifey her golf, it asked me to service the car 2 months prior to the 1st full year of ownership.

VW fixed the error immediately after contacting them.
 
ambroseg1 said:
Anybody with a BMW (bought brand new) that can check their maintenance plan details and if they correspond? As per BMW South Africa's feedback to the client, this practice is the norm.
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I bought my BMW brand new - had a service done at 4 years 11 months.

Motorplan expired in January this year... exactly 5 years from date of purchase.
 
If standard practice, then your boss should have been informed accordingly as 3 months is a long time. Had he been informed of this he would have had the opportunity to negotiate the price of the vehicle down which is why they kept silent about it. Hopefully he lawyers up. I hate the stealerships!
 
requiem said:
I bought my BMW brand new - had a service done at 4 years 11 months.

Motorplan expired in January this year... exactly 5 years from date of purchase.
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May I ask, did you buy a BMW they had in stock, or did they have to order it for you?
 
muazzamb said:
If standard practice, then your boss should have been informed accordingly as 3 months is a long time. Had he been informed of this he would have had the opportunity to negotiate the price of the vehicle down which is why they kept silent about it. Hopefully he lawyers up. I hate the stealerships!
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Well interestingly, when confronted with all these facts now, the dealer made reference to a good trade in value they gave him on the deal. That is apparently the "discount". They mention this now. 4 years down the line. At time of sale, NONE of this was mentioned. And to add insult to injury, the trade in they offered him at the time, wasn't even highest he was offered as he was offered higher by other dealers.

But yeah....mention it now as if it was something special on a deal 4 years back, all as a disguise to cover up blatant fraud. Zero ethics and morals.
 
So drive the car harder/faster/further and take it for it's service in March?

Would the car even have hit it's service period by the end of June anyway?
 
SauRoNZA said:
So drive the car harder/faster/further and take it for it's service in March?

Would the car even have hit it's service period by the end of June anyway?
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No offense, but this is the silliest most useless advice you could have given. Do you know what a maintenance plan is?
 
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