Cell C Internet bundle renewal confusion.

[Rose Hewit]

I have the 5 Gig promo @ R299.

The contract ends in December, we got a call from Cell C and were asked if we would like to renew our contract, we declined. Now this month I did NOT receive my 5 Gigs, has the contract been cancelled or something? I did not pay and cancellation fees nor was I asked to.

I checked my account online and it has been changed to prepaid with easychat and R0.00 balance.

 

[Cell_C]

Good day Rose Hewit
Please can you PM me your details.
I'll assist you, and help sort this out.
ASAP.

Regards
~AM~