Soul Assassin
Honorary Master
- Joined
- Mar 27, 2006
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Since we kind of hijacked the Unotelly thread I thought I would start this one.
It's frustrating for the service to be down but a DDoS attack isn't their fault and they at least gave everyone 1 month free to aplogise.
This is what they had to say about the matter:
The part in bold is my favourite
It's frustrating for the service to be down but a DDoS attack isn't their fault and they at least gave everyone 1 month free to aplogise.
This is what they had to say about the matter:
Thank you everyone!
Thanks all of you for sticking with us, it has been quite the weekend.
So /u/zippy-borderless and I (The primary nerds behind borderless) and /u/mchamp55 (our operations manager) all decided this would be a good weekend to take our families camping and get unplugged a bit. Then /u/Nicolau4 (The guy most likely to reply to support@) decided it would be a good weekend to head over to Vancouver with his wife as well!
The bad guys could not have picked a "better" weekend to pull this crap.
Nothing like waking up at 5am to my phone going mad and echoing throughout a trailer while trying not to wake the snoring 6 year old that crawled in with the wife and I a few hours earlier. Then tethering my laptop to my cell phone and hoping the signal holds. For a few hours yesterday I was literally working from a picnic table with my computer and phone plugged into a small generator we had borrowed lol.
So what are we doing to avoid this in the future? Distribution... Wide distribution. We are spinning up DNS servers in more places, and moving our account and recipe systems on to networks that can absorb massive DDoS attacks. Once we are done this later this week, you will have many DNS options and the bad guys would have to hit us with Thor's own hammer to take the service down.
Again, we apologize to everyone for not properly anticipating how ****ty script kiddies can be. We were so focused on getting new regions spun up and getting the recipe system out that we failed to do some basic housekeeping. Lesson learned.
Chris
The part in bold is my favourite