Buffalo couriers

ahf said:
Update from Buffalo: Please refer to my posting #149 think I was spot on.

Good day, although your parcel has cleared through customs, the Customs Border Control Unit have stopped this consignment for a routine physical inspection. A consignment is made up of bags, on average between 14 – 25 bags, which may consist of about 800 – 1000 smaller parcels and your parcel is one of them. Our clearing agents are in the process of submitting the documents required in order to get the consignment released and we will advise as soon as we have any further feedback. Unfortunately the inspection can take ±10 - 15 days to complete, so delivery of your parcel will be delayed until we receive the release from Customs.We thank you for your patience and understanding.
Click to expand...

Today is day 14 (or 10 business days) so hopefully by the end of this week or early next week we will see some movement.

Thanks for the updates. We were just unlucky with the batch
 
I've had more issues with Fastway couriers than with Buffalo tbh. Buffalo uses Fastway and they're not fast at all
 
ahf said:
Update from Buffalo: Please refer to my posting #149 think I was spot on.

Good day, although your parcel has cleared through customs, the Customs Border Control Unit have stopped this consignment for a routine physical inspection. A consignment is made up of bags, on average between 14 – 25 bags, which may consist of about 800 – 1000 smaller parcels and your parcel is one of them. Our clearing agents are in the process of submitting the documents required in order to get the consignment released and we will advise as soon as we have any further feedback. Unfortunately the inspection can take ±10 - 15 days to complete, so delivery of your parcel will be delayed until we receive the release from Customs.We thank you for your patience and understanding.
Click to expand...
I think they need to hire a customer relations person there... we all understand stuff like this happens. What pisses everyone off is their radio silence... you can probably stop 95% of complaints by just giving your customers updates.
 
albe said:
I think they need to hire a customer relations person there... we all understand stuff like this happens. What pisses everyone off is their radio silence... you can probably stop 95% of complaints by just giving your customers updates.
Click to expand...
Agreed 100%
 
It is just me or is 17track useless to use for buffalo tracking...

On 17track:
Code: 
Origin - Tracking consuming: 79 ms
2021-08-28 20:43 In transit
2021-08-28 15:09 Scanned in at SA warehouse:[Airport DC]
2021-08-26 22:10 cleared
2021-08-26 21:40 Arrival South Africa customs
2021-08-25 04:50 Int'l shipping
2021-08-23 16:00 Awaiting departure confirmation
2021-08-22 19:25 CN Outbound
2021-08-22 17:20

But on the buffalo website:
Code: 
Sending time：2021-08-20     
2021-09-03 10:37(GMT+2) Friday We have experienced a problem with your parcel which is currently under query at our depot.
2021-09-03 08:29(GMT+2) Friday We have experienced a problem with your parcel which is currently under query at our depot.
2021-09-02 16:15(GMT+2) Thursday The parcel has been left in the North Bay and will be delivered on the next scheduled delivery.
2021-09-02 15:44(GMT+2) Thursday Unable to Deliver We are currently unable to effect delivery.
2021-09-02 08:30(GMT+2) Thursday Onboard the parcel is onboard the Courier vehicle.
2021-09-02 04:05(GMT+2) Thursday Your parcel has been received in the Cape Town depot.
2021-08-31 15:29(GMT+2) Tuesday Your parcel is currently in transit between our 'Johannesburg' and 'Cape Town' depots.
2021-08-31 13:27(GMT+2) Tuesday Your parcel was picked up.
2021-08-28 14:43(GMT+2) Saturday In transit
2021-08-28 09:09(GMT+2) Saturday Scanned in at SA warehouse:[Airport DC]
2021-08-26 16:10(GMT+2) Thursday cleared
2021-08-26 15:40(GMT+2) Thursday Arrival South Africa customs
2021-08-25 04:50(GMT+8) Wednesday Int'l shipping
2021-08-23 16:00(GMT+8) Monday Awaiting departure confirmation
2021-08-22 19:25(GMT+8) Sunday CN Outbound
2021-08-22 17:20(GMT+8) Sunday Scanned in at Buffalo China warehouse: [Shenzhen]
2021-08-20 12:42(GMT+8) Friday Order confirmed with supplier

So much better. Is there perhaps a better tracking aggregator anyone else is using?
 
Tinuva said:
It is just me or is 17track useless to use for buffalo tracking...

On 17track:
Code: 
Origin - Tracking consuming: 79 ms
2021-08-28 20:43 In transit
2021-08-28 15:09 Scanned in at SA warehouse:[Airport DC]
2021-08-26 22:10 cleared
2021-08-26 21:40 Arrival South Africa customs
2021-08-25 04:50 Int'l shipping
2021-08-23 16:00 Awaiting departure confirmation
2021-08-22 19:25 CN Outbound
2021-08-22 17:20

But on the buffalo website:
Code: 
Sending time：2021-08-20 
2021-09-03 10:37(GMT+2) Friday We have experienced a problem with your parcel which is currently under query at our depot.
2021-09-03 08:29(GMT+2) Friday We have experienced a problem with your parcel which is currently under query at our depot.
2021-09-02 16:15(GMT+2) Thursday The parcel has been left in the North Bay and will be delivered on the next scheduled delivery.
2021-09-02 15:44(GMT+2) Thursday Unable to Deliver We are currently unable to effect delivery.
2021-09-02 08:30(GMT+2) Thursday Onboard the parcel is onboard the Courier vehicle.
2021-09-02 04:05(GMT+2) Thursday Your parcel has been received in the Cape Town depot.
2021-08-31 15:29(GMT+2) Tuesday Your parcel is currently in transit between our 'Johannesburg' and 'Cape Town' depots.
2021-08-31 13:27(GMT+2) Tuesday Your parcel was picked up.
2021-08-28 14:43(GMT+2) Saturday In transit
2021-08-28 09:09(GMT+2) Saturday Scanned in at SA warehouse:[Airport DC]
2021-08-26 16:10(GMT+2) Thursday cleared
2021-08-26 15:40(GMT+2) Thursday Arrival South Africa customs
2021-08-25 04:50(GMT+8) Wednesday Int'l shipping
2021-08-23 16:00(GMT+8) Monday Awaiting departure confirmation
2021-08-22 19:25(GMT+8) Sunday CN Outbound
2021-08-22 17:20(GMT+8) Sunday Scanned in at Buffalo China warehouse: [Shenzhen]
2021-08-20 12:42(GMT+8) Friday Order confirmed with supplier

So much better. Is there perhaps a better tracking aggregator anyone else is using?
Click to expand...
Why do you need an aggregator? Just use the Buffalo tracker
 
@Speedster I bought items from Aliexpress and that seller ships via Yanwen but it ends up with Buffalo Logistics
@Tinuva which Buffalo website did you used? Thanks
 
Speedster said:
Why do you need an aggregator? Just use the Buffalo tracker
Click to expand...
Because I use it to integrate into Home Assistant.
Also, it allows me to track packages from all different couriers in one place, it makes life easier when multiple packages on the go. The only thing it doesn't have is takealot because they are :****:
 
Tinuva said:
Because I use it to integrate into Home Assistant.
Also, it allows me to track packages from all different couriers in one place, it makes life easier when multiple packages on the go. The only thing it doesn't have is takealot because they are :****:
Click to expand...
There's aftership too (https://www.home-assistant.io/integrations/aftership/) but it doesn't look like they do Buffalo

What do you use HA for? Could a visualping notification work?
 
Tinuva said:
It is just me or is 17track useless to use for buffalo tracking...

On 17track:
Code: 
Origin - Tracking consuming: 79 ms
2021-08-28 20:43 In transit
2021-08-28 15:09 Scanned in at SA warehouse:[Airport DC]
2021-08-26 22:10 cleared
2021-08-26 21:40 Arrival South Africa customs
2021-08-25 04:50 Int'l shipping
2021-08-23 16:00 Awaiting departure confirmation
2021-08-22 19:25 CN Outbound
2021-08-22 17:20

But on the buffalo website:
Code: 
Sending time：2021-08-20    
2021-09-03 10:37(GMT+2) Friday We have experienced a problem with your parcel which is currently under query at our depot.
2021-09-03 08:29(GMT+2) Friday We have experienced a problem with your parcel which is currently under query at our depot.
2021-09-02 16:15(GMT+2) Thursday The parcel has been left in the North Bay and will be delivered on the next scheduled delivery.
2021-09-02 15:44(GMT+2) Thursday Unable to Deliver We are currently unable to effect delivery.
2021-09-02 08:30(GMT+2) Thursday Onboard the parcel is onboard the Courier vehicle.
2021-09-02 04:05(GMT+2) Thursday Your parcel has been received in the Cape Town depot.
2021-08-31 15:29(GMT+2) Tuesday Your parcel is currently in transit between our 'Johannesburg' and 'Cape Town' depots.
2021-08-31 13:27(GMT+2) Tuesday Your parcel was picked up.
2021-08-28 14:43(GMT+2) Saturday In transit
2021-08-28 09:09(GMT+2) Saturday Scanned in at SA warehouse:[Airport DC]
2021-08-26 16:10(GMT+2) Thursday cleared
2021-08-26 15:40(GMT+2) Thursday Arrival South Africa customs
2021-08-25 04:50(GMT+8) Wednesday Int'l shipping
2021-08-23 16:00(GMT+8) Monday Awaiting departure confirmation
2021-08-22 19:25(GMT+8) Sunday CN Outbound
2021-08-22 17:20(GMT+8) Sunday Scanned in at Buffalo China warehouse: [Shenzhen]
2021-08-20 12:42(GMT+8) Friday Order confirmed with supplier

So much better. Is there perhaps a better tracking aggregator anyone else is using?
Click to expand...
I usually use aftership
 
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