C-Fibre billing issues

KamikaZe_88

Well-Known Member
Joined
Aug 8, 2009
Messages
174
Reaction score
17
Is anyone after a year, having any billing issues with C-fibre?

I signed up for a 24 month contract 20/20 mbps @ R899pm last year. On 7th July this year I received a statement of R1117.47!!

So I phoned cell c the next morning to ask what the hell this is, they told me it was a billing mistake, they will correct it and assured me I wont get a debit order for that amount at the end of the month. 31 July came and I received notification from bank that cell c has take R1117.47 from my account. So I phoned cell c again on the 1st of this month, again i told them I signed a contract for 24 months at R899pm, they said sorry, they will credit me for the next invoice. I also asked them to take out the 1GB data you get with the sim you get when first sign up which is free only for the first 12 months, after that it is R75pm.

So its 6th today, received another statement, now its R915.94!!

So now I have to phone them again and *** them out again :(
 
Is anyone after a year, having any billing issues with C-fibre?

I signed up for a 24 month contract 20/20 mbps @ R899pm last year. On 7th July this year I received a statement of R1117.47!!

So I phoned cell c the next morning to ask what the hell this is, they told me it was a billing mistake, they will correct it and assured me I wont get a debit order for that amount at the end of the month. 31 July came and I received notification from bank that cell c has take R1117.47 from my account. So I phoned cell c again on the 1st of this month, again i told them I signed a contract for 24 months at R899pm, they said sorry, they will credit me for the next invoice. I also asked them to take out the 1GB data you get with the sim you get when first sign up which is free only for the first 12 months, after that it is R75pm.

So its 6th today, received another statement, now its R915.94!!

So now I have to phone them again and *** them out again :(

Hi @KamikaZe_88

Thank you for making us aware of this issue.

Please PM us your I.D number or Cell C number related to your Fibre line, and a number we can reach you on. Our team would like to assist.

^BM
 
Top
Sign up to the MyBroadband newsletter
X