Dear Kabelo Taetso,I want to do a sim swap and they keep on saying I failed security questions now I should wait for 30 days to perform
Thank you for getting in touch.
For us to assist with a SIM swap, you are required to pass the security check by providing the correct information. There is no alternative to this as we cannot override the security check.
Please give yourself time to gather the correct information and revert to us with your RICA serial number, the number you wish to swap, and the number we can reach you on.
Cell C | NH